Close to napa
Posted Jul 8, 2016
When arrived, the bed was not made or looked like someone slept on it. Staff was there to change it quickly after reporting ,however, that staff did not know how to make the bed and just layering the sheet,cover and mattress pad in wrong order
Comment from Hotel Management
Jul 22, 2016 by Nicholas Hagler, Hotel Management
Thank you for your feedback. I apologize for the inconvenience during your stay. We will ensure this doesn't happen to the best our of our ability. Thank you again for bringing this issue to our attention. The safety and security of our guests is always our top priority.