Ratings based on 170 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Nice hotel across from the mall

Posted Aug 17, 2017
Lovely hotel with polite and responsive staff. Sue
Comment from Hotel Management
Aug 31, 2017 by Rhonda, Hotel Management
We are so happy you enjoyed your stay at our Courtyard! We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Visit to a museum.

Posted Jul 9, 2017
Pros: Cleanliness and comfort. Was quiet.
Cons: I would rather see a breakfast buffet. Wasn't able to get coffee to bring up to our room. Would of liked to have done that.
Location: We were near the museum and easy access to the interstate. We also had nice restaurants nearby, a grocery store and shopping. Perfect!
We decided to go see the Wright-Patterson museum before we left home and made reservations with this hotel. We were very pleased with the whole experience. Very clean and cozy room. Large bathroom and overall comfort was top rated. We will go back if we get back to Ohio.
Comment from Hotel Management
Aug 25, 2017 by Rhonda, Hotel Management
Thanks so much, we will look forward to your next visit with us. We'll be sure to get the coffee to your room next time!
5 out of 5
by A verified traveler

Posted Jun 20, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017 by Carroll, Hotel Management
Thank you for staying with us! We work to make our guest's stay enjoyable and are happy we met your expectations!
4 out of 5
by Reba

Posted Jun 10, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017 by Carroll, Hotel Management
Thanks for staying with us!
5 out of 5
by Robert

Posted Jun 10, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017 by Carroll, Hotel Management
We are so happy you enjoyed your stay, we'll look forward to your next visit to the area!
5 out of 5
by EXPEDIARELOCATION

Posted May 21, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017 by Carroll, Hotel Management
We are glad you enjoyed your stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Front desk night staff (male) not helpful

Posted May 10, 2017 on CheapTickets
Pros: The woman who checked me in was friendly.
Cons: Better customer care.
Location: Mall
I called the front desk around 10pm to tell them my screen door didn't lock and I was told there was nothing they could do because the maintenance person left and they didn't want to bother them at home. He said he'd leave a note and they'd check it in the morning. I was only there for the one night.
Comment from Hotel Management
Jun 29, 2017 by CY Mgr, Hotel Management
We apologize we didn't have the screen door ready for your arrival. Thank you for the information and we will be sure to follow up. We always work to be sure we are perfect for every room and want to be sure our guests are taken care of. We do hope you enjoyed the rest of your stay!
4 out of 5
by Terri

I'd go back

Posted Apr 29, 2017 on Hotels
Overall it was very nice. The pool and the hot tub were down so that was disappointing, but they gave us a free breakfast. The "restaurant, bar/lounge", VERY tiny. Not at all what I expected. The on site washer and dryer were so tiny, I had to do 3 loads, which would have been one in a more modern washer. The room was nice, the staff was nice, and it was clean!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 26, 2017 on Hotels
3 out of 5
by A verified traveler

Average experience while expecting better..

Posted Apr 20, 2017 on Hotels
I was put into a handicapped room on the first floor. The shower was functional. The problem was the sound insulation from the above room. It was excessively loud with what seemed like simple foot traffic. Staff were polite and professional. The food was good and the facility was clean. I used the workout facility and the Jacuzzi. Both were clean and functional.