Ratings based on 1,174 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Tampa Florida

Posted Sep 16, 2017
Very comfortable hotel. Nice bar and restaurant.would stay here again and recommend to clients.
5 out of 5
for Everyone
by A verified traveler from El Cajon, CA, USA

Comfortable, spacy, clean...

Posted Aug 30, 2017
Pros: Newness, space, access to room service...
Cons: Menu for room service and the dining facility could stand some expansion...
Location: Hotel is located near 10th Ave, so most of the city attractions (such as they are) are located closer to 1st Ave, but the walk is relatively short...
We finished up an Alaska cruise/land tour and were very pleased to find such nice accommodations at the end of the road...we had one of the King Suites in the north tower, so it was larger than standard in that tower...they also have a south tower which may be older and not as pleasing - don't know but I can suggest asking for the north tower and you should be happy...
4 out of 5
by A verified traveler from Alberta, Canada

Extending the cruise

Posted Aug 25, 2017
The hotel is owned by Holland America Cruises and we stayed an extra night at the end of the land section of our cruise.. We stayed in a standard 2-Queen bed room that was quite standard. The restaurant serves breakfast only until 10:00 am which we found early especially since it isn't complementary. I think this hotel is too expensive for the service offered.
4 out of 5
by guy

Late to the party but happy just the same.

Posted Aug 22, 2017 on Hotels
We got there late in the evening and missed out on the deliçious smelling restaurant. This locatoun is used by the big tour companies to house their guest so you know that everything and everyone at the hotel catered to tourist that expect first rate all the way.
5 out of 5
by Lisa

This traveler left a rating score only Posted Aug 8, 2017 on Hotels
5 out of 5
by Steven

It was a great place to stay… Don't eat there

Posted Aug 7, 2017 on Hotels
It was a great place to stay… Didn't care for the food at the hotel
5 out of 5
by Kisha

This traveler left a rating score only Posted Jul 29, 2017 on Hotels
4 out of 5
for Everyone
by A verified traveler

Nice hotel, downtown, not far from the freeway

Posted Jul 27, 2017
Pros: Nice rooms, good tv
Location: At the time of our stay, there was construction going on in the surrounding streets. This made it difficult at first to find our way to the hotel.
comfortable rooms, large hotel, lots of amenities, two restaurants in the hotel for convenience
5 out of 5
for Everyone
by A verified traveler from Michigan

Close to activities

Posted Jul 24, 2017
Although there was a lot of construction (in the city) it was easy to navigate around. The beds, pillows were very comfortable and loved the black out curtains as we traveled from Michigan for the first time and forgot about the extended daylight. We stayed in the tower but I used the fitness room in the main building...seemed to be even nicer. If we have the opportunity to revisit we would definitely stay here.
3 out of 5
by Roger

July trip

Posted Jul 19, 2017 on Hotels
Disappointed that it took two days before they straightened the room and emptied the trash.