Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Tamara

Posted Aug 21, 2016 on Hotels
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Tamara, FIVE STAR review!! Thank you for staying with us and for the nice feedback. Jason Subbert - General Manager
5 out of 5
by Christian from Virginia

Great hotel especially if you get a discount

Posted Aug 15, 2016 on Hotels
We were passing through Minnesota after a few weeks camping in the west. I was looking for a fun hotel for the kids for night and this fit the bill. The staff was friend and accomodating. The breakfast while not quite free is deeply discounted. (you get a voucher for the hotel restaurant) The restaurant also delivers to the pool so you can eat at the pool while the kids play. This probably once was a Holidome and keeps that feeling. I definitely recommend.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Christian, Thanks for the great review and all of the feedback. I'm glad that your family had a great time and sounds like the kids had fun poolside We look forward to serving you again when you back in the area. Jason Subbert - General Manager
3 out of 5
by robb

To much money

Posted Jul 11, 2016 on Hotels
No fridge or microwave small room , for what was there, way to much money to ever stay there again
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Robb, Thank you for the feedback and for staying with us. I'm disappointed to hear that you didn't find value with your stay. I hope that you will reconsider giving us another opportunity when you back in our area. Jason Subbert - General Manager
4 out of 5
by Ryan

Posted Jun 15, 2016 on Hotels
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Ryan, Thanks for the four star review and for choosing Holiday Inn! Jason Subbert - General Manager
4 out of 5
by A verified traveler from Fort Wayne, IN

A little dated.

Posted Apr 27, 2016 on Orbitz
Pros: Staff was great. Nice to have a full service restaurant and bar in the hotel.
Nice hotel with a great location for a business trip. Only negative thing I could say is that the Hotel is a little dated.
Comment from Hotel Management
Oct 19, 2016 by gm@hifairmont.com, Hotel Management
Donald, Thank you for the feedback and for staying with us. I'm glad to here that our staff did a great job. Jason Subbert- General Manager
4 out of 5
by Bridgett

Posted Mar 13, 2016 on Hotels
Comment from Hotel Management
May 28, 2016
Thank you for the four star review and thank you for staying with us.
5 out of 5
by A verified traveler from Upper Midwest

Excellent facility

Posted Jan 6, 2016
Pros: Accessible bathroom with roll in shower.
Cons: Add a small refrigerator and microwave.
Location: Convenient to I90. Adjoining restaurant very nice.
I was very pleased with my stay. The staff were extremely helpful. I received a room with a roll in shower that was wonderful for a person with physical challenges. The room was comfortable and clean. It could have been better equipped with a small refrigerator and microwave though.
Comment from Hotel Management
Mar 24, 2016 by Jason Subbert - General Manager, Hotel Management
MollyDogsFriend, It was great to read about your stay and the great service that your received. I'll share you comments with our team. We do have rooms with fridges and microwaves in them. Just request that when making reservations and we can help you with that in the future. Thanks again for staying with us and thanks for the five star review!
3 out of 5
by A verified traveler from from boston

Nicer on inside

Posted Nov 19, 2015
Room was recently painted. Beds very comfortable. Decent coffeemaker. Nice lotion /shampoo.
Comment from Hotel Management
Dec 11, 2015 by Manager, Holiday Inn, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, as well as the amenities we have to offer. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
by Dustin

Posted Sep 2, 2015 on Hotels
Well the hotel was in great shape. We travel often for business, and we book through Hotels.com. This hotel was paid in full before my engineer was on site. The hotel did take a card for incidentals. After getting an alert from our bank the hotel held (and is still holding from three days ago) a full room charge. After calling the engineer to dispute the charge, he was told by the clerk that all they have on that card is a 10.00 dollar hold. That has yet to be true.
Comment from Hotel Management
Nov 28, 2015 by Jason Subbert, Hotel Management
Dustin, First, thank you for providing us with this feedback on your recent hotel stay with us. I am pleased you enjoyed our hotel and its amenities. While we can not control room charges through third party reservation sites, I strongly recommend calling to ensure that you did not get double charged for your room rental. We strive to provide great customer service to all of our guests, it is important to have feedback like this to better serve our guests in the future. Thank you for staying with us.
4 out of 5
by Dave

Posted Aug 18, 2015 on Hotels
Staff was nice, a little overpriced
Comment from Hotel Management
Nov 28, 2015 by Jason Subbert, Hotel Management
Thank you Dave for the 4 star review on our hotel, I am pleased that you enjoyed the friendliness of our great staff here at the Holiday Inn. Please come back and see us again soon!