Street view

Reviews of 7 Gables Inn & Suites

2.5 out of 5
7 Gables Inn & Suites
4312 Birch Lane, Fairbanks, AK

Reviews

7.0

Good

Rating 10 - Excellent. 123 out of 439 reviews" "
Rating 8 - Good. 126 out of 439 reviews" "
Rating 6 - Okay. 80 out of 439 reviews" "
Rating 4 - Poor. 55 out of 439 reviews" "
Rating 2 - Terrible. 55 out of 439 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
March 19 to the 23rd- the homemade breakfast every morning with Belgian waffles was great😊 Had a wonderful stay and birthday… Thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Aden

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very homely, easy to check in when arriving late
Stayed 1 night in Mar 2024

4/10 Poor

Westley

Traveled with partner
Disliked: Property conditions & facilities
Bath tub was dirty, under the bed was digusting, tv didnt work and found a drug bag with white powder in it on top of microwave. Will never stay here again. Wish i could of been refunded.
Stayed 3 nights in Feb 2024
Response from Leicha on Mar 5, 2024
I am terribly sorry you did not notify the office of any of these concerns so we could have relocated you and/or fixed cleaning issues.

6/10 Okay

Mario, Chandler

Traveled with family
The appearance not appealing
Stayed 3 nights in Mar 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service
It was different
Stayed 1 night in Mar 2024

4/10 Poor

connie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Owners are not personable and made it very clear you need to stay in your room or walk straight through to the exit. There is no common area for the guest. Breakfast is served in a kitchen that is unlocked from 7 to 9 am Dont expect more than ceral, waffles, yogart, and eggs. Also if the other guests eat all of the scarcely supplied Breakfast you are just out of luck. ( Or you can ask the owners where the Breakfast is and be scolded as she makes you a waffle ). There is a microwave in the kitchen which can only be used during the time the kitchen is unlocked from 7 to 9 am. There is 1 more microwave that is located in the kitchen downstairs that they say you can use but when you attempt to you are told that is thier kitchen and you are not to be in there. Was completely uncomfortable at this property during our 2 day stay. I absolutely would not recommend this property to anyone due to how uncomfortable the owner's make you feel. Property was safe and clean, big tubs would be great if there was enough hot water to fill them.
Response from Leicha on Mar 5, 2024
Thank you for befriending the guest across the hall from you to view the lights. I apologize that we did not give you the tour we usually give guests when they arrive. The living room /lobby is for guest use, as well as the community kitchen for coffee and microwave. Daily there is a hot main egg dish for breakfast, as well as normal buffet items as yogurt, cereal, waffles, and homemade baked goods.

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was a nice place to stay, it was not handicap accessible at all. . But the owners did try to accommodate me as much as they could
Stayed 6 nights in Feb 2024
Response from Leicha on Feb 21, 2024
Thanks for staying; I wish we could have relocated you to our handicap room but it was occupied.

6/10 Okay

Yulissa

Traveled with partner
Liked: Amenities
Disliked: Staff & service
The lady that helped us with the check in was the only person who was very friendly and always with a smile among the others. The room they provided us was ok, we tried to use the jacuzzi but there were a few body hairs that weren’t ours, so we discard the idea. But the rest was clean. The common areas are not well maintained and looks a bit messy. Breakfast was good and enough to keep you feed until evening. Really good quiches. As for the location, it is close to the airport but far from downtown and other places. I suggest renting a car since Uber takes more than 10 minutes to arrive all the time. (Fastest 10 - longest 20 min wait). And it is like that all around Fairbanks. Despite all that, the sounding areas are full of nature and is a very quiet and pleasant place.
Stayed 2 nights in Feb 2024
Response from Leicha on Feb 8, 2024
Thank you for your comments; I wish you had called about the tub so we could fix that. You are definitely right about car rentals, as both taxis and ubers require a wait. I am glad you were able to stay with us

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and cozy
Stayed 4 nights in Jan 2024
Response from Leicha on Feb 8, 2024
Thank you for staying with us!

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homestyle feeling, very friendly people and gave me information I needed about Fairbanks
Stayed 2 nights in Jan 2024
Response from Leicha on Feb 8, 2024
We appreciate your comments.

10/10 Excellent

Tyrese

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Leicha on Jan 21, 2024
Thank you for staying with us; we are glad you enjoyed your stay.

2/10 Terrible

Adam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first place I’ve been to where I reserved and left after walking into the lobby. The front door was slightly open and vey dark. The place looked very shady and the lobby smelled unclean and unwelcoming. I would not recommend this place to anyone, even those who I loathe entirely hate.
Stayed 1 night in Jan 2024
Response from Leicha on Jan 21, 2024
I am sorry you didn't get a chance to see the penthouse you reserved. The entryway is lit with an indoor waterfall and it tends to be a little dark.

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Leicha on Feb 8, 2024
We are glad you were able to stay with us!

10/10 Excellent

Noah Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very friendly and lent us extra blankets to bring with when we drove to the Arctic Circle, in case of emergency.
Stayed 5 nights in Dec 2023
Response from Leicha on Jan 21, 2024
Glad you got a chance to get out and explore!

6/10 Okay

ann m

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Heat sucked, dryers didnt work after paying over 10 bucks to even get them half way dry. Windows leak cold air bad, and wifi didnt work so had to buy movies to watch.
Stayed 6 nights in Nov 2023

10/10 Excellent

Benjamin s

Stayed 1 night in Nov 2023
Response from Leicha on Jan 21, 2024
Thank you for sharing

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Very kind and accommodating staff
Stayed 1 night in Nov 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night, it was great. No complaints. The location is a 20 minute walk from any stores, and the nearest McDonald’s is closed so a hibachi place is the only food I saw that you can walk to.
Stayed 1 night in Oct 2023

6/10 Okay

Anthony

Stayed 1 night in Oct 2023

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Save your money and book the cheaper room because you're not going to get the room you paid for. I checked into my room and first thing that stuck out was the smell. After sitting in it for a minute I realized the room I was given was exactly like the picture of a less expensive room. So I went back to the main building to ask and I got a grumpy old man that explained to me that the room I was given was in the "penthouse building" and if I went and booked a room with a king bed it cost money, a full kitchen that cost money and a jetted tub that ALSO cost money. I just agreed and walked out. All I was trying to say is that I paid for a more expensive and bigger room and you gave me a cheaper, smaller one. Back to the smell. I narrowed it down to the bathroom, it smells like something died in there and you tried to cover it up and failed. I kept the bathroom door closed with the light/fan on for the duration of my stay. I would never recommend this place to anyone, ever.
Response from Leicha on Oct 31, 2023
I am sorry you were unhappy with your stay; no two rooms have the same decor. I apologize for the smell and have addressed this with maintenance

2/10 Terrible

jane

Traveled with partner
Disliked: Amenities
The first day we arrived there was no breakfast. there is no indication on the information about what time breakfast finishes and we arrived at 8:40. The owner told us he couldn’t get in contact with his wife, and in any case we were late. I wasn’t happy about that. They never gave us any information about what was going on or showed any interest in making sure things were OK. We requested a room to be cleaned and it never was. The only thing that happened was one day when they put the towels in and made the bed without changing the sheets or cleaning the floor or bathroom they had the audacity to put an envelope in requesting tips. When we did arrive in time for breakfast, I was a little bit concerned about the egg, quiches and savory’s that were put in each day because they were in a cold heating pan and I thought it was inviting salmonella. The kitchen was disgusting. Why did we stay? You ask yourself? Because it was just as easy to keep our room clean and use the wonderful airport family restaurant down the road for our breakfasts. Read the other bad reviews. All accurate
Stayed 10 nights in Sep 2023
Response from Leicha on Oct 13, 2023
I do apologize about the missing bread for toast on the first day of your stay. Each day thereafter I made sure there was both bread and milk as you seemed to request. I don’t know if you ever tried any of the hot held egg dishes, but many of our repeat customers come back because they enjoy the variety om the breakfast buffet. I do regret that we did not see you the first evening due to your middle of the night arrival, as we usually provide information about what to do and see, places to eat, etc. It appeared that you were always quite busy, so we did not intrude or interrupt you. I am sorry that you felt we did not serve you well.

6/10 Okay

Rachelle

Business traveler
Liked: Cleanliness, staff & service
The room was cozy for one person
Stayed 1 night in Sep 2023

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The b n b is lovely- the host was so accommodating-and an amazing cook!! Such a nice experience!
Stayed 2 nights in Sep 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Comfortable, welcoming, and a great breakfast!
Stayed 2 nights in Sep 2023
Response from Leicha on Sep 18, 2023
Thanks for staying with us. We appreciate your business.

2/10 Terrible

Linda

Traveled with family
Disliked: Property conditions & facilities
Would never stay again…would definitely NOT recommend to anyone! Dirty, sticky floors, dirty bed coverings, dirty lounge chair with arm loose, tub leaked and does not drain after taking shower, TV did not work at all. Very hard bed. Overall terrible
Stayed 1 night in Sep 2023

8/10 Good

David, Orlando

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Only slept there never seen no one
Stayed 1 night in Sep 2023

10/10 Excellent

SUZY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lechia was an excellent host!!
Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Leicha on Sep 18, 2023
Thank you!

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted by a friendly staff at late arrival. Place is clean and comfortable.
Stayed 1 night in Aug 2023
Response from Leicha on Aug 31, 2023
Thanks for staying with us!

8/10 Good

William

Traveled with family
Liked: Cleanliness, property conditions & facilities
Manager was very nice/pleasant. Nothing to dislike just was a B&B not a hotel as I thougt ht
Stayed 1 night in Aug 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
We spent one night and were very comfortable. The hosts were very nice. Having kitchen access was great.I didn’t eat breakfast but my friends said it was delicious. Homemade goodies. The house is unique, the massage chair was relaxing and a highlight.
Stayed 1 night in Aug 2023

8/10 Good

Rock

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodated a 2am arrival, good communications and room was clean and tidy. Also decent breakfast menu. Would certainly book again
Stayed 1 night in Aug 2023
Response from Leicha on Aug 28, 2023
Thank you for your feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Smaller rooms, but nice and quiet neighborhood! Love the jacuzzi tub!!

6/10 Okay

Jason

Traveled with family
Liked: Staff & service, amenities
Got there and immediately thought - they need to pay the camera man extra. Room not made, sweet owner did the job the cleaning crew should have! Outdoor climb to room.
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really nice. other buildings and area outside had a lot of trash. I would have liked a place closer to a bus stop. Also, I thought I paid for these rooms via Orbits back in February but they also billed my account. That needs to be straightened out.
Stayed 2 nights in Jul 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Susan

Disliked: Cleanliness, property conditions & facilities
Not as good as the pictures
Stayed 2 nights in Jul 2023

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awake and able to take care of us at 1:30 in the morning. Very appreciate it!
Stayed 1 night in Jul 2023

4/10 Poor

Jo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures on website very misleading. Room smells. We were directed to a different property, no breakfast/coffee available. Grounds a mess. Woman who checked us in was not very helpful.
Stayed 1 night in Jul 2023

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was expecting hotel rather than a bed & breakfast.
Stayed 1 night in Jul 2023

4/10 Poor

James, Winterset

Traveled with partner
Disliked: Property conditions & facilities
In trying to check in we were told on 3 different times over a period of 3 to 4 hours that our room "would be ready in 20 minutes". During our first visit to the facility a stranger in the office attempted to solicite a ride with us downtown. The laundry was in a basement of a separate building that was a complete wreck stacked with dusty junk/boxes. The entire set-up felt unsafe with neighborhood locals hanging out in the parking area and surrounding grounds - appeared to be a hostile for neady folks. The room itself was fine and the manager tried her best to make us feel comfortable but this facility shouldn't be promoted by Expediacom for any level of lodging.
Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay thank you
Stayed 3 nights in Jul 2023

10/10 Excellent

Cindy

Traveled with group
This was a pleasant surprise after staying at some questionable places. Beautiful property and very friendly owners. Breakfast was delicious too!
Stayed 1 night in Jul 2023

6/10 Okay

Linda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Palani

Dirty
Stayed 3 nights in Jul 2023

2/10 Terrible

Wolfgang

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Besides the upgraded bathroom everything else was over age’s, old , brittle unmaintained. We even found bed bugs. Air conditioner in the window not sealed, plenty of space for the mosquitoes to come in, täglich holder hanging down, door latch totally loose, armchair almost collapsed. Would not recommend it to anyone.
Stayed 1 night in Jul 2023

6/10 Okay

Asher

Disliked: Cleanliness, property conditions & facilities
The bathroom was pleasant even though the drainage was very slow. The check in is at the house where the nice rooms are. The main house is messy and creepy. You pay then find out you have to drive a couple of blocks to the building. Limited signs to your dorm room. The decor is very cheap. Spent a half hour trying to get a channel on the tv. No luck. No data or no connection. The beds are very uncomfortable but better than sleeping in the truck; but not by much. No bars on the wall around the bathtub so the whirlpool bath was no for me; wife said she enjoyed it. Trash thrown in the woods which makes me absolutely furious. Animals have to live there. Windows, wood panels, etc, but most of Fairbanks seems to be like this. If you’re looking for a cheap college dorm then this dump is for you. My wife wanted cheap well she got it in spades.
Stayed 1 night in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another AK. trip!
Seems like an area with not much around but with the E-bike it's easy to get to places to eat and lots of stores, and good bike paths around the area.
Stayed 2 nights in Jul 2023

4/10 Poor

Wayne C

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating
Stayed 1 night in Jun 2023
Response from Leicha on Jul 2, 2023
Thank you for staying with us. We appreciate the feedback and welcome the suggestions to make guests feel as comfortable as possible.