Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
59% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Filthy

Posted Aug 21, 2016
Rude service, filthy motel. Breakfast was good. I would never stay again.
1 out of 5
by A verified traveler from Anchorage, AK

Double charged for room.

Posted Aug 19, 2016
They charged card used for making reservation and upon arrival I presented another card to get points and charged that card as well. I cancelled the card used to make reservations. Aloof non caring staff. Room was dirty , bathroom terrible wife went and purchased cleaning supplies and cleaned before use.
1 out of 5
by A verified traveler

Posted Aug 18, 2016
Pros: Improve your hotel clerks
Will never stay here again!! I purchased a room through Expedia the date was wrong I cancelled the room through the hotel and Expedia and I still got billed that's pretty messed up and I called and cancelled with both agencies and still got money taken out of my bank SHAMEFUL!!!
2 out of 5
by A verified traveler from Orange, CA

I don't think I will stay here again

Posted Aug 16, 2016
Pros: The staff were friendly and I think they tried to help.
Cons: New sheets and towels. More pillows. Fix the underlying problems with things breaking. Update the sign indicating they are hiring house keepers.
Location: Pioneer Park is close by where they hold a salmon bake daily. There is also a movie theater right next door.
I've stayed at a lot of Super 8s. I realize that a Super 8 is far from a luxury stay. But this one fell below basic standard. The sheets and towels are very old and stained. The motel lost hot water and while this was happening the manager left the premises. There was no explanation and it was not fixed in time to avoid a cold shower. This ultimately got fixed, but then a "line" broke (which line was never made clear) causing a horrible paint thinner-like odor to permeate the place. It made me question the safety of staying there. Again there was no real explanation. The ice machine broke. The sign saying they were hiring house keepers was missing letters and looks unprofessional.
2 out of 5
by A verified traveler

think twice about staying here

Posted Aug 10, 2016
Pros: I loved that the ice machine worked. it was GREAT...this is the best part of staying here.
Cons: As stated above - the complete hotel needs to be upgraded...
Location: Alaska Salmon Bake across the street...
I will not stay here again. 1st, they put me downstairs, the room stunk - complained and they put me on the 2nd floor which was better. The hotel itself (like the room) is old and dingy...the furniture looks like what the Marriott threw out about 10 years ago - it is old, stained; down right nasty - the sheets are not white, they are a used yellow color - the sheets have brown spots and are very worn; I was there 5 days and they never changed the sheets or pillow cases; the towels are brown and very, very well used; the hem on the towels are frayed - they would make nice scrub cloths. The Kleenex and toilet tissue have to be the cheapest you can buy; super hard on your nose and "bum". the complete hotel needs to be upgraded...no microwave in room; no refrigerator in room; also - there are only two electrical outlets to plug in your phone and Kindle.
2 out of 5
by A verified traveler

Disappointing and embarrassing

Posted Jul 28, 2016
Dirty, stained carpets, sagging drapes and lights in room that did not work. I had a friend stay here and was embarrassed by the appalling conditions. It was a plus to have a washing machine there and transportation to the airport. However the rooms were depressing.
2 out of 5
by A verified traveler

Posted Jul 27, 2016
This is the second time in two months I stayed at the Super 8..and the last. When I checked in I asked the desk clerk if it was policy to not clean the rooms as last month during my three night stay the beds were never made..nor room cleaned. He laughed and said..Well this is Super 8..I like to stay at the Hyatt! .Although I had reserved the room for three nights..they only had me in for one..and I was locked out after one night..and the desk clerk had to call Expedia to verify. The beds were made this time..but the place was dirty and in a sad state of disrepair. No Continental breakfast as advertised....
4 out of 5
by A verified traveler from Ferry, Alaska

Easy access

Posted Jul 17, 2016
Pros: Location: Denny's is on one side and the movie theater is just down the road within walking distance.
Cons: STOP BURNING INCENSE!!! People with breathing issues shouldn't have to exposed to it. Set off my asthma big time...
Location: Easy access to major roadway.
The woman who manned the desk was absolutely awesome. She understood my medical situation and helped out. This is normal for this Motel and that is why I stay there when I have my overnight visits to town. But the new manger needs to stop burning incense as it affects clients clean air. If I encounter this again I will have to look for new lodgings and I will tell my friends not to stay there due to this one issue.
2 out of 5
by A verified traveler from mc

Room smelled, carpet very dirty, air conditioners

Posted Jul 17, 2016
Dirty carpet, room smelled, air conditioning moldy
2 out of 5
by A verified traveler from Salt Lake City

My stay at Fairbanks, AK

Posted Jul 14, 2016
Pros: I don't have anything to say that I liked.
Cons: Maids need to do their work properly at this place.
Location: Location of hotel is good.
I was at this hotel for a day. The hotel staff is okay, can't complain about them. Hotel cleanliness is not that great. As soon as you walk out of the room you see a quite dirty carpet which I felt has not been vaccumed for months. Room carpet was also dirty and looks maids don't vaccum it. Even if room has a fridge, microwave, coffee maker but if you don't feel the room clean then you won't like it. If nothing is available in Fairbanks then you can try out this hotel although I don't recommend it as first choice.