Ratings based on 55 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Nice

Posted Jul 12, 2017
Great and very nice hotel Great and very nice hotel Great and very nice hotel Great and very nice hotel Great and very nice hotel Great and very nice hotel
Comment from Hotel Management
Jul 13, 2017 by Florian Gruhl, Hotel Management
Dear Valued Guest, Thank you for sharing your views with us with regard to your recent stay at Hilton Kuwait Resort. It is our pleasure to learn you had a wonderful experience and very satisfied with the hotel facilities & services. Please be assured we shall continue with our efforts in delivering premium services & offers for all our guests at all times. Thank you and we hope we can soon welcome you back. Best regards, Florian Gruhl Director of Operations
3 out of 5
by A verified traveler

Bad Service

Posted Jul 5, 2017 on Hotels
This is my second stay and the service was horrible as always!!
Comment from Hotel Management
Jul 9, 2017 by Florian, Hotel Management
Dear Valued Guest, Thank you for posting your feedback on Expedia.com and for sharing your views with us. We would love to hear more details on your recent experience about the service as we are keen to make things right if on occasions our guests feel less satisfactory throughout the stay. Rest assured that we are taking every guest feedback seriously thus we shall continue to carry out further improvement and we hope you will be able to notice for your next visit. We hope we can soon welcome you back. Best regards, Florian Gruhl Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Peace in the desert

Posted May 28, 2017
Lovely for a quiet getaway! Many amenities. Great beach!
Comment from Hotel Management
May 29, 2017 by Florian, Hotel Management
Dear Valued Guest, Thank you for sharing your recent experience at Hilton Kuwait Resort. We are happy to hear that you had an enjoyable stay and you found the amenities & beach to your satisfaction. We have noted your views and we assure you that we shall continue enhancing our facilities & services. We hope we can soon welcome you back. Best regards, Florian Gruhl Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Very nice

Posted Apr 21, 2017
Nice place nice location nice staff nice services Nice place nice location nice staff nice services Nice place nice location nice staff nice services Nice place nice location nice staff nice services Nice place nice location nice staff nice services Nice place nice location nice staff nice services
Comment from Hotel Management
May 29, 2017 by Florian, Hotel Management
Dear Valued Guest, We are delighted to read your feedback and for taking time to share them with us. It is truly inspiring to learn you found the location and services provided by our teams to your satisfaction. This was also shared with them and they were also happy to know you had an enjoyable stay. Thank you for your sharing your views. We look forward to the pleasure of welcoming you back. Best regards, Florian Gruhl Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Apr 12, 2017
Comfortable hotel Comfortable hotel Comfortable hotel Comfortable hotel Comfortable hotel Comfortable hotel Comfortable hotel CoComfortable hotel mfortable hotel Comfortable hotel
Comment from Hotel Management
May 29, 2017 by Florian, Hotel Management
Dear Valued Guest, We would like to thank you for sharing your comments on Expedia. It is truly rewarding to learn you had a comfortable stay in our hotel. We have also shared this with our team, and they were also happy to know of your feedback. Thank you once again and we hope we can soon welcome you back. Best regards, Florian Gruhl Director of Operations
4 out of 5
by A verified traveler

Pleasant Stay

Posted Feb 2, 2017 on Hotels
I was staying with this hotel for a business trip. The hotel was fine, a nice location, the business facilities were good. I emailed them before hand and they organised a complimentary transfer for the airport. All in all – a good stay.
1 out of 5
by A verified traveler

NOT WORTH THE MONEY.NOT HAPPY.NOT GOING BACK AGAIN

Posted Oct 6, 2016 on Hotels
Reception wanted to charge me extra for breakfast and accessing swimming pool, although I already paid for that. I paid a lot money. Villa was not ready until 3.30 pm. Rooms are NOT clean. There were bugs on one bed NOT WORTH THE MONEY. NOT HAPPY NOT GOING BACK AGAIN
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for posting a review about your recent stay at Hilton Kuwait Resort. We were truly concerned about your experience and your overall stay. Please accept our sincere apology for the inconvenience you might have encountered. As we are keen to providing satisfaction to all our guests and if on occasions we fail to deliver our promise, we assure you that we shall save no effort in rectifying the matter. Rest assured that your comments will be shared with the relevant departments in order to carry out the necessary actions for improvement. Thank you for your valuable feedback and we hope that you shall reconsider returning to our property in future. Best regards, Florian Gruhl Director of Operations
4 out of 5
by ALIA

This traveler left a rating score only Posted Aug 10, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait City, Kuwait

A wonderful resort with a private beach

Posted Jun 11, 2016
Cons: If check-in and check-out could be made quicker.
This resort is located in Al-Manqaf, about 30 mins drive from Kuwait City. There are plenty of restaurants around. The hotel condition is excellent with a private beach and a pool. The breakfast has lots of varieties and is just delicious.
Comment from Hotel Management
Jul 10, 2016 by Florian, Hotel Management
Dear Moe, Thank you for sharing a review about your experience at Hilton Kuwait Resort. We are glad you found the speed of check-in & check-out to your liking as well the restaurant breakfast, beach & pool area. Our teams in various departments were also delighted to have read your comments. Please be assured that we shall continue with our efforts in delivering premium services whenever you visit our property. Moe, thank you once again and we hope we can soon welcome you back. Best regards, Florian Gruhl Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and excellent staff

Posted Apr 24, 2016
If you looking for relaxing and fun , must consider this hotel
Comment from Hotel Management
Jul 10, 2016 by Florian, Hotel Management
Dear Valued Guest, Thank you for sharing your comment on Expedia site. We gladly appreciate you taking time to share your views with us and truly inspiring to learn you had a relaxing & wonderful visit to the property. We hope we can soon welcome you once again. Best regards, Florian Gruhl Director of Operations