Ratings based on 55 Verified Reviews

2.6 out of 5
44% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from US

Worst hotel in fairbanks

Posted Nov 29, 2016
Hotel needs work, dont let them put you on the first floor
2 out of 5
by A verified traveler from US

not what it was pictured to be

Posted Oct 17, 2016
lucky if house keeping came and cleaned and changed bed 4-6 time the whole two weeks i was there
1 out of 5
by A verified traveler from Juneau, AK

Never Again!!

Posted Sep 24, 2016
Pros: Location
Cons: Property maintenance including the heating system.
Stayed September 13 to 18, 2016. No heat in the room! An electric heater was provided but it quit working, outside air temperature was below 40 degrees on three of the five nights. Overall lack of property maintenance was very evident. Hallway carpet torn and stained, parking area is littered and there was grass growing in the rain gutters. Some of the washcloths and towels were a dirty gray color. With the exception of the woman on the morning shift the male staff were very curt and seemed disinterested. The woman was pleasant and seemed concerned but could not correct the problems.
1 out of 5
by A verified traveler from Ca

Is this place a joke?

Posted Sep 19, 2016
Pros: Nothing.
Cons: Get the wrecking ball you couldn't clean this place up.
Total dump. Smelled like a dog kennel. Don't stay here unless you got your shots.
1 out of 5
by A verified traveler

Dirty

Posted Sep 15, 2016
Room was dirty TV didn't work man at front desk said he knew nothing
1 out of 5
by A verified traveler

Don't stay there

Posted Sep 13, 2016
Cons: many, make it clean, less smelly, when asking to switch room, don't use "sold out" as accuse
Dirty overall, strong smell of the room. It's also half basement. the towel is yellowish, looks dirty
2 out of 5
by A verified traveler from nevada

This hotel needs some up keep.

Posted Sep 11, 2016
This hotel could use some cleaning, paint, carpet, and house keeping staff that takes the time to clean the room better.
1 out of 5
by A verified traveler

Brad we had discussed

Posted Sep 9, 2016
The lobby and hallways are filthy.the front desk person was clueless.
2 out of 5
by A verified traveler

Hi

Posted Aug 25, 2016
Pros: Very little.
Cons: Carpets need to be replaced - large stains. Needs lots of repairs. No elevator. Needs to be freshened.
Location: Museums were very good. The Discovery boat ride was a good experience.
Not a good experience. The greeting hostess was very nice and very helpful. The checkout person needs some help with relational skills. A simple "Good Morning" would have helped.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wasilla,AK

nice place

Posted Aug 24, 2016
Pros: free breakfast, nice clean room and facilities
I was in a very nice hotel near to the Senior Games area, which made getting to the Games and the golf course easy. The breakfasts were good and I slept very well.