Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

The location is good for exploring the city.

Posted Jul 15, 2016
Was a little disappointed with the hotel staff; most were OK, but not super friendly. However, it was a good location and the room was good for a quick stay.
Comment from Hotel Management
Jul 19, 2016 by Tony Operations Manager, Hotel Management
We apologize that you were disappointed in the staff would like to know more about your particular situation.
4 out of 5
by A verified traveler

Posted Jul 12, 2016
Cons: The hotel is very nice but could use some updates. Like new carpet and new furnishings in the lobby.
It was a little $$$ but the rooms were very nice. The staff was very nice and helpful.
Comment from Hotel Management
Jul 12, 2016 by Tony Operation Manager, Hotel Management
Thanks for providing a review of the property, the property will be getting new carpet in the lobby as soon as it arrives, it has been ordered however, it does take time for it to ship.
3 out of 5
by A verified traveler from Chapel Hill, NC

Good hotel in downtown Fairbanks.

Posted Jul 11, 2016
Pros: Indoor restaurant with breakfast provided. Cleaning/Housekeeping staff were very good.
Cons: Outside appearance needs a makeover.
Location: Hotel is located in downtown Fairbanks near the Visitor Center. Things to do and see in Fairbanks: Museum of the North, LARS, Botanical Garden, etc.
Was in downtown Fairbanks, AK for 2 days. Fairbanks is a small city but has plenty to see and do, at least in summer. The hotel was conveniently located near the Visitor's center (which is a must-visit.) The hotel outside appearance definitely needs a makeover, but the inside was good. Staff friendly and efficient.
Comment from Hotel Management
Jul 11, 2016 by Tony Operations Manager, Hotel Management
Thank you for providing a review of the property, we are glad you enjoyed your stay with us.
3 out of 5
by A verified traveler from LA CALIFORNIA

Good deal

Posted Jul 10, 2016
Couldn't get into the hotel we wanted so booked the regency, 2 of us and 2 other friends shared the rooms, 2 bedrooms, 2 bathrooms, a bit in need of a spruce up and the breakfast was dire - potatoes were cold and chewy, bacon had run out and no more was going to be cooked! A hotel on a budget, there's better hotels but it's a good price
Comment from Hotel Management
Jul 10, 2016 by Tony Operations Manager, Hotel Management
We are sorry to hear about the unfortunate experience you had for breakfast, you comments will be forwarded to the restaurant management team.
5 out of 5
by A verified traveler from 埼玉県

オーロラを見るなら絶対オススメのホテル

Posted Jul 9, 2016
オーロラ鑑賞で身内6人、5泊しました。 とても満足しています! 部屋は広くキレイで、シャワーの水量と温度設定が快適でよかったです。 また立地も空港からオーロラポイントの中間に位置しており、買い物や観光の移動にも無駄がなくて便利でした。また、機会があれば利用したいホテルです。
Comment from Hotel Management
Jul 13, 2016 by Tony Operations Manager, Hotel Management
おかげでこの経験についてのフィードバックを提供するために、私たちはスタッフと意見を共有します。
5 out of 5
by A verified traveler from Iowa

Convenient

Posted Jul 7, 2016
Location was good, reasonable pricing, comfortable accommodations and the staff very helpful. A pleasant stay.
Comment from Hotel Management
Jul 8, 2016 by Tony Operations Manager, Hotel Management
Thank your for providing a review of the property we are glad you enjoyed your stay with us.
5 out of 5
by A verified traveler from King NC

Posted Jul 4, 2016
Pros: Breakfast
Cons: nothing
Location: Denali bus tour was fun
Awesome room!! Very comfortable...breakfast was nice!!
Comment from Hotel Management
Jul 5, 2016 by Tony Operations Manager, Hotel Management
Thanks for providing a review of the property, we are glad you enjoyed your stay with us.
4 out of 5
by A verified traveler

Good rate

Posted Jun 22, 2016
Good rate for a Fairbanks Alaska hotel. Nice bar and restaurant.
Comment from Hotel Management
Jun 23, 2016 by Tony Operations Manager, Hotel Management
Thanks for providing a review of the property, we are glad you enjoyed your stay with us.
3 out of 5
by A verified traveler from CT

A bit away from town. Did have shuttle from airpor

Posted Jun 18, 2016
Tubby restaurant ok but breakfasts always the same. Little fruit. Singer terrible - karaoke. Desk staff very helpful. Laundry facilities available. West mark much nicer.
Comment from Hotel Management
Jun 20, 2016 by Tony Operations Manager, Hotel Management
Thanks for providing a review of the hotel.
4 out of 5
by A verified traveler from Jamestown, KY

I loved everything except we had no hot water

Posted Jun 17, 2016
Pros: Location and staff
Cons: HOT WATER
Location: Right on bus stop, close to downtown
Everyone was so helpful and nice. Good location, and the restaurant was EXCELLENT
Comment from Hotel Management
Jun 17, 2016 by Tony Operations Manager, Hotel Management
Thank you for providing a review of our property, we are glad you enjoyed your stay