Ratings based on 852 Verified Reviews

3.8 out of 5
73% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Fairfield Hotel

Posted Jul 13, 2017
Had a 2 queen room and it was clean and spacious. The hotel looked new and check in/check out was really easy. This place is close to a lot of food places too
Comment from Hotel Management
Jul 16, 2017 by SAM A, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
by A verified traveler

Posted Jul 3, 2017
Pros: Nothing.
Cons: New front desk staff
Location: Excellent
Would not stay again. First off the breakfast advertised is not that. During breakfast I went to ask the front desk for créame and the man was in his office intensely picking his nose. Disgusting! I threw out my breakfast and ate at Starbucks for my two day stay. The bed pillows are rocks extremely uncomfortable. Also they entire hotel was filled with dogs.
Comment from Hotel Management
Jul 6, 2017 by SAM A, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Battle Ground, WA

Nice hotel, updated recently

Posted Jun 23, 2017
This hotel had to have been updated recently. Very well done, trendy, clean design and very nice rooms, I will stay here again for sure.
Comment from Hotel Management
Jun 25, 2017 by SAM A, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
Clean. Construction going on right next door atthis time.
Comment from Hotel Management
Jun 6, 2017 by SAM A, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Nice hotel

Posted Jun 2, 2017
Nice hotel. Easy access to highways, very convenient.
Comment from Hotel Management
Jun 5, 2017 by SAM A, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Families
by A verified traveler

La Quinta finally gets it RIGHT!

Posted May 24, 2017
Pros: Clean, clean, clean, decent location, well appointed.
Cons: Desk staff looked bored with their jobs, inattentive. Housecleaning was friendly.
Location: good location.
I have been continually let down by La Quinta, even walked out of their place in Nashville! But I'm glad I gave them another chance in Napa/Fairfield, CA. What a difference! They were easily the nicest stay we had during that week. The really turned it around. All La Quinta's should mimic the Napa/Fairfield operation.
Comment from Hotel Management
May 26, 2017 by SAM A, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
1 out of 5
by A verified traveler from sacramento

Dirty room, filthy coffee pot, and breakfast cold.

Posted May 10, 2017
Never again, it was filthy. Breakfast was cold 5 minutes after it was put out. .
Comment from Hotel Management
May 13, 2017 by SAM A, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Close to Napa

Posted Apr 29, 2017
Good location, room was ok, reasonably priced. Spa was terrible, flithy . Could not use. Breakfast was included, bad eggs, good waffles
Comment from Hotel Management
May 1, 2017 by sam, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

Posted Apr 19, 2017 on Hotels
This location needs new mattresses.
Comment from Hotel Management
Apr 22, 2017
Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
by A verified traveler from Fairfield

Rude Hotel Manager

Posted Apr 19, 2017 on Orbitz
The Hotel itself is great. Very clean, nice rooms, comfortable Beds and a nice breakfast. As far as the Hotel manager goes... total thumbs down. His name is Sam and he is one of the most disrespectful individuals I have ever come in contact with and should not have a job working at any Hotel, let alone the general Manager of this nice Hotel.
Comment from Hotel Management
Apr 21, 2017 by sam, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.