Ratings based on 716 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel we've stayed in while in Alaska

Posted May 24, 2017
We've been traveling through Alaska and unfortunately we have stayed in some really questionable places. This hotel was a breathe of fresh air and we would happily stay here again. The rooms were gorgeous and the bed was so comfortable! The hotel staff was incredibly friendly and obviously great customer service is a priority for them.
Comment from Hotel Management
May 25, 2017 by jsickels , Hotel Management
Thank you for taking the time to write a review regarding your stay with us, it is always great to see when we have impressed our guest. I will be sure to share your comments with our staff. The hotel truly does appreciate the guest communication and it's always enjoyable to hear the we have hit a homerun. Again, thank you and we hope to see you in the future. We love having you here.
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close to the airport

Posted May 22, 2017
Pros: clean, modern, convenient
Cons: more staff
Location: it's close to the airport and the grocery
Staffs were really friendly and they provided shuttles to the airport and the groceries within 1 mile. They also provided some useful recommendations on restaurants and tours.
Comment from Hotel Management
May 24, 2017 by jsickels, Hotel Management
Thank you for your wonderful comments. I am happy to hear you were able to benefit from our shuttle service during your stay with us. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

👍🏼

Posted May 9, 2017
Great place, very comfy beds, helpful staff. Clean, has fridge, nice bath.
Comment from Hotel Management
May 10, 2017 by jsickels , Hotel Management
Thank you to taking the time to write a review. We are happy to hear you enjoyed your stay and look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel with friendly, helpful staff.

Posted May 8, 2017
The hotel was a good value with a hearty breakfast, we'll worth the cost.
Comment from Hotel Management
May 8, 2017 by J Sickels, General Manager, Hotel Management
Thank you for your recent review. We are happy to hear you enjoyed our complimentary hot breakfast during your stay with us. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great location and facilities

Posted Mar 30, 2017
The airport shuttle is a super facility offered by this hotel. We visited Fairbanks during March and arrived around midnight. We called for a shuttle pickup from the airport which was super quick (~5 mins). Next morning the hotel shuttle also dropped us to a tour company (near the airport) for free!
Comment from Hotel Management
Mar 31, 2017 by jsickels , Hotel Management
Thank you for your wonderful comments about your stay at La Quinta Inn & Suites Fairbanks Airport. I'm thrilled to here our free airport shuttle met you needs. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

New accommodations and nice staff.

Posted Mar 30, 2017
Pros: Liked the location, accommodations and staff. Free breakfast was a complete meal and eating area had a welcoming feel.
Cons: A greater variety than just Canadian bacon & biscuits and gravy would be nice, but one is also provided waffles, fruit, milk, juices, bagels, etc
Location: Close to both the airport and downtown Fairbanks
Close to the airport. Friendly staff and nice accommodations for the price. Free shuttle to and from the airport is convenient.
Comment from Hotel Management
Mar 30, 2017 by jsickels , Hotel Management
Thank you for your recent review for La Quinta Inn & Suites Fairbanks Airport. We are happy to hear you enjoyed your stay with us. You mentioned our complimentary hot breakfast and we are starting to make some changes to our usual selections. Thank you again for your feedback, we look forward to seeing you again on future travels to Fairbanks.
2 out of 5
by A verified traveler

La Quinta Inn & Suites Fairbanks Airport

Posted Mar 28, 2017
Pros: Proximity to the Airport
Cons: Customer service, breakfast
After a long flight I arrived in Faibanks at 10:30PM in the 23rd of March. I expected a shuttle to transport me to the hotel, no shuttle in sigh and ended up catching a cab. At check-in I miscalculated my check-in date. After about a 10 minute wait the staff was able to check me in even though I had made a mistake. The next morning I decided to partake in the free breakfast....only tried it once, cold and rubbery scrambled eggs, canadian bacon was cold. The reason the room comfort was rated as terrible was because it was very noisy, paper thin walls, slamming doors and the most crucial factor was that I asked the front desk twice to send maintenance to fix my stopped up sink and once for the bathroom ventilation fan. Twice I asked and neither time it was corrected, even though it was logged into the computer. Unsatisfactory and I will not be staying here again.
Comment from Hotel Management
Mar 30, 2017 by jsickels , Hotel Management
Thank you for taking the time to submit a review. I appreciated your feedback and glad to hear our desks as able to accommodate your arrival. Our complimentary airport shuttle is a on demand by calling from the phone bank at the Fairbanks international airport, this lets you call our property direct and get the shuttle on its way. My apologies for the room issue and breakfast I will be sharing your feedback with my team as we are definitely concerned about our guest stay. We hope you give us another try on any future travel to Fairbanks.
4 out of 5
by A verified traveler

Worse experience with a La Quinta

Posted Mar 27, 2017
Cons: Cleanness of the bedclothes
Pros: close to airport Cons: The first day I find the quilt in my room has dried blood, so I called to get a new one; the new one is dirty. The second night, a false fire alarm wakes everyone up at midnight and it takes 10 minutes for the firefighters to come. Not every parking spot comes with a charging hub.
Comment from Hotel Management
Mar 29, 2017 by jsickels, Hotel Management
Thank you for your feedback on your stay with us. I apologize for the room issue and inconvenience you experienced during your stay. That is not the experience we want you to receive when staying at our property. I will be sharing your feedback with my team to help improve our operation. We hope you will give us another try when you travels bring you to Fairbanks again.
4 out of 5
Recommended
for Couples
by A verified traveler

good stay

Posted Mar 23, 2017
Pros: free coffee, tea and coco. Front desk staff is friendly.
the only thing i feel bad is the bath tub drinking water really snow in my room. I told them to fix it but no one come to my room.
Comment from Hotel Management
Mar 23, 2017 by jsickels , Hotel Management
Thank you for leach by a review. We look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
The room is a little small, but the staff are nice and very accomodating
Comment from Hotel Management
Mar 20, 2017 by jsickels , Hotel Management
Thank you for your feedback. We are glad to hear you enjoyed you stay. We look forward to seeing you again.