Ratings based on 82 Verified Reviews

4.5 out of 5
88% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your comments regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
5 out of 5
by A verified traveler

Weekend festivities

Posted Nov 15, 2016 on Hotels
The room was spacious and extremely clean. The staff was very accommodating.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank our staff for the level of service they provided you. I'm so glad to read you enjoyed your stay and welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice location for our needs

Posted Oct 9, 2016
Staff was awesome in trying to please. Our heater/ air conditioner went on the blink, staff answered our call promptly. Not only fixed the problem, but left breakfast vouchers for the inconvenience. Would definitely stay again.
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your wonderful comments with us. We are sorry for your inconvenience but are glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from York, PA

Close to University of Valley Forge

Posted Oct 3, 2016
We love this place! It is close to our daughter's college which is why we chose it and continue to come back. The Bisto is so convenient and I love the shrimp pot stickers! The only disappointment I have encountered is that the pool water was not as warm as I thought it would be. I was looking forward to a swim but found the water too cold for my liking. My daughter and I sat by the side and dangled our feet in the water. Overall though we love it and will continue coming back ( our daughter is a freshman so we may be back several times in the next 4 years!)
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Tina, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. Especially with the shrimp pot stickers! The team and I take great pride in our hotel service and I will be sure to share your review with them.
4 out of 5
by A verified traveler

Posted Sep 13, 2016 on Hotels
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you for reaching out and sharing your recent experience. We appreciate your loyalty and hope to serve you again and will strive to make your next stay five stars.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to college

Posted Jul 24, 2016
Enjoyed our overnight stay while visiting University of Valley Forge for a basketball tournament . Will come back again! Our daughter will be a freshman there so we are looking forward to staying at this hotel during the next 4 years! Pool, food, management and staff were awesome!
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.
4 out of 5
by Anna

Posted Jun 17, 2016 on Hotels
Comment from Hotel Management
Jul 11, 2016 by Josh Schreib, Hotel Management
Thank you for the four star review! We appreciate you taking the time to share your impression, and thank you for being our guest.
5 out of 5
by soonkyu from South Korea

Pleasant stay for business trip

Posted Jun 1, 2016 on Hotels
Was all good.
Comment from Hotel Management
Jul 11, 2016 by Josh Schreib, Hotel Management
Greetings Soonkyu, We are thrilled to hear all of your stay was all good. Please know you are always welcome at the Courtyard Malvern.
3 out of 5
by A verified traveler

Hotel

Posted Mar 20, 2016
The room was very hot. You should have complimentary breakfast.
Comment from Hotel Management
Jul 11, 2016 by Josh Schreib, Hotel Management
Thanks for your feedback. Breakfast is not complimentary at Courtyard. Our breakfast is made to order, fresh and of a higher quality than the standard continental fare - hence the premium charge. I am sorry to hear your room was hot. We hope we have another opportunity to provide you with the comfortable stay you deserve.
5 out of 5
by Naokatsu from IL, USA

Good

Posted Feb 24, 2016 on Hotels
Excellent to stay
Comment from Hotel Management
Jul 11, 2016 by Josh Schreib, Hotel Management
Thanks for the excellent comment and review!