Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Jessica from USA

Dated and overpriced

Posted Aug 1, 2016 on Hotels
This hotel struck me as old and in need to renovations. The carpets in the hallways and rooms were old and did not seem clean. The worst part was walking into the room and being overcome with a strong perfumed smell of air freshener that seemed to be coming from the AC unit. The smell was so strong that our clothes smelled of the air freshener after we left. I could only wonder what the air freshener was trying to mask. Also, the person staying in the room prior to us *kindly* set the alarm for 6 am. It would be nice if the hotel staff checked things like that, so guests are not woken up unnecessarily by cruel previous guests. I also did not like that the hotel was in the middle of a shopping mall. I will not stay here again.
5 out of 5
by A verified traveler from California

Fairfield Hilton Garden Inn

Posted Jul 18, 2016
Pros: The location is perfectly centered around a movie theatre, indoor car racing, shopping, and various resturants making it a fun place to stay!
Cons: nothing that I could see....
Location: Perfectly centered around a movie theatre, indoor car racing, shopping, various eateries, all within walking distance; a fun place for everyone!
My family and I stayed at the hotel for California State Board Licensing, and we will stay at the Inn again when we return to the area! We arrived after a very long commute, and were welcomed by warm and friendly staff with nice personalities. Our accommodations were clean, fresh smelling, and comfortable (we especially liked the "sleep number" beds!). We also took advantage of a relaxing swim before bed in the pool, which helped us unwind and refresh. The next morning, we enjoyed a delicious, freshly cooked breakfast of pancakes, omelettes, fresh fruit, and other choices from the buffet; the hostess that served us that morning was courteous, patient, happy and accommodating. I also liked the 12:00 pm checkout time!
2 out of 5
by A verified traveler

Bad service

Posted Jul 18, 2016 on Hotels
Bad service. Front desk was not welcoming when we checked in. Main door locked and hotel closed when we arrived at 2 am on Saturday night. They did not answer the phone either. Had to stay outside for a LONG time until they opened the door. Will never stay here again.
5 out of 5
by A verified traveler

Nice basic hotel with everything you need

Posted Jul 12, 2016
Location: Great location on and off the highway with a mall right there.
Wish they had queen instead of double beds. Otherwise, they were comfortable (important to me!!) and the room was clean and stocked with what we needed.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 12, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 6, 2016 on Hotels
4 out of 5
by Daniel

This traveler left a rating score only Posted Jul 4, 2016 on Hotels
5 out of 5
by John from ITASCA Illinois

Posted Jun 30, 2016 on Hotels
Nice clean quiet hotel
4 out of 5
by Jose from Él Cerrito

Posted Jun 25, 2016 on Hotels
Bien buena atención
3 out of 5
by A verified traveler from Portland

Quick stay overnight

Posted Jun 19, 2016
Staff was great. Our room wasn't ready when we got their late at night from driving from Oakland. I booked a 2 double bed room, for me and my daughter, but got one King. Room smelled like dirty socks.