Ratings based on 347 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from California

Right in the heart of downtown Fairbanks

Posted Dec 2, 2016
Pros: Staff & location
Cons: Shelf space in bedroom & bathroom
Location: Museums, a mini mall, restaurants
Location:Close to a lot of shops and restaurants, which was very convenient when temperatures hit 20 below and walking for more than 3 blocks was a chore. Also within walking distance are museums and gift shops. Breakfast: was free, which was a plus. Breakfast items are also a notch above the continental spreads in other nearby hotels. There is usually a second substantial protein dish available for breakfast every morning. Staff: friendly, courteous, professional Other perks: free airport shuttle and pickup, wifi decent Cons: while the hotel room was clean and equipped with reasonably modern amenities, the bathroom could use a little upgrade. The bathroom wallpaper was tearing off in some parts, and the sink barely had enough space for personal items. There wasn't much in way of storage in the bathroom. The towel hooks were also not designed to hold towels properly.
4 out of 5
by A verified traveler from US

Family friendly hotel with nice breakfast.

Posted Nov 28, 2016
Pros: Location, large rooms, breakfast, spa and workout room.
Cons: Only 1 elevator was functioning, so we used the stairs often.
Location: Downtown Fairbanks, central to restaurants, shops, close to North Pole.
Came to Alaska for Thanksgiving holiday to visit my daughter who attends UAF. Good location to see the sites of Fairbanks. We enjoyed the breakfast. We used the spa and workout room during our stay also.
4 out of 5
by A verified traveler from Fairbanks

Down town

Posted Nov 28, 2016
Room was nice and comfortable. We had a room attached to my son and his family, very convenient.
4 out of 5
by A verified traveler from US

Posted Oct 21, 2016
The room was place next to the broiler or something but otherwise great views of the river, and great service
4 out of 5
by A verified traveler from fremont ca

Posted Sep 21, 2016
Pros: LocationHotels and museums
Location: Restaurants and museums
A very convenient location and a nice hotel to stay
4 out of 5
by A verified traveler

Posted Sep 8, 2016 on Hotels
Front desk will call u when there is Aurora, and it works!
4 out of 5
by A verified traveler

suite stay

Posted Sep 6, 2016
This was a perfect location, close enough to walk to many things. We enjoyed the variety and choices for the breakfasts, the pool and spa, and size of our room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
5 out of 5
by Joseph from Oregon

Posted Aug 19, 2016 on Hotels
Hotel was great, clean and in a good area of town for my family to walk around while I was visiting customers in the area and had our car.
1 out of 5
by A verified traveler from anchorage


Posted Aug 6, 2016
Pros: nothing.
Cons: customer service and better hpuse keeping
Location: its Fairbanks there is a lot to do
we found 2 used needles under the bed my son was sleeping in as we were about to check out, we toldthe front desk and told them we would like the manager, they sent down 4 house keepers down and they acted like it was our fault and I asked where the manager is, they finally said she comes in at noon, we waited 40 mins for her to show up and she came in 10 mins late and proceeded to act like it was our fault as well, customer service is horrible and all she had to offer was Marriott rewards points!