Ratings based on 2,344 Verified Reviews

4.0 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Best resort in PR

Posted Aug 23, 2017
Everything wa amazing. The resort staff and property were 1st class. From the private island to private water park, my six year old daughter had a blast. Spent a week in the water.
Comment from Hotel Management
Aug 27, 2017 by Dermot , Hotel Management
Thank you for your feedback and glad you had a wonderful time, spending time in the water is always a great way to vacation. Looking forward to see you here again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Excellent hotel resort

Posted Aug 23, 2017
Room view/cleanliness were great. Hotel staff very courteous and helpful. Resort amenities were terrific.
Comment from Hotel Management
Aug 28, 2017 by Matt L, Hotel Management
Thank you so much for sharing your feedback. We hope to see you return to El Conquistador very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Posted Aug 23, 2017
Best hotel ever,the view is awesome,24hr pool is a great idea,the staff is also wonderful
Comment from Hotel Management
Aug 28, 2017 by Matt Leavitt, Hotel Management
Thank you for choosing to stay with us at El Conquistador. Your feedback is very important to us. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and staff

Posted Aug 23, 2017
Nice room location and hotel. Not too crowded and great amenities.
Comment from Hotel Management
Aug 28, 2017 by Matt L, Hotel Management
Thank you for staying at El Conquistador!
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Good hotel

Posted Aug 23, 2017
It is a really nice hotel, with a lot of amenities.
Comment from Hotel Management
Aug 28, 2017 by Matt L, Hotel Management
Thank you for choosing to stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Beautiful view in Fajardo

Posted Aug 23, 2017
This was such a beautiful hotel. The location is awesome and the staff is amazing. I would like to thank Luis at the front desk for his hospitality. He is a great person. He ensured our stay. I would like to see Luis move to the personnel office and be part of the marketing team. He makes the hotel guests feel welcomed and he is truly a person who keeps the interest of the hotel in mind at all times. He must be promoted. I hope you can make this happen for hime. He made our stay a dream come true.
Comment from Hotel Management
Aug 28, 2017 by Matt L, Hotel Management
It is so great to hear how our staff made your stay with us a memorable one. Thank you for sharing your feedback. It is much appreciated and hope to see you return to us again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, PR

Great for families

Posted Aug 20, 2017
The resort is expansive, with many pools and access to kid-friendly activities. The main pool is shallow enough for kids, as is the beach in Palomino. There are also plenty of games for kids and a water park. That being said, as a couple with no kids, this was not a plus for us! We were not able to enjoy the main pool, but thankfully had other options. There are good (but expensive) restaurant options inside, but you can also go nearby for other options. The rooms have a small fridge, so you can bring snacks and drinks to keep in your room. If at all possible, I would recommend a weekday stay - weekends can get packed!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dominican republic

Overall was excellent

Posted Aug 20, 2017
Pros: Staff are very capable,friendly, courteous and polite
Cons: Distance
Location: It is no that much to do nearby, if you want to explore you have to have a vehicle
It is a great place to stay, everything is expensive and far,even that they move me to a closer room. Other than it was great
4 out of 5
Recommended
for Everyone
by A verified traveler

A Great Place to Relax

Posted Aug 20, 2017 on CheapTickets
We have a relaxing time. Hotel need more workers for busy times. We stayed when there was a large convention and room service took long and room needs more housekeeping. Overall a good time.
4 out of 5
by Edwin

This traveler left a rating score only Posted Aug 19, 2017 on Hotels