Ratings based on 294 Verified Reviews

3.3 out of 5
63% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Aug 17, 2017
Stayed here a few times before, they were really booked this time around but all was well. The only down fall was that my room wasn't very fressh this time, it had a urine smell to it and the bathroom seemed rushed to clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from hedgesville wv

Very accommodating

Posted Jul 24, 2017
Beds were super soft,The nice guy at the desk gave me a smoking room instead of the non smoking I had to get online for the same price.The room was very roomie.
Comment from Hotel Management
Jul 31, 2017 by P Rush Executive Director, Hotel Management
Daneen, we are happy that you enjoyed your stay with us. We hope to see you again soon!
4 out of 5
by Brandon

Not bad for the money

Posted May 17, 2017 on Hotels
This hotel is better than I would expect for $53. The beds were reasonably comfortable, although firm. The room had both a refrigerator and a microwave. The continental breakfast was nothing fancy, but everything was fresh and well stocked. Condition of the hotel was so-so and the room was small. No elevator. Interstate noise and thin walls. Shampoo, but no conditioner. No frills. But everything was clean and the location seems safe (plus Cracker Barrel is next door). I would stay again if this is the budget and I only want a place to sleep and eat.
Comment from Hotel Management
May 22, 2017
We are glad you had a good stay with us. We do hope you stay with us again in the future.
2 out of 5
by Mark

Not very impressed

Posted May 15, 2017 on Hotels
First of all, there is no elevator. So if you have heavy luggage and/or children, you might want to stay on the 1st floor. We had a couple small children, a cooler, and a couple heavy suitcases. They put us on the second floor. Said they had no other rooms available. The room was a smoking room. We had headaches from the smell the entire time we were there, and the little ones were fussy probably from the smell. The fitted sheets on the bed were too small, so every time you sat on the bed the sheets popped off. After the sheets had popped off, it exposed mattress pads with cigarette burns and holes in them. On a positive note, when the toilet quit working they did get someone there to fix it.
Comment from Hotel Management
May 17, 2017 by Patty Executive Director, Hotel Management
Mark, glad to hear our staff was helpful in fixing the maintenance issues; we will address the other issues with our staff. I hope if you are in the area again, you will at a minimum stop by and see us. We are making strides to ensure our guests comfort. Have a Super Day!
4 out of 5
by A verified traveler

Posted May 3, 2017 on Hotels
Good price, friendly staff
Comment from Hotel Management
May 8, 2017 by Patty Executive Director, Hotel Management
Thank you for staying with us. We are glad that you were happy with everything.
4 out of 5
by A verified traveler

Posted Apr 30, 2017 on Hotels
Worth the money-good value.
Comment from Hotel Management
May 2, 2017 by Patty Executive Director, Hotel Management
Thank you for the four star rating. We are thankful for your business.
5 out of 5
by Dustin

Good hotel for price

Posted Apr 21, 2017 on Hotels
Had a great stay. Only a couple minor issues: I was accidentally charged twice (handled quickly) and my room keys had a habit of malfunctioning even though I didn't keep them near my phone. Both were taken care of by staff. Clean, comfortable, overall good stay for the price.
Comment from Hotel Management
Apr 23, 2017
Dustin, we are sorry you had some issues with your stay,but we are glad everything was taken care of for you. We do hope you stay with us again soon.
4 out of 5
by Lea

Posted Apr 17, 2017 on Hotels
It was obviously a smokers room and the pillow stank so badly I had difficulty sleeping.
Comment from Hotel Management
Apr 21, 2017
We are sorry with the problem with your stay. We talked to the housekeepers and they have taken care of the problem. We do hope to see you again in the future.
3 out of 5
by Alvin

Posted Apr 15, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017 by Patty Executive Director, Hotel Management
Alvin, Thank you for the 3 star rating. Let us know if we can do anything better.
4 out of 5
by Jack

Quick stay in West Virginia

Posted Apr 12, 2017 on Hotels
Quick trip through West Virginia , hotel was good bed was comfortable.
Comment from Hotel Management
Apr 14, 2017
Jack, we are glad you had a good stay with us. We do hope o see you again soon!