Ratings based on 666 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice and convenient hotel near the airport

Posted Sep 24, 2016
Pros: location, service
Cons: none
Location: close to the airport, nothing around to do
This is quite a nice hotel. They provide complementary shuttle service to and from the airport and train station. They also re-imbursed our taxi fare from the airport to the hotel when their shuttle was busy. I think that is quite extraordinary since they of course did not need to do that. The condition of the hotel is nice and you might be able to see some northern lights if you are lucky. The only word of caution: be aware of the extra charge that Taxi drivers may put on their meters if you take a taxi from the airport to the hotel. It is a short drive (1~2 mile) and some drivers may charge you the extra charge more than the taxi fare itself.
Comment from Hotel Management
Sep 28, 2016 by J Sickels, General Manager, Hotel Management
Thank you for taking the time to submit a review. i am glad to hear that we meet your travel needs and your stay was enjoyable. We look forward to seein gyou in the future.
5 out of 5
by A verified traveler from Anc, Ak

Posted Sep 23, 2016
Quick check in and great service from staff members.
Comment from Hotel Management
Sep 28, 2016 by J Sickels, General Manager, Hotel Management
Thank you for your review. Hope to see again soon.
5 out of 5
by A verified traveler from Elizabeth, CO & Haines, Alaska

Nice very Nice!

Posted Sep 21, 2016
Pros: How clean it was
Cons: We thought the bed was a little bit to soft for us
Location: The location was excellent very close to the airport, easy to get in and out
This hotel was outstanding, apparently it has just completed a remodel. The staff at the front desk were excellent. Fresh baked cookies in the evening, were really good! We will return to this hotel every time we come back to Fairbanks!
Comment from Hotel Management
Sep 28, 2016 by J Sickels, General Manager, Hotel Management
Thank you for your comments. The hotel takes tremendous pride in reading and reacting to our guest's feedback we genuinely value your input. We welcome you to be ur guest when in Fairbanks again.
4 out of 5
by A verified traveler from Elyria, OH

Close to airport

Posted Sep 15, 2016
Pros: The breakfast was very good and there were plenty choices, even though it was the same menu every day.
Cons: Housekeeping!!!
Location: Close to the airport. Riverboat Discovery is very close and worth taking the trip. Go out the Steese Highway and see the pipeline. Info @front desk
Front desk was very accommodating. Housekeeping was so-so on cleaning the room. Coffee was spilled on the bathroom floor the first day we arrived and the floor was never mopped the entire week we were there. We did receive fresh towels daily. The bathtub was very slippery and when we asked about a mat for inside the tub we were told that we could put a towel in the bottom to shower as they did not have any tub mats. The hotel is doing some cosmetic upgrades to the front of the building. Workers were putting stone on the front of the building so the front entrance was closed off. The entrance to the building was a door off the breakfast room. This door did not have an outside handle so it was left open day and night. It was a little chilly in the morning for breakfast!!! Because it was the only way out it also was very congested when a busload of people were leaving in the morning with all their luggage. This was a very busy hotel so a busload of people was not uncommon. We had two queen beds and they were very comfortable. The room size should have only had a double bed in it. The only place to sit in the room was on the beds.
Comment from Hotel Management
Sep 28, 2016 by J Sickels, General Manager, Hotel Management
Thank you for taking the time to send a response. It is through guest comments that we are able to improve our service and product. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted Sep 14, 2016
The service was quite beyond our expectation. Besides the free airport shuttle, the receptionist provided us free shuttle to the car rental as well. We had a great time there. No doubt we'll select this hotel if we would travel to Fairbanks again.
Comment from Hotel Management
Sep 28, 2016 by J Sickels, General Manager, Hotel Management
Thank you for your recent review. We appreciate your comments and we hope to see you again in the future.
4 out of 5
by A verified traveler from 서울

공항에서 가깝고 깨끗

Posted Sep 8, 2016
침대도 푹신하고 조식도 맘에 들었음. 늦은 밤 페어뱅크스에 도착할 예정이라면 추천하고 싶은 호텔
Comment from Hotel Management
Sep 28, 2016 by j, Hotel Management
Thank you for your comments. We look forward to seeing you again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Aug 11, 2016
Only 2 issue: lavy / sink was plugged. It took 3 minutes after every use for it to eventually drain. The noise from the refrigerator was annoyingly loud. Not as bad as the la Quinta in North Olmsted, OH last March it had: hairs in the bed, noisy refrig. As well.
Comment from Hotel Management
Sep 28, 2016 by J Sickels, General Manager, Hotel Management
Thank you for taking the time to let us know about your resent stay. I will be sure to follow up with maintenance on you issue. we look forward to seeing you again.
4 out of 5
by William

Posted Aug 10, 2016 on Hotels
Convenient proximity to airport. Shuttle service.