Ratings based on 121 Verified Reviews

3.3 out of 5
65% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Clean, convenient, good price.

Posted Apr 13, 2018
Extended Stay America was clean, confortable, conveniently located and reasonably priced.
Comment from Hotel Management
Apr 13, 2018 by Hotel Management, Hotel Management
We appreciate you choosing to stay at Extended Stay America. It's great to know you had an enjoyable stay and that you found us to be a good value. Thank you for your wonderful comments about our comfortable hotel, and we hope to see you again soon. Sincerely, Hotel Management
3 out of 5
by A verified traveler from Saginaw, Michigan

Comfortable, quiet, yet close to lots of shopping.

Posted Apr 1, 2018
Pros: Friendly staff.
Cons: Had to ask for hair dryer. Had kitchenette but no silverware, dishes-I guess we had to ask for it at the desk, but like to have known in advance.
Location: Lots of shopping and restaurants, near Wright State Univ for sports.
Nice place for just an overnight, quiet, close to lots of shopping and Wright State University and Dayton proper.
Comment from Hotel Management
Apr 2, 2018 by Hotel Management, Hotel Management
Thank you for choosing us for your overnights stay. We are delighted to read you liked our convenient location and affordable rates. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Jersey City, NJ

Posted Mar 30, 2018
Cons: I think they need to add lottion, shampoo etc..
the experience was great. It was great for me to get around when i need it.
Comment from Hotel Management
Mar 31, 2018 by Hotel Management , Hotel Management
Len, thank you for your review and letting us know your stay at Extended Stay America was pleasant. Thanks again for being our guest, and we hope you will allow us to be of your service again in the future. Sincerely, Hotel Management
5 out of 5
by A verified traveler

Posted Jan 22, 2018 on Hotels
Comment from Hotel Management
Jan 24, 2018 by Hotel Management, Hotel Management
Richard, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

I participated at the AF Marathon and enjoyed very

Posted Jan 10, 2018
Location: Close to all places for the Marathon
I will go again this Sept 2018. I was fun to go for 7th times in a row to this AF Marathon
Comment from Hotel Management
Jan 10, 2018 by Hotel Management , Hotel Management
Thanks for the awesome feedback. We are thrilled to know our location was perfect for your needs and that you were satisfied with all that we have to offer. It was a pleasure hosting you, and we look forward to serving you again in September. Sincerely, Hotel Management
3 out of 5
by Michael

Posted Dec 31, 2017 on Hotels
The vending machine ate my dollar.
Comment from Hotel Management
Jan 1, 2018 by Manager, Hotel Management
Michael, we appreciate you choosing our hotel and for providing your review. It was good seeing you were satisfied with our offerings, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. We hope you’ll consider giving us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
5 out of 5
by Ann

2 nights

Posted Dec 24, 2017 on Hotels
Clean, comfortable, friendly service for two nights pre-holiday. VEDRY AFFORDABLE w/ my Hotels.com discount.
Comment from Hotel Management
Dec 28, 2017 by Manager, Hotel Management
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed the comfort of your room and that you were impressed with all the aspects of our hotel. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to our kids and university

Posted Dec 12, 2017
Pros: low cost, clean, in good shape, good staff.
Cons: opening up the free internet throttle a little bit more.
Enjoyed the place generally for low cost but clientelle was more of professional and university as opposed to construction personnel... so it was less worn out as I had usually found with Extended Stay America facilities.
Comment from Hotel Management
Dec 13, 2017 by Hotel Management , Hotel Management
Thank you for making Extended Stay America a part of your travel plans. We are delighted to read you were impressed with our facilities and that our location was perfect for your needs. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
2 out of 5
by A verified traveler

Posted Nov 12, 2017
When I arrived my room had not been prepared and it was 9 P.M. The elevator was down for normal maintanence but never was in operation while I was there. Breakfast bar was pitiful
Comment from Hotel Management
Nov 14, 2017 by Hotel Management, Hotel Management
We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Sincerely, Hotel Management
5 out of 5
by A verified traveler

Posted Nov 6, 2017 on Hotels
Comment from Hotel Management
Nov 8, 2017 by Manager, Hotel Management
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management