Lobby

Reviews of Quality Inn near Six Flags Discovery Kingdom - Napa Valley

2.5 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 288 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 173 out of 1000 reviews" "
Rating 4 - Poor. 111 out of 1000 reviews" "
Rating 2 - Terrible. 126 out of 1000 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cassidy

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
It was one of the most terrible experiences I’ve ever had. They asked for $200 security deposit after the room is already paid for which is very odd. The room was filthy. There was dirt all over our bathtub in bathroom. The service was awful. The woman that worked. The front desk was extremely rude. There was a hotel party in the hallway that was so loud from 2 AM to 4:30 AM. We called and asked the front desk to help us with the noise and maybe come down not one person helped us. I called the cops. We were so uncomfortable in our room all night and sleep. we were there for a swim competition with our girls so we had to compete the next day however we didn’t get any sleep from all the noise from the party and going on in the hallways. Inconvenient because it’s right across the street from And amusement park gets Lots of business, but no one should go here. I will never ever go there or step foot in that place. That’s a horrible. My experience was I was Expedia. I would help this hotel servicing.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda, Dayton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Staff was kind and amazing. Pool was great set up and the continental breakfast was great! The rooms were very clean.
Stayed 1 night in Apr 2024

8/10 Good

David

All good
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice place to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Ana phelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 5 nights in Jan 2024

2/10 Terrible

Joanna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awful. Loud, rooms were not noise proof, shower curtain torn. Smell musty and felt unclean.
Stayed 1 night in Apr 2024

8/10 Good

Sierra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and stay! Front desk lady was very nice and helpful. Rooms are cleaned! The hallways are a little crusty looking but that’s not a big deal, not like we’re staying in the hall. But overall a great stay and will be staying here again for our next trip!

6/10 Okay

Andrew W

Breakfast was limited
Stayed 1 night in Mar 2024

2/10 Terrible

Claudia

Stayed 2 nights in Mar 2024

4/10 Poor

Cathy

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Our first room given was nice. BUT the floor was LEAKING WATER! Some of our stuff on the ground got wet. They gave us whatever room was left. They call it an upgrade from a single bed to a double bed but I guess I should be grateful.
Stayed 1 night in Mar 2024

8/10 Good

Leroy

Stayed 7 nights in Mar 2024

6/10 Okay

kelly

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Tonya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Smelled bad … breakfast horrible
Stayed 3 nights in Mar 2024

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious, my daughter loved making her own waffles. They are very clean and quiet. Friendly service too.
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene, ALBUQUERQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was very helpful in updating my reser
Stayed 1 night in Feb 2024

8/10 Good

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged twice for a deposit, when I asked employee at front desk they didn’t know so I didn’t have a proper answer a day later saw on my bank statement that I was charged not 2 but 3 times. Area is very unsafe due to a robbery. Not recommend this place at all..
Stayed 1 night in Feb 2024

6/10 Okay

Nancy, Chico

It was fine for one night!
Stayed 1 night in Feb 2024

2/10 Terrible

Woo Won

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean the room, Heater won’t working in the cold night and not allowed to change the room.
Stayed 3 nights in Feb 2024

10/10 Excellent

martha

Liked: Staff & service, property conditions & facilities
Great customer service checked in at 9pm, and he was patient and fast checking me in.
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Stayed 1 night in Feb 2024

8/10 Good

Lance

Stayed 1 night in Feb 2024

8/10 Good

Thomas

Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Stayed 1 night in Jan 2024

4/10 Poor

Witlet

Business traveler
Disliked: Cleanliness, amenities
You must pay a 200 dollar deposit for checking in even for 1 night. Not recommended.
Stayed 1 night in Jan 2024

10/10 Excellent

Kiensang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2024

6/10 Okay

Angela

Traveled with family
Stayed 3 nights in Jan 2024

10/10 Excellent

Marivic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Tom

Business traveler
Liked: Cleanliness
disappointed
The access to the room was only through the front door .Other side doors were only for emergence exits.Long walks.
Stayed 1 night in Jan 2024

8/10 Good

Luz

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Mary Jane

Liked: Cleanliness, room comfort
Disliked: Staff & service
Comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Samantha

Business traveler, Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Vanessa

Business traveler
My car got broken into no security in sight
Stayed 1 night in Jan 2024

8/10 Good

takahiro

Traveled with group
Liked: Cleanliness, staff & service, room comfort
it was reasonable
Hotel was nice and clean but air condition make quite noisy and door security latch was broken.
Stayed 1 night in Jan 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 5 nights in Dec 2023

10/10 Excellent

Norah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
For a cheap hotel room it was great!
Stayed 1 night in Jan 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Be careful where you park
The hotel is nice enough but make sure that you park in plain sight. We stayed on New Year’s Eve and in the morning our car window had been busted out and our vehicle rummaged. The Vallejo PD does not even respond to these things anymore, they have an unmanned phone line that they check “multiple times a week”. Changed the entire mood of our vacation.
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

TréBrown

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What I liked: the reception staff was really friendly, I liked them and were probably the glaring good thing I can say about my stay at Quality Inn Napa-Vallejo. The beds were at the very least somewhat ok and not disgusting. What I DID NOT LIKE: Did a road trip over the summer, stayed at Quality Inn in Oregon and it was good and decent and I thought this hotel would be comparable so I was surprised how bad it was. Vallejo is my hometown and the city has really degraded, this hotel kinda seems representative of that too. I stayed w/ my elderly Mom & my young kids and I was very disappointed it reeked of weed all throughout the hallways, and even seemed to have seeped in to our room. The breakfast at the Quality Inn I stayed at before was nice, here it was sadly disappointing only basically waffles and OJ & AJ. The Apples looked as depressing and lifeless as how the hotel looked. I purposely stayed here because it had a .1 higher rating than the closeby hotel and I passed by the other and that’s where I’ll stay next time I visit my family, that hotel seemed newer and nicer so not sure what was driving the ratings. Anyway, never again at Quality Inn Napa-Vallejo.
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife went to this hotel because it had the best value w/the best add ons. Free breakfast, free cancellation, wifi and the rooms were nice.
Stayed 3 nights in Dec 2023

6/10 Okay

Faroq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Oscar

Traveled with family
Bad experience
Terrible experience at this hotel. I got 2 windows broken in. They didn’t do anything about it . I have to do a police report and nothing got done . They need to have more security at this place I never stayed at this place anymore.
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around property isn't very well lit and is not very pedestrian friendly. The room itself was quite nice though.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anna R

Stayed 3 nights in Nov 2023

6/10 Okay

Shannon

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Drug deals in parking lot and abusive adults with young children. Front desk not to accommodating and couldn't leave the breakfast room with the limited breakfast foods that they provided even though the cleanliness of that room was gross and crowded by tables not people.

2/10 Terrible

Fengyuan

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Diana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service
Nice and clean, the problem is that the beds are old and noisy.
Stayed 1 night in Dec 2023