Ratings based on 137 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Etna, Ohio
Posted Jun 18, 2015
Nice stay, great hotel. However, I had booked for an extra night, but due to taking the red eye flight that evening and spending time with friends during the day-we checked out at 1030am and did not need the room. I asked the front desk if we could be refunded the unused night reserved and was told no since we prepaid by booking with Expedia. As a Hilton Honors Gold Member I asked if the nights points could at least be put towards our account and was also told no. Very disappointing to pay for a nights stay and didn't even stay there. So I learned a lesson about booking through Expedia-no refunds...
for Everyoneby A verified traveler from Washington, PA
Very nice hotel.Posted Jun 11, 2015
Location: Wonderful location easy to get to.
Hotel was very clean and bright! Breakfast was wonderful. Staff very pleasant and always wishing you a good day then welcoming you back after your adventure in Fairbanks.
for Couplesby A verified traveler
Pleasant stayPosted May 29, 2015 on Hotels
Enjoyed our stay at this hotel. Hotel staff who checked us in was super friendly and helpful. Good location, about 10 mins drive to the city (which isn't much in itself). Massive shopping and dining options across the road. Hotel is nice and new. Pillows are a little too soft for comfort.
by A verified traveler
Posted May 28, 2015
Our remark on late check out at 7pm was not submitted to the hotel. They did not get back to us and according to the hotel manager KC, Expedia did not provide them the complete information. Very disappointed, our trip in Alaska was perfect till our last destination in Fairbank.
for Couplesby Carol from Ohio
Great hotel. Very WelcomingPosted May 28, 2015 on Hotels
Really nice hotel. Staff was very friendly and attentive. Room was large and clean. Location was convenient to everything. Breakfast was hot and plentiful.
for Everyoneby A verified traveler from SF
Nice hotel and worth the pricePosted May 27, 2015
It was a nice hotel and the staffs were good at helping out the customer. The chek in and checout process are really fast and hassle free.
for Everyoneby A verified traveler from alaska
Posted Apr 26, 2015
It was awesome!!! That what my kids said. I guess if my children enjoyed there time that mean our experience was awesome😋
for Everyoneby A verified traveler
Great hotelPosted Apr 21, 2015
Location: There's a Walmart McDonald's subway old navy plenty of things to do
The airport shuttle was nice. Breakfast was delicious. Great hotel with plenty of stuff near by. I will stay here again.
for Familiesby A verified traveler
GreatPosted Apr 15, 2015 on Hotels
Stayed there for the night with my granddaughter. She loves to swim pool was clean. Great visit
for Everyoneby A verified traveler from K
Excellent!!Posted Mar 31, 2015
Clean facilities. Courteous staff. Comfortable and clean room.