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Reviews of Kondai Lip Backwater Heritage Resort

3.5 out of 5
Kondai Lip Backwater Heritage Resort
Ezhupunna South, P. O, Cherthalla, Kochi

Reviews

8.4

Very Good

Rating 10 - Excellent. 6 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vinu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay, really peaceful and relaxing.
Stayed 1 night in Sep 2022

8/10 Good

tessy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem an hour from the city
The hotel is in a nice secluded spot overlooking beautiful water views. The food is great and the customer service is also commendable. Reaching the hotel however is a bit difficult with the roads leading upto the hotel being very narrow and poorly built.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t miss the sunset cruise!
Had a lovely 2 night stay here, used the pool, spa and ate some great food.
Stayed 2 nights in Jan 2019

10/10 Excellent

Joe Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautifull place
amazing place located near backwater. very nice staff. they took us to a boat ride free of charge were we could see all the fisherman nets and the sea.
Stayed 1 night in Jan 2018
Response from Vaisakh George on Jan 22, 2018
Delighted that you gave us an excellent rating.Please do contact us directly when your travel plans brings you back into the backwaters next time. We do look forward to having you back with us.

10/10 Excellent

Ron, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Get Away
This was a cool experience being in this isolated area like a tropical resort. The evening boat ride was really nice since we were able to see how the locals lived and got to go to the beach. The grounds were well maintained and the rooms were clean and comfortable. Having access to the paddle boats make it nice for the kids. The food was good and the staff was very friendly. Only stayed one night so I don't know if the kids would get bored after a couple of days but if you're looking for peace and quiet and just relaxing, this is a great place.
Stayed 1 night in Jun 2017

8/10 Good

Ebbu

Liked: Staff & service, property conditions & facilities, room comfort
A good place to relax and enjoy the nature
Kondai Lip is good place to relax and enjoy the nature. Boating is a very good add-on. Rooms are also good, but cleanliness was not upto the mark. Food is ordinary, but not bad. But, I like the service provided by the staff. They were always there when in need. The resort has a good scope for much more improvement, which could make it an even better place. Overall, I would be glad to make another visit here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant location and great value for money
We booked the resort for one night,but have really enjoyed the amenities and activities provided in the resort.They also have a good bunch of staffs who really served us on a timely manner.Last but the least amazing food and great location.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice resort with good facilities ..
Need to find a way to tackle the millions of insect which get into the room ..... cudnt sleep because of that .. food was good .. but needed an enclosed restaurant to keep away the insects .. 4 instances insects fell into our food ... overall a good resort .. but insects .. cudnt manage .. pool was necessary .

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
HOTELS.COM MUST THINK
1 . At time of some Emergency , This island dont provide service of boat upto reception area . It take one hour to us to get boat at Morning 6 am . (2) This area is not close to city , so at night if you want to visit streets , first you have to book taxi everytime as you cannot walk enough to reach .(3)Air conditioner never works , Every day we called engineer for that at that to two times in a day . Water served at Food area is hot . Hotels.com members must visit this place and investigate what have been written so far . Overall Dont Stay for more than One Day .