Ratings based on 707 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great location and facilities

Posted Mar 30, 2017
The airport shuttle is a super facility offered by this hotel. We visited Fairbanks during March and arrived around midnight. We called for a shuttle pickup from the airport which was super quick (~5 mins). Next morning the hotel shuttle also dropped us to a tour company (near the airport) for free!
Comment from Hotel Management
Mar 31, 2017 by jsickels , Hotel Management
Thank you for your wonderful comments about your stay at La Quinta Inn & Suites Fairbanks Airport. I'm thrilled to here our free airport shuttle met you needs. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

New accommodations and nice staff.

Posted Mar 30, 2017
Pros: Liked the location, accommodations and staff. Free breakfast was a complete meal and eating area had a welcoming feel.
Cons: A greater variety than just Canadian bacon & biscuits and gravy would be nice, but one is also provided waffles, fruit, milk, juices, bagels, etc
Location: Close to both the airport and downtown Fairbanks
Close to the airport. Friendly staff and nice accommodations for the price. Free shuttle to and from the airport is convenient.
Comment from Hotel Management
Mar 30, 2017 by jsickels , Hotel Management
Thank you for your recent review for La Quinta Inn & Suites Fairbanks Airport. We are happy to hear you enjoyed your stay with us. You mentioned our complimentary hot breakfast and we are starting to make some changes to our usual selections. Thank you again for your feedback, we look forward to seeing you again on future travels to Fairbanks.
2 out of 5
by A verified traveler

La Quinta Inn & Suites Fairbanks Airport

Posted Mar 28, 2017
Pros: Proximity to the Airport
Cons: Customer service, breakfast
After a long flight I arrived in Faibanks at 10:30PM in the 23rd of March. I expected a shuttle to transport me to the hotel, no shuttle in sigh and ended up catching a cab. At check-in I miscalculated my check-in date. After about a 10 minute wait the staff was able to check me in even though I had made a mistake. The next morning I decided to partake in the free breakfast....only tried it once, cold and rubbery scrambled eggs, canadian bacon was cold. The reason the room comfort was rated as terrible was because it was very noisy, paper thin walls, slamming doors and the most crucial factor was that I asked the front desk twice to send maintenance to fix my stopped up sink and once for the bathroom ventilation fan. Twice I asked and neither time it was corrected, even though it was logged into the computer. Unsatisfactory and I will not be staying here again.
Comment from Hotel Management
Mar 30, 2017 by jsickels , Hotel Management
Thank you for taking the time to submit a review. I appreciated your feedback and glad to hear our desks as able to accommodate your arrival. Our complimentary airport shuttle is a on demand by calling from the phone bank at the Fairbanks international airport, this lets you call our property direct and get the shuttle on its way. My apologies for the room issue and breakfast I will be sharing your feedback with my team as we are definitely concerned about our guest stay. We hope you give us another try on any future travel to Fairbanks.
4 out of 5
by A verified traveler

Worse experience with a La Quinta

Posted Mar 27, 2017
Cons: Cleanness of the bedclothes
Pros: close to airport Cons: The first day I find the quilt in my room has dried blood, so I called to get a new one; the new one is dirty. The second night, a false fire alarm wakes everyone up at midnight and it takes 10 minutes for the firefighters to come. Not every parking spot comes with a charging hub.
Comment from Hotel Management
Mar 29, 2017 by jsickels, Hotel Management
Thank you for your feedback on your stay with us. I apologize for the room issue and inconvenience you experienced during your stay. That is not the experience we want you to receive when staying at our property. I will be sharing your feedback with my team to help improve our operation. We hope you will give us another try when you travels bring you to Fairbanks again.
4 out of 5
Recommended
for Couples
by A verified traveler

good stay

Posted Mar 23, 2017
Pros: free coffee, tea and coco. Front desk staff is friendly.
the only thing i feel bad is the bath tub drinking water really snow in my room. I told them to fix it but no one come to my room.
Comment from Hotel Management
Mar 23, 2017 by jsickels , Hotel Management
Thank you for leach by a review. We look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
The room is a little small, but the staff are nice and very accomodating
Comment from Hotel Management
Mar 20, 2017 by jsickels , Hotel Management
Thank you for your feedback. We are glad to hear you enjoyed you stay. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff.

Posted Mar 20, 2017
Pros: The lobby is very pretty and comfortable.
Cons: nothing.
The staff was exceptional. Very helpful. They made our stay very nice. They were very helpful when our Airlines lost our luggage and were there to assist us to get us what we needed.
Comment from Hotel Management
Mar 20, 2017 by jsickels , Hotel Management
Thank you for your comments about La Quinta Inn & Suites Fairbanks Airport. I am happy to hear our staff took care of your needs during your stay. We look forward to seeing you again.
5 out of 5
Recommended
for Students
by A verified traveler

Excellent

Posted Mar 19, 2017
One of the best hotels I have ever stayed! Staffs are super nice and they always try the best to help you out. Room is modern, but it still keep the Alaska style, which is very cool.
Comment from Hotel Management
Mar 19, 2017 by jsickels , Hotel Management
Thank you for your recent review about La Quinta Inn & Suites Fairbanks Airport. We are happy to hear you enjoyed your stay with us. You mentioned our Alaska style which our staff takes pride in each day. I will be sure to share your comments with the staff as it's always good to hear when we have impressed our guest. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairbanks AK

Nice recently renovated hotel. Fast WiFi bad park

Posted Mar 14, 2017
Close to airport good breakfast.. Dirty snowed in parking lot. some vehicles buried with 2 feet of snow look like they haven't been moved all winter. maybe those should be moved to the back and not right by the plug-ins we're guests should be able to park..
Comment from Hotel Management
Mar 15, 2017 by jsickels , Hotel Management
Thank you for your feedback about La Quinta Inn & Suites Fairbanks. We are happy to hear you enjoyed our complimentary hot breakfast. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2017
Great hotel and good price! Like brand new and very clean.
Comment from Hotel Management
Mar 9, 2017 by j, Hotel Management
Thank you for your recent review about La Quinta Inn & Suites Fairbanks. I will share your comments with our staff. We take great pride in our property and happy to hear your enjoyed your stay with us. We look forward to seeing you again in the future.