I normally love Country Inn and Suites
Posted Aug 1, 2016
I love country inn and suites, but this location definitely was disappointing. The key swipe on the door took multiple try's to get to work, the room smelled like the guests before us were smokers, it was not the typical country inn and suites clean. Dingy room. The lobby and breakfast room were about the same. Not neat and clean, just dingy.
The front desk staff was not very welcoming and was pre-occupied with some conversation with the manager (I think that's who it was) when we were checking in.
The location worked for us since we were running a race in west ga, but I will definitely be looking for somewhere else to stay next time. This location let me down.
Comment from Hotel Management
Aug 8, 2016 by Charnessa R., Hotel Management
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.