Desk, free WiFi, bed sheets
Check availability

Reviews of Sentinel Motel

2 out of 5
Sentinel Motel
1445 Wilmington Pike, West Chester, PA

Reviews

6.8
Rating 10 - Excellent. 15 out of 83 reviews" "
Rating 8 - Good. 24 out of 83 reviews" "
Rating 6 - Okay. 23 out of 83 reviews" "
Rating 4 - Poor. 14 out of 83 reviews" "
Rating 2 - Terrible. 7 out of 83 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Lynne

Disliked: Cleanliness
I survived
Functional but grim. Sink was dirty. Mirror had smudges. A/c heat was too loud so I turned it off (fortunately wasn’t a chilly night). Bed and sheets ok. Nowadays my expectations are low. No smells thank goodness. No curtain on window, Venetian blinds only so lights from outside bled through. I survived.
Stayed 1 night in Sep 2023
Response from Vik Shah on Oct 1, 2023
Thanks to stay with us & sorry for the inconveniences about the curtain.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
For the money it was a good value for a one night stay. very quiet area but close to a few restaurants etc. Bathroom was very small and no directions as to the TV/cable service.
Stayed 1 night in Jul 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean. Reasonabley close to variety of dining.
Stayed 2 nights in Jul 2023
Response from Vik Shah on Jul 6, 2023
Thanks for staying with us.

4/10 Poor

Darlene

Disliked: Property conditions & facilities
My room had a centipede that I saw and killed, but there may have been more. Killed some spiders in the tub before taking a shower. Last 2 days there got bug bites which I don’t know from what. Was able to get new towels from staff when I asked.
Stayed 7 nights in Jun 2023
Response from Vik shah on Jul 6, 2023
Sorry for the inconvenience and we will definitely look more deeply in our housekeeping service.

10/10 Excellent

Bridgid

Stayed 1 night in Nov 2022

4/10 Poor

Andre

Traveled with group
Disliked: Staff & service
Stayed 1 night in Oct 2022
Response from Vik on Oct 18, 2022
Thanks

6/10 Okay

judith

Stayed 1 night in Sep 2022

10/10 Excellent

Donald

Stayed 1 night in Aug 2022
Response from Vik on Aug 30, 2022
Thanks Donald for choosing stay with us & see you again.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Vik on Aug 30, 2022
Thanks for stay with us.

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service
Needs an update, several electrical outlets did not work, tv remote didn’t work, no blow dryer, paint stains on the bathroom floor. We were an hour early and they charged $10 to get the room then. It is for sale , hopefully they can sell to someone who will update , it is a nice area for a motel.
Stayed 1 night in Jul 2022
Response from Vik on Aug 30, 2022
Thanks to informing us & we are working on it to upgrade furniture & etc.

6/10 Okay

Mohsen

Disliked: Cleanliness, property conditions & facilities, room comfort
50/50
Front desk guy and his wife are really nice folks. Overall good customer service. Stayed 3 nights for a road trip from cali . Basic motel . If you don't mind burnt and or stained sheets thats the place for you .
Stayed 2 nights in Jun 2022

2/10 Terrible

Terry

Disliked: Staff & service, amenities, property conditions & facilities
Lighting aweful, no coffee maker, 3rd world, bathroom a joke.
Stayed 1 night in Jun 2022

4/10 Poor

Yenseeneh

Business traveler
Disliked: Cleanliness, property conditions & facilities
When I arrived the bathroom was dirty. And I had to clean it myself. Other than that I did good night rest until the alarm went off at 9:30 in the morning I'm talking about the smoke alarm that woke me up. The man that worked at the front desk had already told me that check out time with 11 o'clock last night and then he comes knocks on my door this morning at 10:30 telling me again check out time with 11 and I told him I know what time it is to check out and then he tells me what hurry up and get ready to leave and I looked at him and said who are you talking to like that And I wouldn't never stay there again he did this while I was on a phone with my boyfriend.
Stayed 1 night in Jun 2022

2/10 Terrible

Karen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was discusting. I stopped to sleep for the night to travel and there were people making sexual noise all night, I had to leave at 1am. Very uncomfortable. I’m requesting a refund and will not stop till I get refunded. Also, sheets and pillows were full of wierd liquid spills on them. Absolutely discusting. Staff was nice but the rooms lack of cleanliness, and people need to behave. Please refund me my full payment. I will not stop till recieved.
Stayed 1 night in May 2022

8/10 Good

Tracy

Stayed 1 night in Apr 2022

6/10 Okay

Valerie

Stayed 2 nights in Apr 2022

10/10 Excellent

Michelle

Stayed 1 night in Apr 2022

10/10 Excellent

David

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good Motel
Stayed 1 night in Nov 2021

6/10 Okay

Danielle

Traveled with partner
Disliked: Cleanliness
Pit stop for the night. Nothing more nothing less.
Stayed 1 night in Jan 2022

10/10 Excellent

Charlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy home away from home
I stay here a lot. The room is always clean, nice and comfortable. The man and woman at the office are great people. I highly recommend the sentinel motel.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for value
it was a decent stay
Stayed 1 night in Dec 2021

10/10 Excellent

Charlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to stay
I stay here a lot for work related issues, meetings ect. The front desk staff are nice, the room is comfortable, the room is nice and always clean.
Stayed 1 night in Dec 2021

8/10 Good

Imani

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Brandon

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
No Attendant
I arrive for my booking, no one was available to check me in. I waited 10 minutes. My card was still charged for the stay! Chose elsewhere!
Stayed 1 night in Nov 2021

8/10 Good

Jenna, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, roadside place. You get exactly what you think you would.
Stayed 1 night in Nov 2021

10/10 Excellent

Charlene

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities
It's alright
Stayed 1 night in Sep 2021

4/10 Poor

Justin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Had to book this motel last minute despite the reviews. The lady at the front desk didn’t really know what she was doing, she seemed confused. I also saw an exterminator truck outside, which already gave me a bad feeling about the rooms. The bed itself was decent, sheets seemed fine. The bathroom, however, was gross and filled with dead bugs and mold. The toilet seat was not cleaned either. Our fridge was leaking and the table was clearly not wiped down from the last guest that was there.
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The baseboard heat was not working at all. It appears to have been turned off for the season, despite the outside temperature being 45 degrees at night. A noisy space heater with a bad bearing was plugged into an extension cord, but had not been turned on, so the room was very cold. Even with the noisy heater turned on I was too cold to sleep. Otherwise, nice motel.
Stayed 3 nights in Apr 2021

8/10 Good

Robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for one night!
Stayed 1 night in Mar 2021
Response from Bobby on Mar 16, 2021
Thanks for Visit our property thanks

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like that it is an independently owned business and it’s a small quiet old fashioned motel.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service
I enjoyed my stay here. The owner and his family are very helpful and very friendly.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

2/10 Terrible

Jessica

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was fine, no waste basket is only complaint. We were there the Morning after a tornado hit, and they were very accommodating despite having 6 trees down all over the lot
Stayed 1 night in Nov 2019

6/10 Okay

Daniel

Liked: Staff & service
Good
It was an old hotel but clean and quiet. Good place for a solo dude or whatever
Stayed 1 night in Oct 2019

4/10 Poor

Guy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Elena

Liked: Cleanliness, staff & service
Fine for the Night
The Sentinel Motel was adequate for one night. Check in was a breeze, and our room was okay. The biggest issue was the paper-thin walls and the loud family in the room next door. Other than that, the bed was comfortable, the room was clean albeit outdated, and the price was very good.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Basic motel set back and up a bit from the highway with grass and trees in front, so relatively quiet although on a busy roadway. I give it 4 stars as it met my expectations. It's not a 4-star motel but good enough for 1 night. Air conditioner was a bit noisy so that was the only problem, but I didn't need it on very much.
Stayed 1 night in Aug 2019
Response from Management on Sep 8, 2019
Thanks

6/10 Okay

Michael

Liked: Staff & service
Meh
It looks like it belongs in a horror flick. Once you open the door to the room, all sense of adventure wears off and you realize it's just another crappy motel room.
Stayed 1 night in Jun 2019
Response from Management on Sep 8, 2019
Thanks

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from General Manager on Jun 2, 2019
Thank You.

6/10 Okay

Verified traveler

Traveled with partner
Good enough for me, but I dont ask for much. Basic necessities, affordable, fairly clean, nice location.
Stayed 1 night in Apr 2019
Response from General Manager on Jun 2, 2019
Thank You.

6/10 Okay

J.T., Wilmington, Delaware

Traveled with partner
Was ok, not great, but not horrible, didnt notice any bugs or anything. Slighty out dated and could use a fresh coat of paint here and there, but its cheap, in a nice location, with plenty things to do nearby. A decent, basic stay if youre not asking for much. Would definitely stay again.
Stayed 1 night in Apr 2019
Response from General Manager on Jun 2, 2019
Thank You.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Bryce

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Mold on the walls. Heater barley worked. Room was cold all night. I had to turn shower on hot to help heat up room. Paid over $80
Stayed 1 night in Nov 2018

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
1 Heater in the closet 2 nose from outside level high
Stayed 1 night in Nov 2018

8/10 Good

Jerry, Pittsburgh pa

Liked: Staff & service, property conditions & facilities, room comfort
Great staff, nice room. My only concern is that the room was heavily perfumed or incensed. Anyone with asthma would not have been able to stay in this room. Had my wife been with me, I would have had to go to another hotel.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It was adequate for a single night stay, but I wouldn't recommend for an extended stay. The room was decently clean, some rubbish found here and there. The floor was constantly wet in a spot for some reason and kept getting our socks wet, but overall it was tolerable
Stayed 1 night in Oct 2018

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Oct 2018