Cockroaches...blood...shooting...DO NOT book here.
Posted Oct 11, 2016
I booked this room for a trip we took for my husband's birthday. The pictures of the place made it look nice...boy were those pictures misleading. When we first checked in we were already running late for where we had to be so it was just a quick shower and get ready and leave. There were no towels in the room so I had to go to the office for those. That night after we got back to the room is when I started to notice stuff. There was blood smeared on the bathroom door, there were numerous cockroaches, there were holes all over the room, the mirror in the bathroom looked like someone spit on it, the couch in the room was completely filthy, the smoke detector wasn't even plugged in, and to top it all off the night we stayed there, there was a party in another room that lead to a shooting. When I checked out I asked for the corporate info to complain and was told that they were individually owned but the manager would call me back. I left my info and as I was leaving another guest who had complained let me know that the owner was standing right next to the front desk agent I spoke to. I went back in to talk to the owner and he said he doesn't know anything about what goes on. I told him he's the owner how does he not know. Then he said he only knows how to take the money and look at reservations. I said so you know how to take my money but not anything else? I asked about a refund and was directed to call expedia. So now I'm trying to get my money back from them.