Ratings based on 96 Verified Reviews

4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Unexpected beauty off of 45

Posted Mar 11, 2018
This was my first time staying at a Super 8. Everything was extremely nice. I have stayed at many hotels and honestly this one ranks in my top. The room was nice. Staff was very friendly.
Comment from Hotel Management
Mar 15, 2018 by Ashlee B., Hotel Management
Thank you so so much for taking the time to leave this review for us! We appreciate your feedback more than you know. I'm so happy to hear how much you enjoyed your stay and that we were able meet all your needs! I hope we have the pleasure of seeing you here again soon!
3 out of 5
by A verified traveler

Disappointed

Posted Mar 4, 2018
Pros: Location
Cons: Make sure you honor your customers booking deals. If their reservations say a king size bed make sure they get a king size bed.
Location: It is in a convenient location.
We were disappointed because I booked a king size bed and I was given two double beds. It was so late when we arrived and we were so tired from our trip that we didn’t feel like trying to get it changed. It wouldn’t have been so bad if the reservations had said we might get a king size bed but it said we were definitely booked for a king size bed.
Comment from Hotel Management
Mar 7, 2018 by Ashlee B., Hotel Management
Thank you for your feedback. I'm sorry to hear about the issue with you room type. Without any details of your reservation it's hard to address any specifics however if your reservation was for this past weekend the adjustment was most likely due to the large event we had staying at that time. We were completely booked up and tried our very best to accommodate everyone. When a particular room type was no longer available we upgraded reservations to the next available room type at no additional charge. I do apologize for any inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, LA

best rest at a hotel/motel in years

Posted Jan 18, 2018
Pros: #1 the staff, the staff, the staff #2 the room design and amenities #3 parking in close proximity #4 the waffle maker #5 quiet...no outlaws or bikers
Cons: A heater in the bathroom...it got into the low 20's that night and the heater is at the other end of the suite.
Location: Easy access to the Interstate and US Hwy 84 and State Hwy 27. Freestone Co Museum, Cooper Farms Peaches, quiet Texas rural town. Heaven.
My room was convenient, clean and very comfortable. The staff was kind and accommodated my needs quite well. Everyone was so concerned about my comfort and satisfaction. They bent over backwards to deliver everything that I needed. When asked if all was well, they even asked if there was anything else that they could do for me. I am in the service industry and if I could hire our people, I'd come after your people!!! I will ONLY recommend Super 8 should anyone want to know about hotels/motels in Fairfield, TX. In fact, Fairfield is my hometown and everyone of your staff made me feel at home. THANK YOU SO MUCH FOR GETTING AND KEEPING THE BEST PEOPLE. The owners need huge accolades.
Comment from Hotel Management
Jan 18, 2018 by Ashlee B. , Hotel Management
Thank you, thank you, thank you!! Your feedback means the world to us! I am beyond thrilled that we were able to meet all of your needs. Thank you again for your kind words. We hope to see you again the next time you're in town :)
4 out of 5
by A verified traveler

Quick overnight.

Posted Jan 14, 2018 on Hotels
Just a quick overnight with the wife, to take care of some business. Newer hotel. Was clean, comfortable and quite. Overall, a very good deal.
Comment from Hotel Management
Jan 17, 2018 by Ashlee B., Hotel Management
I'm so happy to hear that you enjoyed your stay with us! Thank you for your feedback ad we hope to see you here again soon!
5 out of 5
by Mary

Very nice Super 8

Posted Jan 1, 2018 on Hotels
Great location and easy to get to.
Comment from Hotel Management
Jan 4, 2018 by Ashlee B., Hotel Management
Thank you so much!! I'm so glad you enjoyed your time here. We hope to see you again soon!
3 out of 5
by David

Meh

Posted Nov 29, 2017 on Hotels
Just needed a place to stay cause we were sleepy and it was ok. Breakfast was pitiful though. Room is dated and not well cleaned.
Comment from Hotel Management
Dec 1, 2017
I'm very sorry to hear that you were unsatisfied with your accommodations here. We always aim to provide a pleasant experience for our guests during their time with us. While it's true our property isn't new, it did undergo renovations only a couple of years ago. I am surprised to hear that you weren't able to find anything on our breakfast bar to your liking as we offer quite a variety of products for our complimentary breakfast. Again, I'm sorry you didn't find your stay more enjoyable but we certainly appreciate the feedback.
3 out of 5
by A verified traveler from Hawaii

Fairfield Super 8, I am very disappointed

Posted Nov 22, 2017
Pros: Near to work site.
Cons: I would have appreciated more consideration and human decency.
I had a poor experience at the Fairfield Texas super 8, I was informed that my reservation was somehow booked twice via the website. I was charged a fee ~$78.00 for the 2nd reservation even though I did stay for 2 nights. and paid for my stay however found it disappointing that they would charge me for the mistaken billing. The hotel was not full at all so not as if they lost a reservation due to the booking. The entire experience was very disappointing. Thank you.
Comment from Hotel Management
Nov 26, 2017 by Ashlee B, Hotel Management
I'm very sorry to hear about your negative experience here. I've looked into the matter and it seems that your reservations unfortunately did have a 24 hr cancellation policy so cancelling anytime after that time would leave you with a fee. I'm very sorry for any misunderstanding about the hotels reservation/cancellation policy.and any inconvenience it may have caused.
4 out of 5
by Billy

Posted Nov 16, 2017 on Hotels
work
Comment from Hotel Management
Nov 18, 2017
Thank you for choosing to stay with us and for taking the time to rate us. We really appreciate your feedback!
4 out of 5
by A verified traveler

Posted Nov 14, 2017 on Hotels
Comment from Hotel Management
Nov 16, 2017
Thank you for your review!
4 out of 5
by A verified traveler

Posted Nov 14, 2017 on Hotels
Comment from Hotel Management
Nov 16, 2017
Thank you for your review!