Ratings based on 334 Verified Reviews

3.4 out of 5
60% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
When it comes to hotels, this one was a gem. Very clean room. Hotel lobby and staff greeted you. Restaurant in the hotel was awesome. The bar very relaxing. After a long day of traveling the whirlpool in the room was awesome. I would make it a point to go back, if I traveled through the area again.
1 out of 5
by A verified traveler

Gross

Posted May 2, 2017
If it wouldn't have been soo late when we got to this hotel, we would have left. It was very dirty and not kept up. We slept in our clothes and left immediately in the morning without touching anything. Bathroom and living room had not been vacuumed as there was paper and things on the floor. I could go on but it was just plain gross. I wouldn't recommend this place to anyone!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fargo, ND

Enjoyed our stay

Posted May 1, 2017
Cons: The carpet
Overall the hotel looked like it needed a little renovation like new carpet, etc. Our entrance door 4 was locked and wouldn't open with a key. Staff said it is on maintenance list. The room was clean and well maintained. The hotel location was near the shopping mall and near good restaurants. Good value for what we paid.
Comment from Hotel Management
May 2, 2017 by Anthony S. - General Manager, Hotel Management
Thank you for your feedback, Beth. We are actually currently replacing carpet throughout our public space as this is being typed. Maintenance is addressing the issues with door 4's lock. I am pleased to hear that you found your room to clean and well maintained! We appreciate your business and look forward to future visits!
3 out of 5
by A verified traveler

Posted Apr 9, 2017
Everything was too close to each other. Bathroom light was very thin. Beds not so comfortable.
Comment from Hotel Management
Apr 12, 2017 by Anthony S. - General Manager, Hotel Management
I am sorry to hear that your experience with us was not a perfect one. I hope that you will give us another opportunity the next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

great hotel that is resonable

Posted Apr 7, 2017
This hotel has everything a expensive hotel has. Continental breakfast, a nice exercise facility, a restaurant and a bar. I didn't check for a pool since I was on a business trip. The staff was very friendly, the food was really good. I would definately stay again.
Comment from Hotel Management
Apr 12, 2017 by Anthony S. - General Manager, Hotel Management
Thank you for the great review, Rhonda! I am so pleased to hear all of your positive feedback! We look forward to serving you again during your next stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to I29 and to shopping, restaurants, etc

Posted Apr 1, 2017
Very handy hotel. Close to I 29, shopping, restaurants, etc. Very reasonable price.
Comment from Hotel Management
Apr 12, 2017 by Anthony S. - General Manager, Hotel Management
Thank you for the positive review. We sincerely appreciate your business!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washburn, N.D.

One night

Posted Mar 21, 2017
We only stayed one night, but I couldn't complain about much at all. All in all great place. I did say "couldn't complain much at all" so the only thing that I think could improve would be that the staff members working around the food should of had a hair net by law & the breakfast cold be better, bUT thats just my opinion. Not the dining room that was cool the way it's set up.
Comment from Hotel Management
Apr 13, 2017 by Anthony S. - General Manager, Hotel Management
Thank you for your feedback, Derek. I hope we can have the opportunity to serve you again in the future!
1 out of 5
by A verified traveler from Fargo, North Dakota

Don't waste your money.

Posted Mar 20, 2017
The hotel was very noisy. People let their kids run up and down the hallway til after 11 pm. Then at 230 am people came from the bar yelling down the hall. The room was not very well maintained. The ceiling above the shower was bulging and discolored. The faucet was loose and the towel rack was barely attached to the wall and the towels were on the floor. The beds need to be replaced not at all comfortable.
Comment from Hotel Management
Apr 13, 2017 by Anthony S. - General Manager, Hotel Management
Jewels, I am sorry that your stay was less than desirable. Your feedback has been shared with our staff to correct the issues that you experienced. I hope we can have the opportunity to serve you again the next time you are in Fargo.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, MB

Nice clean stay

Posted Feb 24, 2017
Pool and hot tub were awesome and clean! The Hotel was older but it smelled clean wherever you went!
Comment from Hotel Management
Mar 3, 2017 by Anthony S. - General Manager, Hotel Management
Thank you for the great review, Sariah!
2 out of 5
by A verified traveler

Dark, dirty hotel only for drunk people

Posted Feb 21, 2017
Cons: They could strive for cleanliness, and update the building, as wallpaper was peeling off.
Well for starters, right when you walk in there is the bar with music blaring through the whole building. Then on the way to the room the elevator feels and sounds as if it will break down, and clearly has never been vaccummed. The room itself was disgusting, there was pizza or something smeared on the bed skirt and the chair, hair on the bed, all the towels, and in the shower. The sink was broken, it was plugged so we pulled up the drain and it pulled right out and did not lift up the plug. Then we went down for breakfast the next morning and somebody had put up a rude note (pictured) and must have been up for hours and no staff bothered to take it down, and I'm sure it was a staff member that put it up. Also they clearly don't bother to vacumme the dining area, you can see the dirt on the floor. For $135 you could find a much nicer place! Hate to be this person, but we finally got a night without the kids and this place was thoroughly disappointing.
Comment from Hotel Management
Feb 24, 2017 by Anthony S. - General Manager, Hotel Management
I appreciate you taking the time to leave us with your feedback. It sounds as if your stay was less than perfect and I do apologize for that. None of our staff has said that they posted that sign, however, it never should have stayed up for as long as it may have. I do hope that we can have the opportunity to serve you again in the future.