Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Reviews of Motel 6 Vallejo, CA – Napa Valley

2 out of 5
Motel 6 Vallejo, CA – Napa Valley
44 Admiral Callaghan Lane, Vallejo, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 98 out of 177 reviews" "
Rating 8 - Good. 45 out of 177 reviews" "
Rating 6 - Okay. 14 out of 177 reviews" "
Rating 4 - Poor. 8 out of 177 reviews" "
Rating 2 - Terrible. 12 out of 177 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sabrina, Tucson

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a motel six we were very pleasantly surprised. The recent rating that were good were right on target. A full fridge was awesome and the microwave and toaster and coffee pot were all a plus. The beds were good. I slept very well. The water was hot. I would stay again and recommend. They even had some nice muffins in the lobby for breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Room had a microwave and is next door to a grocery store.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 15, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was terrific
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 15, 2024
Hi Peter, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

10/10 Excellent

Christopher, Vallejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 8, 2024
Hi Christopher,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
There's a woman who helped us, she's Chilean, I don't remember her name, but she's a sweet person. Excellent service, and the place super clean.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 15, 2024
Hi Lucas, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Christopher, Vallejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on Apr 8, 2024
Hi Christopher,Thank you for the amazing review! Maz K.#Team6

10/10 Excellent

Alise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Alise,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Christopher, Vallejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Horace and Ester front desk. Are awesome people. So helpful and polite help me learn where everything is.
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on Apr 8, 2024
Hi Christopher,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

8/10 Good

Rafael

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 4, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 4, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Bryant

Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 18, 2024
Hi Bryant, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Alise

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on Mar 18, 2024
Hi Alise, Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaner used for the rooms was offensive and powerful. I could not stay, after one hour I asked for a change but received no relief so simply turned in the keys and left. I will never stay here again and never recommend to anyone to stay here
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi John,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Christopher, Vallejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome to stay there. The employees are wonderful. Very clean and updated rooms. All the amenities were all functioning properly.
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Christopher,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Alise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wanted to leave one last review because I really do feel bad about the previous review I left. I wish I could remove it but I don't know how. There was a misunderstanding and I overreacted being pregnant but it was worked out. The lady staff that works during the day helped me out and she was able to help me I really appreciate her for doing that also the manager Mr. H. I'm constantly losing my key and there always having to make me another. They are very polite anytime I need anything all the staff. It's been really hard and stressful waiting on my apartment to be done and then it got pushed out another month so we're still having to stay at a motel and I'm getting ready to have my baby in 5 days. But honestly I feel comfortable here now getting to know everyone including all the housekeeper's their like family to me and are very helpful if I need anything. I just want to say thank you to all the staff at Motel 6/ Studio 6. I appreciate you all.
Stayed 4 nights in Feb 2024
Response from Nancy Y. on Mar 5, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Aizac

Stayed 1 night in Feb 2024

10/10 Excellent

Christopher, Vallejo

Liked: Cleanliness, staff & service, property conditions & facilities
It was an awesome experience. Will be staying here again.
Stayed 12 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Christopher,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Alise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a confusion about me being able to stay. The office staff let us stay here which made it so much easier for me especially being 36 weeks pregnant. The manager Mr. H is very nice and professional which made it a nice stay here at motel 6/ studio 6 while I'm waiting for my apartment to be finished so we can move in. The maids are nice and they always make sure to clean my room.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Alise,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Alise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

2/10 Terrible

Alise

Disliked: Staff & service, amenities, property conditions & facilities
First of all if you don't want room service it doesn't matter they have to come in everyday and you can't be in the room when they come in yo clean. So basically you leave all your belongings unattended while they clean. Then I'm 36 weeks pregnant waiting on my apartment to be finished so Ive been here 29 days. They inform me that they cannot extend my stay but two of there workers said I could get the room in my significant others name after the 29 days but all the sudden the rude lady at the front desk in the morning said we couldn't do that. Now I know for a fact people are staying here doing that but the manager says I need to check out for a week before I can come back! I've never heard a week. While I've read that 29 day shuffle is illegal I most definitely will be contacting an attorney that specializes in this specific situation! Also I already booked and paid for the room in my boyfriend's name but they have to cancel and now I have to wait 7 business days for it to go back to my card! I don't have another 500$ to go get another motel and like I said I'm 36 weeks pregnant with a 9 year old. I'm super disgusted with this motel and will be taking legal action!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi AliseAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

Sassy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stalk is awesome
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Sassy, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Monica, Vallejo

Stayed 3 nights in Feb 2024

10/10 Excellent

Devin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled, the room was very clean. Some of the surrounding buildings need to be spruced up but the motel is one that I would visit again.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hey friend, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

6/10 Okay

Fill

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is not bad its the room service that doesn’t clean properly and report to the office which room is available or not because i had a room that was barely swept, and i found a ton of trash underneath the beds so that'll be the last for me and all ill say is that the room service lady that didn’t do her job properly is the one that speaks Spanish but barely any English she could not clean even if her life depended on it but other than that everything else is alright (except for the wifi, it doesnt have a stable and strong connection it always disconnects and reconnects every 5 min) Hope this makes the place better
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Fill,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Kamala

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness
Renovated very standard and clean.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 23, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I felt unsafe that the main door to the room where in the back, but then I noticed that it was gated so we felt at ease.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on Jan 16, 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

mark

Stayed 2 nights in Dec 2023

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Analynn

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

JAMES

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers are nice and the rooms are clean. And on the motel side you either geta porch or balcony but on the studio side you just get a nice room.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 20, 2023
Hi Michelle,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Francisco, Yerington

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for my travels. Staff was great and one of the best of the motel 6 I have stayed in
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Francisco,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Patricia

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Nice stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

imani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Staff was professional. Thank you Horace.
Stayed 5 nights in Nov 2023
Response from Brand Experience Team on Nov 30, 2023
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Poor

Michael

Traveled with pets
Liked: Cleanliness
Disliked: Amenities
Room was like an Echo Chamber, Mini Fridge didn’t work Given the Location, Room Darkening Curtains might be better to Block some of the Excessive Noise from Freeway Entrance
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 30, 2023
Hi Michael,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Patrick

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
room was nice but loud music outside and parties in the parking lot until 2am followed by drive by shootings are so much more fun.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Patrick,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and calm . Front desk was nice. Housekeeping comes every day and asks if you want room service and they will change out towels and take trash if needed.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi GiselleWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

raymundo s, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 13, 2023
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

HUANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Haven't stayed in a Motel 6 in many, many years, but this one was a pleasant surprise. The staff were so welcoming and helpful both at check in and at church out.The rooms are on the plain side, but modern and clean. The area is safe (from what we could tell), though there isn't a ton of stuff around other than a liquor store, a grocery store and a Hawaiian restaurant that wasn't open at the time of our visit. If you just need a place to stay and want something budget-friendly, give this place a try!
Stayed 1 night in Oct 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. It is next to grocery store. The hotel has the self-laundry with the price reasonable. Breakfast just has muffins and coffee.

8/10 Good

Wulf

Stayed 1 night in Oct 2023

10/10 Excellent

Corey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at a few different places in this area and this motel 6 will be our go to. The front office (owners?) we’re so welcoming, warm and friendly to us. Grounds and room very clean, plenty of space. Conveniently located right by the highway for a hop skip and jump to six flags.. 5 minutes drive. Grocery outlet is within walking distance for that last minute need for the kiddos. Didn’t get to use the pool but we took a peek, so wish we had the time to take a swim. We’ll be back!
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Heather

Traveled with family
Liked: Amenities
Pretty decent for a Motel 6. Nice modern updates and the fridge/freezer was awesome. Just more attention needed to cleanliness. Dirty hand towel left on the sink when we walked in, one of the bath towels had something “red” on it and the floors were really dirty. Our socks were black after walking around. There was a suspicious bug in bathroom, probably came in from the gap under the door. Still one of the better Motel 6 we have stayed at. Loved Grocery store right behind hotel and Jack in the Box and coffee across the street
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Heather,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
MOLD AND MILDEW HEALTH HAZARD
The hotel suffered from a flood or a fire and there is water still beneath the floor boards, and the smell of mildew is trapped inside the rooms! They don’t warn you just continue to rent those rooms out! The rooms that they are not renting they are FILLED WITH BLACK MOLD which are on the same row of rooms that are being rented!
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Traveler,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Sassy, Vallejo

Liked: Amenities, property conditions & facilities
Te staffing
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 24, 2023
Hi Sassy,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Biafra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. The rooms were clean, updated, and comfortable.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 24, 2023
Hi Christina,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6