Ratings based on 3 Verified Reviews

3.7 out of 5
4.7 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not what most travellers would call an apartment

Posted Jul 15, 2018 on Hotels
This accommodation is definately not an apartment but a not very spacious bedroom with only furniture a king bed and small bedside table plus a tiny sink with a small microwave in a small built in cupboard with no workspace.and ensuite bathroom. Stayed 2 nights but room was not serviced. Really good central position, but no parking except local which is expensive. Also be prepared to haul your luggage up a steep winding staircase. On the up side clean and modern.
Comment from Hotel Management
Jul 20, 2018 by Tiffiny , Hotel Management
Thank you for taking the time to review your stay with us. We are disspointed to hear you felt the room to be small- all of our photographs show exactly how large our apartments are and all descriptions explain exactly what facilities they offer. There is a workspace next to the sink. Rooms are not serviced daily as we are not a hotel who may service rooms daily however if you were looking for fresh towels for example this is something we are able to provide if you had requested this. Free local parking is available at a location nearby. We are unsure as to where you parked that you found it expensive however if you had asked/messaged a member of staff we would have been happy to help and let you know where the free parking was situated. There is also on street parking straight across from the apartments which is free after 3pm. As explained our upper floors are accessible by stairs only as we are situated in a listed building. If you were looking for a room on a lower floor and had requested this we could have tried our best to accommodate your request. However we are delighted that you found the rooms clean and modern. Many thanks
5 out of 5
by A verified traveler

Posted Apr 23, 2018 on Hotels
Comment from Hotel Management
May 1, 2018 by Tiffiny, Hotel Management
Hi, Many thanks for your review ! We hope to welcome you back again soon Tiffiny Kelpies Serviced Apartments
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 19, 2018 on Hotels