Ratings based on 234 Verified Reviews

4.3 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2017
It was great, always a pleasure staying there. The staff was very helpful.
3 out of 5
by A verified traveler

Nice room, but would not recommend.

Posted Oct 17, 2017
Everything in the room was very good EXCEPT for the bathroom. Why they would make the bathroom so narrow is beyond belief. Maybe not all of the bathrooms are as small as the one for room 443, Two people could not be in there at the same time unless one stood in the shower stall and the other at the sink. Two people could not stand side by side at the sink! You could not open/close the door if you were standing near the sink without standing flat against the sink. It was difficult to close the bathroom door if you were sitting on the toilet without moving your legs to the extreme right side. I am not petite, but not extremely large-----5'6" - 149lbs. Would not recommend because I would not put anyone in such an uncomfortable situation, especially for over $100/night. Having managed a hotel in Bethesda MD for over 22 years, I can't believe anyone would purposefully design a bathroom like this, especially since the bed/relaxing area was generous.
4 out of 5
by Judy

Posted Aug 28, 2017 on Hotels
The room was comfortable, not as clean as I would like. All staff were friendly, helpful, and responsive to our needs. Maid service missed us -- guess we needed to take our do not disturb sign off before 11AM??? We were provided with all we needed for the rest of our stay--maybe they need to keep a maid on call for rooms missed. All in all we enjoyed our stay.
Comment from Hotel Management
Sep 4, 2017 by Colleen, Hotel Management
Judy, thank you for taking a moment to share a review of your recent stay with us. We are pleased that overall you enjoyed your stay and appreciate your feedback about housekeeping. We do staff an evening housekeeping team member in case our guests make us aware of any needs. We hope to serve you again in the future and thank you again for your feedback.
5 out of 5
by Lisa

Very nice hotel

Posted Aug 28, 2017 on Hotels
Hilton Honors member Visited my son in Akron Hotel was great choice
Comment from Hotel Management
Sep 4, 2017 by Colleen, Hotel Management
Thank you for your five star review, Lisa! We look forward to welcoming you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 21, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2017 on Hotels
3 out of 5
by Elena

This traveler left a rating score only Posted Aug 8, 2017 on Hotels
4 out of 5
by diane

This traveler left a rating score only Posted Jul 31, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 4, 2017 on Hotels
5 out of 5
by John

Posted Jul 3, 2017 on Hotels
very nice hotel, great restaurant, very nice couple massages