Ratings based on 399 Verified Reviews

3.1 out of 5
58% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
I stayed for one night and left the next day. Everything was great.
Comment from Hotel Management
Jan 9, 2018 by Hotel Management, Hotel Management
Thank for choosing Extended Stay America for your stay. We are glad to know your stay with us was a comfortable one. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
It was great for a one night stay. Had a little issue with the room door when I first checked in, but other than that everything was okay.
Comment from Hotel Management
Jan 9, 2018 by Hotel Management, Hotel Management
Thank you for being our guest at Extended Stay America. We are pleased you were satisfied with us was enjoyable. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler from Frederick MD

Okay for a one night stay

Posted Dec 6, 2017
There were no trashcans and there was trash left on the bathroom counter. Beds were okay and there was no noise. Stayed for one night as I was having surgery the next morning at Fairfax Hospital. Might stay there again
Comment from Hotel Management
Dec 8, 2017 by Hotel Management , Hotel Management
Chris, thanks for being our guest. Wee are glad you had an overall pleasant visit and liked the comforts of our beds. Having said that, we are sorry for shortcomings with the servicing of your room. Your feedback is being shared with our housekeeping team. Thank you again for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Pros: Cleanliness
Cons: Update the kitchenettes
Appreciated the cleanliness of the room! Kitchenette could use an update but overall a nice stay.
Comment from Hotel Management
Nov 24, 2017 by Hotel Management, Hotel Management
Thank you for your review of Extended Stay America. We are glad to read you had a nice time with us and that you liked your spotless room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel located conveniently to inova Fairfax

Posted Nov 5, 2017
Convenient to the Unocal Fairfax hospital and commercial center
Comment from Hotel Management
Nov 6, 2017 by Hotel Management, Hotel Management
Thank you for taking the time to share your feedback. We are pleased to know our location was ideal for your needs and that you had a good stay with us. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
5 out of 5
by Syed

Good hotel will stay again

Posted Oct 16, 2017 on Hotels
Good nice clean hotel close to the beltway and other interesting places
Comment from Hotel Management
Oct 18, 2017 by Manager, Hotel Management
Syed, thank you for your great feedback about Extended Stay America. We are glad to know you liked our well-kept property and that the convenient location. We look forward to welcoming you again whenever you are back in this area. Sincerely, Hotel Management
5 out of 5
by Marlena

Awesome

Posted Oct 16, 2017 on Hotels
I had a great stay.
Comment from Hotel Management
Oct 18, 2017 by Manager, Hotel Management
Marlena, thank you for your fabulous review and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
2 out of 5
by A verified traveler from vienna, va

Nice hotel vety uncomfortable bed

Posted Oct 16, 2017
I got this room only to get some sleep. First the room smelled like cigarettes. Then the manager called me 2 times to make sure I was ok WAKING ME UP! The bed was so uncomfortable. I have never woke up with worse back pain even if I slept on a couch! Not only that but there was a cricket in the room. Got no sleep at all which is the sole reason I got the room.
Comment from Hotel Management
Oct 18, 2017 by Hotel Management , Hotel Management
Paola, we sincerely apologize for the problems you encountered with the comfort of the bed and regret the inconvenience caused due to odor. We have shared your comments with our engineering department and we are looking into the issue so that we can correct it. Please consider giving us one more chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management
5 out of 5
by Peter C

Great stay

Posted Oct 15, 2017 on Hotels
Very comfortable friendly staff
Comment from Hotel Management
Oct 16, 2017 by Manager, Hotel Management
Peter, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America and appreciate your kind comments regarding your comfortable suite and the service you received by our staff. We look forward to welcoming you back soon when in the area. Sincerely, Hotel Management
2 out of 5
by ROBERT

Posted Oct 13, 2017 on Hotels
Comment from Hotel Management
Oct 15, 2017 by Manager, Hotel Management
Robert, thank you for your rating. Our team strives to ensure an exceptional experience for all our guests, and we are so sorry we did not meet your expectations. We hope you will give us another opportunity to show you our hospitality and to prove we truly value your patronage. Sincerely, Hotel Management