Ratings based on 731 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great location and facilities

Posted Mar 30, 2017
The airport shuttle is a super facility offered by this hotel. We visited Fairbanks during March and arrived around midnight. We called for a shuttle pickup from the airport which was super quick (~5 mins). Next morning the hotel shuttle also dropped us to a tour company (near the airport) for free!
Comment from Hotel Management
Mar 31, 2017 by jsickels , Hotel Management
Thank you for your wonderful comments about your stay at La Quinta Inn & Suites Fairbanks Airport. I'm thrilled to here our free airport shuttle met you needs. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

New accommodations and nice staff.

Posted Mar 30, 2017
Pros: Liked the location, accommodations and staff. Free breakfast was a complete meal and eating area had a welcoming feel.
Cons: A greater variety than just Canadian bacon & biscuits and gravy would be nice, but one is also provided waffles, fruit, milk, juices, bagels, etc
Location: Close to both the airport and downtown Fairbanks
Close to the airport. Friendly staff and nice accommodations for the price. Free shuttle to and from the airport is convenient.
Comment from Hotel Management
Mar 30, 2017 by jsickels , Hotel Management
Thank you for your recent review for La Quinta Inn & Suites Fairbanks Airport. We are happy to hear you enjoyed your stay with us. You mentioned our complimentary hot breakfast and we are starting to make some changes to our usual selections. Thank you again for your feedback, we look forward to seeing you again on future travels to Fairbanks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to the airport and downtown

Posted Mar 30, 2017 on Orbitz
Pros: New and spacious. Friendly atmosphere and staff. An overall good breakfast.
Cons: Varying the breakfast meat would be nice. Canadian bacon every morning gets old fast. But otherwise, the variety of other breakfast offering was good.
Nice and new accommodations. Hotel staff friendly and helpful. Great to have a pick up van to and from the airport.
Comment from Hotel Management
Apr 1, 2017 by jsickels , Hotel Management
Thank you for taking the time to write a review about La Quinta Inn & Suites. We will start rotation of meat options soon, we are happy to hear you enjoyed our complimentary hot breakfast and our complimentary airport shuttle. Thank you again, we look forward to seeing you on your next trip to Fairbanks.
4 out of 5
by Diane

Posted Mar 29, 2017 on Hotels
Just what you expect from a stay at LaQuinta - a generally unhealthy breakfast, nice people, clean. The room was really warm and didn't seem to be controllable other than turning the fan on.
Comment from Hotel Management
Apr 5, 2017
Thank you for taking the time to write a review. I sorry for the room temperature, I will have to look into the problem. Thank you for letting me know. We look forward to seeing you again soon.
2 out of 5
by A verified traveler

La Quinta Inn & Suites Fairbanks Airport

Posted Mar 28, 2017
Pros: Proximity to the Airport
Cons: Customer service, breakfast
After a long flight I arrived in Faibanks at 10:30PM in the 23rd of March. I expected a shuttle to transport me to the hotel, no shuttle in sigh and ended up catching a cab. At check-in I miscalculated my check-in date. After about a 10 minute wait the staff was able to check me in even though I had made a mistake. The next morning I decided to partake in the free breakfast....only tried it once, cold and rubbery scrambled eggs, canadian bacon was cold. The reason the room comfort was rated as terrible was because it was very noisy, paper thin walls, slamming doors and the most crucial factor was that I asked the front desk twice to send maintenance to fix my stopped up sink and once for the bathroom ventilation fan. Twice I asked and neither time it was corrected, even though it was logged into the computer. Unsatisfactory and I will not be staying here again.
Comment from Hotel Management
Mar 30, 2017 by jsickels , Hotel Management
Thank you for taking the time to submit a review. I appreciated your feedback and glad to hear our desks as able to accommodate your arrival. Our complimentary airport shuttle is a on demand by calling from the phone bank at the Fairbanks international airport, this lets you call our property direct and get the shuttle on its way. My apologies for the room issue and breakfast I will be sharing your feedback with my team as we are definitely concerned about our guest stay. We hope you give us another try on any future travel to Fairbanks.
4 out of 5
by A verified traveler

Worse experience with a La Quinta

Posted Mar 27, 2017
Cons: Cleanness of the bedclothes
Pros: close to airport Cons: The first day I find the quilt in my room has dried blood, so I called to get a new one; the new one is dirty. The second night, a false fire alarm wakes everyone up at midnight and it takes 10 minutes for the firefighters to come. Not every parking spot comes with a charging hub.
Comment from Hotel Management
Mar 29, 2017 by jsickels, Hotel Management
Thank you for your feedback on your stay with us. I apologize for the room issue and inconvenience you experienced during your stay. That is not the experience we want you to receive when staying at our property. I will be sharing your feedback with my team to help improve our operation. We hope you will give us another try when you travels bring you to Fairbanks again.
4 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Apr 5, 2017
Thank you for your review. We look forward to seeing you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from alaska

Great time

Posted Mar 25, 2017 on CheapTickets
Our hotel room was very clean and the bed very comfy. Definitely will stay here again
Comment from Hotel Management
Mar 27, 2017 by jsickels , Hotel Management
Thank you for taking the time to write a review. We are happy to hear you had a comfortable stay. We look forward to seeing you again soon.
4 out of 5
Recommended
for Couples
by A verified traveler

good stay

Posted Mar 23, 2017
Pros: free coffee, tea and coco. Front desk staff is friendly.
the only thing i feel bad is the bath tub drinking water really snow in my room. I told them to fix it but no one come to my room.
Comment from Hotel Management
Mar 23, 2017 by jsickels , Hotel Management
Thank you for leach by a review. We look forward to seeing you again.
5 out of 5
by A verified traveler

Strongly recommend.

Posted Mar 23, 2017 on Hotels
Actually i was supposed to book up the Marriott Springhill hotel but there was no room available. I didn't have many options and booked up La Quinta Inn. I was little bit worried about this place because it is Inn, not a hotel. But surprisingly, it was very awesome, very clean and nice. I think it's in the same grade as the Marriott Springhill or even nicer in some parts. The only thing i didn't like was, young athletes were staying on the same level and they kept running on a hallway loudly at midnight. Except that, everything was more than i expected. Thank you.
Comment from Hotel Management
Apr 5, 2017
Thank you for your wonderful comment. We are delighted to hear you enjoyed your stay with us. We look forward to seeing you again on your travels back to Fairbanks.