Ratings based on 405 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairbanks Alaska

Close to everything

Posted Jan 14, 2018
My kids enjoyed the swimming pool it was a goid break for them this time of year.
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Nice Hotel in Downtown Fairbanks

Posted Jan 4, 2018
Cons: I would suggest putting a grab bar on the back shower wall for safety. It would be helpful to hold on to the bar when getting out of the shower/tub.
Location: Walkable to stores and restaurants.
Thoroughly enjoyed our stay. Very pleasant. staff was great. appreciated the shuttle form and to the airport.
Comment from Hotel Management
Jan 8, 2018 by Lisa, Hotel Management
Thank you for choosing SpringHill Suites by Marriott. I hope if you are ever in the Fairbanks area again that you allow us to provide you with another excellent stay. It is wonderful to hear the good comments about our team. Some of our rooms do have grab bars however yours did not. Thank you for the suggestion on the grab bars. Thank you again for choosing SpringHill Suites Fairbanks.
1 out of 5
by A verified traveler from LA

no worth to book again.

Posted Dec 29, 2017
I prepaid all hotel charges online through Expedia. I asked the front desk if there were any extra charges When I checked out, they answered me no, and also told me the receipt was blank. But, my credit card showed me they charged me extra $60 without any explain!! I don't wanna tell other problems( old facilities, racism staffs....), it was a terrible experience ever!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2017
Good shuttle bus, easy pick up from airport. AaaaaaaaaaaaaaA
Comment from Hotel Management
Dec 26, 2017 by Lisa, Hotel Management
I am pleased you had a nice experience at our SpringHill Suites in Fairbanks. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Our goal at SpringHill is for you to relax and rejuvenate; I hope we did that for you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean hotel

Posted Nov 21, 2017
Hotel is very nice & clean. The room has separate bedroom & living area.
Comment from Hotel Management
Dec 29, 2017 by Lisa, Hotel Management
Thank you for taking the time to comment on your experience at the SpringHill Suites Fairbanks. I am pleased you had a nice experience at our SpringHill Suites in Fairbanks. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Our goal at SpringHill is for you to relax and rejuvenate; I hope we did that for you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Good breakfast Comfy rooms Could not ask for much more.
Comment from Hotel Management
Dec 26, 2017 by Lisa, Hotel Management
I am pleased you had a nice experience at our SpringHill Suites in Fairbanks. I know having a good breakfast is a great way to start the morning. Everything we do is aimed at providing you with an excellent hotel experience. I hope if you are ever in the Fairbanks area again that you allow us to provide you with another excellent stay. Best Wishes,
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Great breakfast, big rooms, in the downtown

Posted Nov 19, 2017
Personnel is super nice and accommodating. Breakfast was good, it had bagels, coffee, juice, oatmeal and other types of cereals, muffins, buiscuits, yogurt, toppings, fruits, etc. Rooms are big and comfortable. Beds are very comfortable too. They provided my husband with tooth paste and a tooth brush given that he forgot it at home. My only complain would be that the restaurant doesn’t open until 4:30 pm, but I am not sure if they were open earlier today because we were out of town at noon. It would be nice to have a menu and the hours of operation in the room. I recommend this hotel to couples and families, because rooms are spacious.
3 out of 5
by A verified traveler

Just ok hotel.

Posted Nov 10, 2017
It's a decent hotel. I was able to find another hotel room for less and it was more pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler from fairbanks

Nice

Posted Oct 29, 2017
Everything great except the downtown parking authority- they are why I don't stay here as often-would recommend hotel but with a warning about the parking authority
5 out of 5
by MARK

GREAT FOOD

Posted Oct 12, 2017 on Hotels
Very comfortable with good breakfast included. Good size room and easy free parking. Outstanding Restaurant and Bar on site.