Ratings based on 297 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Madisonville, Tennessee

North to Alaska

Posted Feb 19, 2017
Pros: friendly staff, always greeted you when you walked in or out the door
Location: North pole was a great experience, and we took a trip to see the northern light, they picked us up at the hotel
We came from Tennessee to Alaska to see the Northern Lights, This hotel is very clean, with friendly staff, our room was great, very comfortable beds,
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Excellent, Comfortable Stay

Posted Feb 15, 2017
Pros: The restaurant, room, accommodations, friendly staff, customer service.
Cons: N/A
Location: Too numerous to list! The hotel has a great inroom video that outlines many of the local tourist activities that are a "must see"!
My husband and I were pleasantly surprised with our stay and would not hesitate to stay here again. The hotel front desk staff did a fabulous job of quickly getting us checked into our room, then followed up with a courtesy phone call about 20 minutes after we got to our room to check and make sure everything was satisfactory. The bed was plush and very comfortable with comfy pillows and bedding. Large bathroom, nice fixtures throughout the room and good lighting. You know how hotel rooms typically have the heating and/or air conditioning unit under the window and they are usually noisy when then turn on with the heat or a/c...well, this hotel has a different heat system which kept the room at a consistent, comfortable temperature without using the window unit and it was -35F degrees outside. This provided for a very quiet room! The hotel's restaurant is awesome, too! Great service, great food! Thank you for great accommodations -- we look forward to staying at this location again!
Comment from Hotel Management
Feb 16, 2017 by jsickels , Hotel Management
Thank you very much for your outstanding recommendation! We are thrilled to hear you had a great stay with us. The hotel and staff truest appreciate guest comments and it's always enjoyable to hear that we have hit a home run. Thank you again and we look forward to seeing you on your return trip to Fairbanks.
5 out of 5
Recommended
for Everyone
by A verified traveler from t

My favorite

Posted Feb 12, 2017
My daughter and I love this hotel! Our favorite! The beds and rooms are amazing! I love the staff too! Thanks for a nice stay!
Comment from Hotel Management
Feb 12, 2017 by jsickels, Hotel Management
Thank you for your wonderful comments about La Quinta Inn & Suites Fairbanks. We are happy to hear you enjoy staying with us. We look forward to seeing you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

ALL ABOUT BOBBY

Posted Feb 7, 2017
Pros: Bobbie
Location: Airport is near, everything else is far
The beginning of my experience started out bad since the man attending the front desk had me wait over an hour and was so rude that I literally was in tears. However the other front desk Bobbie, was amazing, she came and got us right away, was kind and very helpful. She turned the whole situation and made the visit amazing. More employees like Bobbie are needed.
Comment from Hotel Management
Feb 10, 2017 by jsickels, Hotel Management
Thank you for taking the time to share your experience. I am happy to hear Bobbie was responsive to your needs and made your stay more pleasant. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Amazing

Posted Jan 24, 2017
I love this place to stay. Everything about it is amazing! The atmosphere, the staff, the tons and the amenities. Thanks to ducky Steve Sarra Bret Lindsey Matt Philip and the manager. Thanks for a great stay!!
Comment from Hotel Management
Jan 25, 2017 by J Sickels, General Manager, Hotel Management
Thank you, we are thrilled to hear your stay was exceptional!! The hotel truly does appreciate the guest communication and it’s always enjoyable to hear that we have hit a home run. Look forward to having you as our guest when in Fairbanks in the future,
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Amazing

Posted Jan 20, 2017
My daughters and my experience was amazing! From the front desk at check in to the room breakfast and our overall experience was one of the best I have experienced! The rooms are so comfortable and the bed is heaven.. I highly recommend laquinta in Fairbanks AK to everyone no matter what your visiting for here! Thanks Bobbi and Philip for all of your help with my car being frozen!! Best to you always!
Comment from Hotel Management
Jan 21, 2017 by jsickels , Hotel Management
Thank you for sharing your great experience at La Quinta Inn &Suites Fairbanks Airport. It's always wonderful to hear when our outstanding staff exceeds your expectations. Experiencing -40 degrees in Fairbanks always has some challenges, but I'm happy to hear you and your daughter still enjoyed your visit. We look forward to seeing you again if your travels bring you back to Fairbanks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Laquinta is my new favorite!! Thank you so much!!

Posted Jan 17, 2017
Everything was amazing from the time I checked in the staff the rooms are amazing comfortable and I recommend to everyone!! Breakfast is also great!! Thank you!!
Comment from Hotel Management
Jan 18, 2017 by jsickels, Hotel Management
Thank you for taking the time to share your comments with us. We are happy to hear you enjoyed your stay. Our staff takes pride in the service and comfort they provide to our guest. We look forward to seeing you again when your travels bring you back to Fairbanks, AK.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient place to stay

Posted Jan 2, 2017
Pros: Everything went smooth, check-in & check-out are easy and quick, staffs are helpful.
Cons: Breakfast,we stayed for a week&everyday the same food. It would be great if we just have one type of different cooked food every other day at least.
We spent a week here and we enjoyed our stay in La Quinta! It's very convenient to get to the airport, rental place and also to close by supermarket. The staffs are friendly and helpful and our overall experience was awesome! Will come back if we visit Fairbanks again.
Comment from Hotel Management
Jan 5, 2017 by jsickels, Hotel Management
Thank you for taking the time to write a review. We have started looking into different breakfast options and hopefully can implement them soon. Thank you again and we hope to see you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay BUT

Posted Dec 1, 2016
Very nice hotel, very clean, great breakfast BUT we told the desk we had to leave for airport at 4:30am and came down to find one untrained employee to check us out when he didn't know how and had to call a cab because he couldn't leave since he was the only one there. We felt sorry for him being left alone when so poorly trained but he handled it the best he could and we arrived on time at no cost to us. Also told them our room was so hot that we had to run the a/c the whole week at the end of Nov.
Comment from Hotel Management
Dec 17, 2016 by Jsickels , Hotel Management
Thank you for taking the time to share your feedback. This is definitely not the experience we want you to have when staying with us. Your feedback helps us improve our operation. We hope you will think of us when your travels bring you back to Fairbanks.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairbanks

Clost to the airport

Posted Nov 28, 2016
Comfortable clean, just nice. We will probably stay there in our future visits.
Comment from Hotel Management
Dec 17, 2016 by Jsickels , Hotel Management
Thank you for taking the time to write a review about your stay at La Quinta Inn & Suites Fairbanks Airport. We look forward to seeing you again soon.