"I would give it a 5 until they stole from us....."
Ok - this is how it began. I was SOOOO bummed when we pulled in & realized where we were because of a prior horrible experience at this hotel about 4 years ago. We got called from a time share sales person from Welk Properties (which is a beautiful facility that lures you down there with a "free weekend" BUT they stick you at the Pala Mesa Golf Resort in the most HORRIBLE room you have ever seen - mildew, stained carpets, STINKY room, mold in the delapidated restroom, etc.....). After getting stuck there 4 years ago, I vowed to never return. I accidentally booked a room here, not knowing the name of the previous place Welk Resorts stuck us in. When we checked in to our room & went to our assigned room #435, I had the worst de'ja'vu. We opened the door to the dungeon & were immediately disgusted. I called the front desk & spoke to Stephanie, who was very accommodating & immediately upgraded us free of charge to a BEAUTIFUL room with a small kitchenette overlooking the pool with a patio. VERY NICE!! The room was perfect, clean & smelled great. 5 stars here. The ONLY problem was, we checked out and forgot my husbands VERY expensive cologne in the bathroom, we knew exactly where it was & the description & the cleaning crew lied about finding it & stole it. I think that is very unprofessional. I have stayed at many other hotels over the years & have had even expensive jewelry returned from cleaning staff. This was very poor practice.
This 205-acre golf resort is located in the foothills of north San Diego wine country, within 12 miles of downtown Fallbrook …More