Ratings based on 107 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 13, 2017
Overall my stay was pleasant. Airport pick-up was great. Every employee was amazing. The WiFi was out for a day, but the desk clerk connected me the her personal. The roof top view from the pool was nice.
Comment from Hotel Management
Aug 14, 2017 by Imad Zaboura, Hotel Management
Greetings from Al Manshar Rotana Hotel Kuwait! Thank you for your amazing comment during your recent visit at the hotel. We would like to thank you for choosing our hotel for your stay and it is wonderful to know that you have a very pleasant stay with us. I am very pleased to hear that our staff made your stay worthwhile. We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times. Kind regards, Imad Zaboura General Manager
4 out of 5
by A verified traveler

Excellent Hotel

Posted Jul 10, 2017 on Hotels
Excellent overall
Comment from Hotel Management
Jul 13, 2017 by Imad, Hotel Management
Thank you for having taken the time to complete our guest survey following your recent stay at Al Manshar Rotana Hotel - Kuwait. It is indeed our pleasure to know you enjoyed the hotel facilities and your stay with us has met your expectations. Your recommendation is very much appreciated. We look forward to welcome you back on your future visit with us again. All the best and Kind regards, Imad Zaboura General Manager
5 out of 5
by Oussama

Amazing time!

Posted May 30, 2017 on Hotels
It was amazing. The pool hours can be extended a little more but honestly everything was top notch. Incredible trip
Comment from Hotel Management
Jun 1, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Hotel - Kuwait! Thank you for taking the time to share your feedback related to your recent stay with us. I am glad to receive your overall positive remarks about the hotel. We look forward to welcoming you back again sometime in the near future. Best regards, Imad Zaboura General Manager
5 out of 5
by Abdulla

Home in Kuwait

Posted May 15, 2017 on Hotels
Everything was amazing ... relaxing place yet downtown is only few wtep away
Comment from Hotel Management
May 18, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Hotel - Kuwait! Thank you for taking the time to share your wonderful feedback about your recent stay with us. We do hope to have a pleasure of welcoming you again in the near future. Best regards, Imad Zaboura General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Apr 27, 2017
Good hotel but far from the city of Kuwait clean room good condition
Comment from Hotel Management
Apr 30, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Hotel - Kuwait! Thank you very much for sharing your positive remarks about the hotel. We look forward to your next visit with us soon. Best regards, Imad Zaboura General Manager
4 out of 5
by A verified traveler

Convenient location for my work trip

Posted Mar 30, 2017 on Hotels
Stayed here for a work purpose which was a walking distance from the hotel other than that I would recommend to stay in the city and not at this area as its a bit far from the center
Comment from Hotel Management
Apr 2, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Hotel - Kuwait! I would like to thank you for your sincere feedback. Our location is not very near to the city as our hotel is suitable mainly for Oil and Gas business. We do hope to have a pleasure of welcoming you once again. Best regards, Imad Zaboura General Manager
4 out of 5
by Jason

Posted Mar 9, 2017 on Hotels
Construction for adjoining shopping mall obstructed views of the sea an provided consistent noise and dust. While there is a souk directly across from the hotel, the dining options are limited without access to a car.
Comment from Hotel Management
Mar 12, 2017 by General Manager, Hotel Management
Warm greetings from Kuwait! Thank you for taking the time and the trouble to write to us with such specific details of your recent stay. The management and I would like to extend our sincerest apologies for any annoyance and inconvenience caused with regards to the noise from the adjacent construction site. We have addressed this matter with the contractor to make sure such annoyance would not be repeated and the work will only take place during the day time. It is my sincere hope that we will have the pleasure of welcoming you back to the Al Manshar Rotana Kuwait in the near future. Once more, thank you for the valuable feedback and looking forward to meeting you soon. Best regards, Imad Zaboura General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2017
The pillows was not cleaned. The the staff was not cooporating to change then until we checked out.!
Comment from Hotel Management
Mar 6, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Kuwait! Thank you for taking the time to share your constructive feedback. On behalf of my team, please accept my sincerest apologies for any inconveniences that we may have caused you with regards to the pillows. We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times. Sincerely, Imad Zaboura General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great place as a base

Posted Feb 21, 2017
Very friendly and helpful staff. Lovely room. Near beach and modern shopping centre. Traditional bazaar over the road.
Comment from Hotel Management
Feb 22, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Kuwait! Thank you for taking the time to share your wonderful remarks. We are happy to know that you had a nice stay with us and that the services of our colleague met your expectations. We look forward to welcoming you again in the near future. Best regards, Imad Zaboura General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel convenient for KISR in Al-Ahmadi

Posted Dec 16, 2016
Not cheap. Laundry prices are outrageous. Food is good. Nowhere to sit in the sun (except by the pool early in the day, as the architecture / design places the pool in shadow almost all the time, and the noise of the a/c tower by the pool is very loud.) Parking / road is very poorly laid out. HUGE (300,000m2) mall under construction next door. Hotel will have direct access. Sauna and steam room (separate men and women) are fine, but nowhere to sit / relax afterwards. Al-Kout centre (shops, restaurants, cafés) by the sea is just a few minutes walk away. 32 tailor shops and about 6 hairdressers (2KD) across the road.
Comment from Hotel Management
Dec 18, 2016 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Hotel - Kuwait! Thank you for taking the time to share your constructive feedback about the hotel. Please accept our sincerest apologies for any inconvenience caused during your recent stay. We do hope to have a pleasure of welcoming you back in the near future and assure you of our best attention and services at all times. Best regards, Imad Zaboura General Manager