Ratings based on 55 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

great location, free airport transfers

Posted Feb 9, 2017
Pros: free internet, free airport transfer, coffee and tea free all the time.
Location: cross street from a major shopping mall and restaurants
the front desk clerks are all very nice and helpful breakfast / waiting room has coffee, tea, internet free. hightly recommended
Comment from Hotel Management
Feb 18, 2017 by Hotel Staff, Hotel Management
We are glad to hear that you enjoyed your stay with us while in Fairbanks! I will share your kind comments with our front desk staff and look forward to seeing you again on your next visit to Alaska.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2017
Fair price. Little bit nosy . Breakfast hr is short food service speed slow.
Comment from Hotel Management
Feb 18, 2017 by Hotel Staff, Hotel Management
Thank you for your feedback for you stay here with us here in Fairbanks. We apologize we did not meet your expectations and hope you give us another chance to show you how wonderful our service can be.
4 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage

Easy access to highways and shopping.

Posted Jan 27, 2017
Pros: Pool and hot tub
Cons: Room temp
Location: Variety of shopping and museums fairly close
Only problem was the room temp was at a constant 80 degrees and it wasn't fixed over the 2 day stay. Keep the window open when it was 20 below zero just to keep it moderate the 2nd night.. Food was good and plentiful. Pool and hot tub were outstanding.
Comment from Hotel Management
Jan 30, 2017 by Hotel Staff, Hotel Management
Thank you for your feedback on your recent stay at The Holiday Inn Express & Suites Fairbanks. Please accept our deepest apologies concerning the temperature in your room. We are glad to hear you enjoyed the pool and the complimentary breakfast! We hope to see you again on your next visit to Fairbanks.
5 out of 5
Recommended
for Everyone
by A verified traveler from alaska

Nice hotel close to everything

Posted Jul 25, 2016
Clean and comfortable rooms, and the hotel is located near all the major stores!
1 out of 5
by A verified traveler

Hotel Stay

Posted Jun 20, 2016
I am disappointed and will not be staying at this hotel in the future. First I booked 7 rooms through expedia and the Hotel only had reservations for 5 . This was a non refundable reservation and I am quite upset. I called expedia and they were not able to refund the rooms that were not on the hotel reservation system. We had to pay for another room . I will not be booking anymore through expedia either. Total horrible experience. Also the key cards died 5 times , I had to keep going back to the receptionist to have them recharged and I did not have them with my mobile phone or other credit cards.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 9, 2016
Location: good location, walk distance to Old Navy, Sports Shops, Walmart and Fred Mayer.
Hotel Stuff was very friendly. good location. Good for family
4 out of 5
Recommended
for Everyone
by A verified traveler from Ms

Nice Hotel, Close to everything

Posted Jan 31, 2016
Pros: Easy access! Clean
Cons: sound control!
Location: Close to the Restaurants and museums downtown
We enjoyed our time here until our last night! The hotel staff was very pleasant and helpful! The only negative I have, is that the walls are very thin! We were on the second story and the last night of our stay, several child hockey teams came in and when they hit the pool their was a lot of screaming, running, playing and just a lot of noise! We were in our room trying to relax and watch TV, and you could hear everything! I mean you could even hear them over your TV! We had to call the front desk!
5 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

Great hotel, excellent staff.

Posted Jan 4, 2016
I enjoyed my stay at this hotel. They were very accommodating to my situation. Staff was very friendly and helpful. The hotel had a great location next to Johansen Expy/Steese Hwy, Walmart, and food. It was also very clean. Breakfast was great as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2015
outstanding stay, staff was very nice with us and helped a lot. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newark,CA

Perfect location Hotel

Posted Nov 18, 2015
Great location next to stores and restaurants very convenience, we love it