Ratings based on 315 Verified Reviews

3.2 out of 5
56% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by Brynn

Wonderful Front Desk Staff, quiet clean rooms

Posted Feb 5, 2017 on Hotels
The front desk staff were an absolute joy to work with, very petsjnable, respectful, and talked to me like w we had known each other for years.
Comment from Hotel Management
Mar 29, 2017 by Manager, Hotel Management
Thank you for sharing your comments. It is great to see our staff made a positive impression through excellent customer service that you found suitable. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
3 out of 5
by Justin

Expected more for the price.

Posted Feb 1, 2017 on Hotels
Good price, decent location. Room service is a joke, we wanted a couple more towels and a few toiletries and actually had to take the dirty towels to the front desk to exchange for new towels. The bathroom door didn't latch unless you lifted up on the door.
4 out of 5
by Samuel

Posted Jan 17, 2017 on Hotels
Good stay. Room was clean and comfortable. There was a few problems with the hair dryer not working and the kitchen sink spraying water (the faucet was cracked). Overall, the staff was helpful in getting a replacement hair dryer for me.
Comment from Hotel Management
Mar 29, 2017 by Manager, Hotel Management
We appreciate you taking the time to share your comments and for choosing to stay with us. It is pleasing to read you were well accommodated by our staff when you had issues and that you favored how comfortable your room was. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
4 out of 5
by terri

Convenience

Posted Jan 17, 2017 on Hotels
We live in Denali and the stay here is convenient and affordable and we like that we can cook our own food. The breakfast is just oatmeal, granola bars and muffins with coffee so don't make that A determining factor.
Comment from Hotel Management
Mar 29, 2017 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed having the fully equipped kitchen in your room as well as how affordable our rates were for accommodations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
2 out of 5
by A verified traveler from Austin,TX

Nice Staff

Posted Jan 2, 2017
I flew in and stayed here only 2 of my 18 nights I had booked. It was very noise. Lots of domestic arguing and not the class of people I prefer. The room was missing iron and ironing board so the front desk person went into another room and replaced the one in my room.
4 out of 5
Recommended
for Everyone
by A verified traveler from W

Hotel nicely located

Posted Dec 31, 2016
This hotel is close to the airport. It costs about $10 to ride a taxi from the airport to the hotel. Many groceries stores and restaurants are within the walking distance.
Comment from Hotel Management
Jan 10, 2017 by Manager, Hotel Management
Thank you for sharing your experience. It is great to see you enjoyed our convenient location near much to eat and the airport. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
4 out of 5
by Misty

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Convenient location; close to everything.

Posted Nov 18, 2016
I visited Fairbanks for a short business meeting. I decided to bring my parents with me so they can experience Fairbanks and North Pole. We had a nice time. The hotel was very comfortable and the staff is friendly.
Comment from Hotel Management
Dec 2, 2016 by Manager, Hotel Management
Your feedback is important. Thank you for sharing. It is good to know you and your parents were well accommodated at our hotel with great customer service and a comfortable experience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 14, 2016
Clean, comfortable room. Near the Airport and right across from Fred Meyer. Staff were very nice and helpful. It is a bit noisy with the thin walls so bring your earplugs.
Comment from Hotel Management
Dec 2, 2016 by Manager, Hotel Management
We appreciate you taking the time to share your experience. I am glad you valued your clean, comfortable accommodations and that our convenient location was beneficial. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels