Ratings based on 335 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 8, 2019
5 out of 5
by A verified traveler from Hong Kong

Posted Aug 6, 2019
This was a great option in NW Houston while visiting family. Close to the highway and a number of chain restaurants and a Walmart, it offered great breakfast options with warm and friendly staff. I thought it was great value at this budget price point.
3 out of 5
by A verified traveler

Posted Jul 31, 2019
liked the pool didn't like the wet carpet in the room
Comment from Hotel Management
Jul 31, 2019 by Allyson Redd, Hotel Management
Dear Guest, Thank you for taking the time to share your most recent experience at our hotel, as we greatly appreciate your feedback. We are happy to hear that you enjoyed the pool, but so sorry that your carpet was wet. We hope that you passed this information on to our team, so we can ensure that this issue doesn’t occur again. Thank you again for choosing the Country Inn & Suites - Northwest Houston, and we hope to see you again in the future. With Warm Hospitality, Allyson Redd General Manager
5 out of 5
by A verified traveler

Posted Jul 31, 2019
The room was Clean and we had comfortable beds. Check in was easy.
Comment from Hotel Management
Jul 31, 2019 by Allyson Redd, Hotel Management
Dear Anonymous, Thank you for taking the time to share your most recent experience at our hotel, as we greatly appreciate your feedback. We are delighted to hear that you enjoyed your stay, found your room clean, the beds comfortable, and check in easy. Thank you again for choosing the Country Inn & Suites - Northwest Houston, and we hope to see you again soon! With Warm Hospitality, Allyson Redd General Manager
5 out of 5
by A verified traveler from Springfield, MO

Posted Jul 16, 2019
Check in and out was quick and easy and the staff was friendly.
Comment from Hotel Management
Jul 23, 2019 by Allyson Redd, Hotel Management
Dear Anonymous, Thank you for taking the time to share your most recent experience with us at our hotel, as we greatly appreciate your feedback. We are happy to hear that check-in and out was quick and easy, and that you found the staff to be friendly. Thank you again for choosing the Country Inn & Suites - Northwest Houston, and we hope to see you again soon! With Warm Hospitality, Allyson Redd General Manager
5 out of 5
by A verified traveler

Posted Jul 10, 2019
It was very clean, and the check in process was amazing. The women behind the front desk was friendly and asked questuona about our trip as well as provided my daughter with cookies! The breakfast was kinda small and definitely not enough for all the quests but clean and a good selection and the pool is smaller than pictured but was a very nice and clean area. its located in the middle of a lot of good restaurants, I suggest crazy cajun about 6 miles down, the only down fall of loaction is that its in the middle of traffic and construction for a while.
Comment from Hotel Management
Jul 10, 2019 by Allyson Redd, Hotel Management
Dear Anonymous, Thank you for taking the time to share your most recent experience at our hotel, as we greatly appreciate your feedback. We are happy to hear that you enjoyed your stay. Thank you again for choosing the Country Inn & Suites - Northwest Houston, and we hope to see you again soon! With Warm Hospitality, Allyson Redd General Manager
4 out of 5
by A verified traveler

Posted Jun 27, 2019
Comment from Hotel Management
Jul 3, 2019 by Allyson Redd, Hotel Management
Dear Anonymous, Thank you for taking the time to share your most recent experience at our hotel, as we greatly appreciate your feedback. We are happy to hear you enjoyed your stay. Thank you again for choosing the Country Inn & Suites - Northwest Houston, and we hope to see you again soon! With Warm Hospitality, Allyson Redd General Manager
3 out of 5
by A verified traveler

Posted Jun 27, 2019
Veronica the "breakfast lady" was amazing! She was friendly, kept the breakfast area clean and the hot food always full!
Comment from Hotel Management
Jun 29, 2019 by Allyson Redd, Hotel Management
Dear Anonymous, Thank you for taking the time to share your most recent experience at our hotel, as we greatly appreciate your feedback. We’re happy to hear that you enjoyed your stay, found Veronica to be amazing, friendly, and overall good. Thank you again for choosing the Country Inn & Suites - Northwest Houston, and we hope if you’re ever in the area again that you’ll come back and see us soon! With Warm Hospitality, Allyson Redd General Manager
4 out of 5
by A verified traveler

Posted Jun 24, 2019
Value for money. Decent breakfast. Clean room. Friendly staff
Comment from Hotel Management
Jun 26, 2019 by Allyson Redd, Hotel Management
Dear Anonymous, Thank you for taking the time to share your most recent experience with us at our hotel, as we greatly appreciate your feedback. We are happy to hear that you found the value for the money great, the breakfast decent, the room clean, and the staff friendly. Thank you again for choosing the Country Inn & Suites - Northwest Houston, and we hope to see you again soon! With Warm Hospitality, Allyson Redd General Manager
5 out of 5
by A verified traveler

Posted Jun 23, 2019
The front desk lady explained everything in details to help our stay
Comment from Hotel Management
Jun 26, 2019 by Allyson Redd, Hotel Management
Dear Anonymous, Thank you for taking the time to share your most recent experience with us at our hotel, as we greatly appreciate your feedback. We are happy to hear that the Front Desk Agent explained everything in detail to help you enjoy your stay. Thank you again for choosing the Country Inn & Suites - Northwest Houston, and we hope to see you again soon! With Warm Hospitality, Allyson Redd General Manager