Ratings based on 102 Verified Reviews

4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Apr 27, 2017
Good hotel but far from the city of Kuwait clean room good condition
Comment from Hotel Management
Apr 30, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Hotel - Kuwait! Thank you very much for sharing your positive remarks about the hotel. We look forward to your next visit with us soon. Best regards, Imad Zaboura General Manager
4 out of 5
by A verified traveler

Convenient location for my work trip

Posted Mar 30, 2017 on Hotels
Stayed here for a work purpose which was a walking distance from the hotel other than that I would recommend to stay in the city and not at this area as its a bit far from the center
Comment from Hotel Management
Apr 2, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Hotel - Kuwait! I would like to thank you for your sincere feedback. Our location is not very near to the city as our hotel is suitable mainly for Oil and Gas business. We do hope to have a pleasure of welcoming you once again. Best regards, Imad Zaboura General Manager
4 out of 5
by Jason

Posted Mar 9, 2017 on Hotels
Construction for adjoining shopping mall obstructed views of the sea an provided consistent noise and dust. While there is a souk directly across from the hotel, the dining options are limited without access to a car.
Comment from Hotel Management
Mar 12, 2017 by General Manager, Hotel Management
Warm greetings from Kuwait! Thank you for taking the time and the trouble to write to us with such specific details of your recent stay. The management and I would like to extend our sincerest apologies for any annoyance and inconvenience caused with regards to the noise from the adjacent construction site. We have addressed this matter with the contractor to make sure such annoyance would not be repeated and the work will only take place during the day time. It is my sincere hope that we will have the pleasure of welcoming you back to the Al Manshar Rotana Kuwait in the near future. Once more, thank you for the valuable feedback and looking forward to meeting you soon. Best regards, Imad Zaboura General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2017
The pillows was not cleaned. The the staff was not cooporating to change then until we checked out.!
Comment from Hotel Management
Mar 6, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Kuwait! Thank you for taking the time to share your constructive feedback. On behalf of my team, please accept my sincerest apologies for any inconveniences that we may have caused you with regards to the pillows. We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times. Sincerely, Imad Zaboura General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great place as a base

Posted Feb 21, 2017
Very friendly and helpful staff. Lovely room. Near beach and modern shopping centre. Traditional bazaar over the road.
Comment from Hotel Management
Feb 22, 2017 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Kuwait! Thank you for taking the time to share your wonderful remarks. We are happy to know that you had a nice stay with us and that the services of our colleague met your expectations. We look forward to welcoming you again in the near future. Best regards, Imad Zaboura General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel convenient for KISR in Al-Ahmadi

Posted Dec 16, 2016
Not cheap. Laundry prices are outrageous. Food is good. Nowhere to sit in the sun (except by the pool early in the day, as the architecture / design places the pool in shadow almost all the time, and the noise of the a/c tower by the pool is very loud.) Parking / road is very poorly laid out. HUGE (300,000m2) mall under construction next door. Hotel will have direct access. Sauna and steam room (separate men and women) are fine, but nowhere to sit / relax afterwards. Al-Kout centre (shops, restaurants, cafés) by the sea is just a few minutes walk away. 32 tailor shops and about 6 hairdressers (2KD) across the road.
Comment from Hotel Management
Dec 18, 2016 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Hotel - Kuwait! Thank you for taking the time to share your constructive feedback about the hotel. Please accept our sincerest apologies for any inconvenience caused during your recent stay. We do hope to have a pleasure of welcoming you back in the near future and assure you of our best attention and services at all times. Best regards, Imad Zaboura General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel. Noisy building site next door.

Posted Sep 6, 2016
Very nice hotel. Excellent bed. Noisy building site opposite was a bit of a distraction at night. Falaki restaurant could be better and offer the full a la carte menu to guests not wanting the buffet.
Comment from Hotel Management
Sep 6, 2016 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Kuwait! Thank you for taking the time to share your constructive feedback related to your recent stay with us. Please accept my sincere apologies for the inconvenience caused with regards to the noise from the adjacent construction site. Kindly be informed that we do offer an a la carte menu at the Failaka restaurant should you choose not to have the buffet. We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times. Best regards, Imad Zaboura General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2016
I enjoy my stay for a weekend in Rotana, hotel staff was superb, very helpful.
Comment from Hotel Management
Aug 28, 2016 by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Kuwait! I am pleased to know that you enjoyed your stay with us. We do hope to have a pleasure of welcoming you back again. Best regards, Imad Zaboura General Manager
3 out of 5
by A verified traveler from Cambridge, UK

Noisy

Posted Aug 3, 2016
There was a lot of construction noise. The noise startedat 3 am so it was impossible to sleep.
Comment from Hotel Management
Aug 3, 2016 by Imad, Hotel Management
Warm greetings from Kuwait! The management and I would like to extend our sincerest apologies for any annoyance and inconvenience caused with regards to the noise from the adjacent construction site. It is my sincere hope that we will have the pleasure of welcoming you back to the Al Manshar Rotana Kuwait in the near future. Sincerely, Imad Zaboura General Manager
4 out of 5
by Ammar from Kuwait

Good for business not leisure

Posted Jul 31, 2016 on Hotels
It was good hotel good services but far away from sightseeing and most important places. Also the noise moving through the building to the room from the ceiling and wall. Pool was good kinda in size and not that much for tanning.
Comment from Hotel Management
by Imad, Hotel Management
Warm greetings from Al Manshar Rotana Kuwait! I would like to personally thank you for your constructive feedback. Please accept my sincere apology for any inconvenience caused with regards to the noise. It is my sincere hope to have a pleasure of welcoming you back once again and assure you of our best attention and services at all times. Best regards, Imad Zaboura General Manager