Ratings based on 510 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Georgia

Mixed Feelings

Posted Apr 29, 2017
The staff was very nice, but the hotel was run down, but will start renovating soon. We had a person next to us that played loud bass music until around 3 a.m. The people at the desk said they didn't hear any noise! Between the hard bed, noise from the interstAte, unbelievable traffic, and loud music until three a.m., we won't go back. The breakfast was nice.
Comment from Hotel Management
May 2, 2017 by April, Hotel Management
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the disturbances you reported. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff was again very cordial and kind as well.

Posted Apr 26, 2017
Pros: location roight of I-85
Short stay but very nice clean rooms ....easy check in and cordial staff
Comment from Hotel Management
Apr 27, 2017 by April Pritchett, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Friendly staff, good breakfast, ok facilities

Posted Apr 22, 2017
Location: Plenty of fast food nearby. There is also a Cracker Barrel and a good Mexican restaurant for food.
I thought the room was pricey for its location, but the hotel is reasonably close to the Atlanta airport and, unlike local airport hotels, the breakfast was included and parking was free. The front desk staff seemed to genuinely care that customers were happy (they kept asking) which is a good thing. Overall, I was happy with everything, but think it is time to think about some upgrades/repairs. The breakfast was good with the only negative is that the one waffle maker was in high demand with a long wait.
Comment from Hotel Management
Apr 23, 2017 by April Pritchett, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next visit.
3 out of 5
by A verified traveler

Very nice staff but horrible breakfast.

Posted Feb 27, 2017
I wouldn't revisit this hotel simply due to the breakfast being less than good compared to other hotels near by.
Comment from Hotel Management
Mar 10, 2017 by Charnessa R., Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
4 out of 5
by Krista

Posted Feb 24, 2017 on Hotels
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
3 out of 5
by A verified traveler

Posted Feb 23, 2017 on Hotels
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
by Asia

Posted Feb 22, 2017 on Hotels
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
by A verified traveler

Posted Feb 20, 2017 on Hotels
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
2 out of 5
by Daniel

Posted Feb 19, 2017 on Hotels
They have the worst beds I've ever slept in.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Nice hotel with a great breakfast.

Posted Feb 18, 2017
The hotel is nice with a home feel to it.The heated indoor pool was a plus.They offered way more than your average continental breakfast. A waffle maker which made huge waffles,fluffy eggs,sausage, and biscuits with gravy just for starters.
Comment from Hotel Management
Feb 21, 2017 by Charnessa, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay as well as heated pool and our hot breakfast. We look forward to your next stay.