Ratings based on 28 Verified Reviews

3.6 out of 5
70% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Amazing views from room

Posted Jul 17, 2017 on Hotels
Amazing location and views from the room. Staff were exceptionally friendly and helpful.
1 out of 5
by A verified traveler from Seattle

A Night to remember.....!

Posted Jun 8, 2017
Pros: Location
Cons: Customer Service
I booked a one night stay for May 27, we were traveling by car through Stelvio Pass towards Lake Como, due to some accidents and delay due to road construction when traveling through the mountains we were unable to be there by 7:30PM which is when check-in ends. During travel I attempted multiple times to get in touch with the hotel to inform them of the situation, all attempts from my cell phone failed due to lack of service. But we stopped twice, at 7:00PM and called the hotel from a land line at a restaurant, the phone just kept ringing with no one answering, neither was there an answering machine picking up to leave a message. We called again at 9:00PM from a restaurant with the same result, we arrived at the hotel at 2:00 in the morning finding it all closed up, when we called a number provided at the entrance someone picked up responded briefly and then hung up on us. We spend the rest of the night in the car. When communicating with the hotel afterwards through Expedia messaging no solution could be reached, the hotel stood by their policy, even after discussing that our late arrival was due to circumstances completely out of our control. The hotel offered we could stay a different night which was not possible for us, to find a fair solution for both parties I even offered the hotel to apply a 30% fee and refund the remainder of the reservation, my offer was ignored and the hotel chose not to respond.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great escape

Posted Sep 13, 2015
Pros: Location, views, staff
Cons: Updating
Great service, very accommodating staff. Great, quite location. Amazing view to the lake from the room. Rooms very clean, could use updating, but then would probably be in a different price range.
4 out of 5
Recommended
for Everyone
by A verified traveler from copenhagen

Good location close to lake, and ferry

Posted Jul 18, 2014
Good and Relaxing, with top resturant at location, and ferry in front to take you around Lake Como
2 out of 5
by A verified traveler

Posted Jun 23, 2014 on Hotels
Great location and nice owners. Noise level of on-site restaurant was unacceptable.
3 out of 5
by A verified traveler

quiet hotel

Posted Sep 20, 2012 on Hotels
Hotel in very pretty location and not too difficult to find by car.Access to lake ferry but limited availability. Found the bed and pillows very hard so took some time getting used to and was glad to get home to own bed. Attached restaurant with good quality food but quite expensive. No english speaking people employed in the hotel so could be awkward for non italian speakers if your not prepared to get by. Wi fi available but intermittent. Good continental breakfast but limited choice. Hospitable host and staff and reasonable value for money.
5 out of 5
by A verified traveler

freundliches Hotel in fantastischer Lage

Posted Oct 3, 2016 on Hotels
Das Hotel und seine Betreiber auch die des Restaurants sind uns seit Jahrzehnten bekannt, diese Tatsache braucht dann keine andere Beurteilung...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 20, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Ravensburg

nettes Hotel direkt am Comer See mit toller Sicht

Posted Sep 13, 2016
Pros: Alles bestens
Location: Baden, fein essen, Spazoergänge nicht wirklich möglich
Das war einfach nur schön und das Restaurant ist unglaublich gut
4 out of 5
by Sung Yup from Korea

close to the lake Como not easy to find out

Posted Aug 20, 2016 on Hotels
Considering price, not so bad though. Not easy to find out,