Ratings based on 350 Verified Reviews

3.4 out of 5
58% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Went to a nicer hotel on day 2!

Posted Jun 12, 2017
Room smelled nasty. Hot tub was down, pool looked disgusting. Would not recommend.
1 out of 5
by A verified traveler from Minneapolis, MN

Hotel in need of some updates

Posted Jun 6, 2017
Cons: Disclose on the website if anything is under repair, particularly the pool and hot tub area.
Location: Location is very close to interstate and mall
As a parent traveling with kids, one of the main considerations when deciding on a hotel is the pool and hot tub. We decided on this hotel because of the price and because it looked like it had a decent pool and hot tub according to the hotel's pictures. When we arrived we learned that the hot tub was closed due to repairs. This is something that should have been disclosed on their website because if we had known this, we would have chosen a different hotel. My kids were obviously very disappointed. It is apparent that the hotel is very old which you can tell from the outside exterior, the parking lot is in need of repairs (pot holes, faded paint, and garbage in side parking lot), and the door from one of the side entrances was broken. The entrance with the broken door was also extremely dirty as were the stairs leading up to the second floor. The room itself smelled musty and the coffee pot and microwave were dirty. Very disappointing.
2 out of 5
by A verified traveler from MN

You get what you pay for

Posted Jun 4, 2017
Bed was very hard. Got a "complimentary upgrade" - to a suite with a sliding door and window facing the indoor hallway by the conference center. Both the door and window were wide open to the hall & didn't latch. No screen/bars on the window. I had to tighten the screws of the (unfastened) stop-bar on the patio door by hand. Light shone in from the hall all night long.
Comment from Hotel Management
Jun 7, 2017 by Anthony S. - General Manager, Hotel Management
Liz, It sounds like your stay was less than desirable and I do sincerely apologize for that. I will personally take my maintenance team down to the room you stayed in to see what items need addressing with the door and window. I hope we can have another opportunity to serve you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
When it comes to hotels, this one was a gem. Very clean room. Hotel lobby and staff greeted you. Restaurant in the hotel was awesome. The bar very relaxing. After a long day of traveling the whirlpool in the room was awesome. I would make it a point to go back, if I traveled through the area again.
Comment from Hotel Management
May 26, 2017 by Anthony S. - General Manager, Hotel Management
Thank you for the positive feedback! We can't wait until you are back through this area again!
1 out of 5
by A verified traveler

Gross

Posted May 2, 2017
If it wouldn't have been soo late when we got to this hotel, we would have left. It was very dirty and not kept up. We slept in our clothes and left immediately in the morning without touching anything. Bathroom and living room had not been vacuumed as there was paper and things on the floor. I could go on but it was just plain gross. I wouldn't recommend this place to anyone!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fargo, ND

Enjoyed our stay

Posted May 1, 2017
Cons: The carpet
Overall the hotel looked like it needed a little renovation like new carpet, etc. Our entrance door 4 was locked and wouldn't open with a key. Staff said it is on maintenance list. The room was clean and well maintained. The hotel location was near the shopping mall and near good restaurants. Good value for what we paid.
Comment from Hotel Management
May 2, 2017 by Anthony S. - General Manager, Hotel Management
Thank you for your feedback, Beth. We are actually currently replacing carpet throughout our public space as this is being typed. Maintenance is addressing the issues with door 4's lock. I am pleased to hear that you found your room to clean and well maintained! We appreciate your business and look forward to future visits!
3 out of 5
by A verified traveler

Posted Apr 9, 2017
Everything was too close to each other. Bathroom light was very thin. Beds not so comfortable.
Comment from Hotel Management
Apr 12, 2017 by Anthony S. - General Manager, Hotel Management
I am sorry to hear that your experience with us was not a perfect one. I hope that you will give us another opportunity the next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

great hotel that is resonable

Posted Apr 7, 2017
This hotel has everything a expensive hotel has. Continental breakfast, a nice exercise facility, a restaurant and a bar. I didn't check for a pool since I was on a business trip. The staff was very friendly, the food was really good. I would definately stay again.
Comment from Hotel Management
Apr 12, 2017 by Anthony S. - General Manager, Hotel Management
Thank you for the great review, Rhonda! I am so pleased to hear all of your positive feedback! We look forward to serving you again during your next stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to I29 and to shopping, restaurants, etc

Posted Apr 1, 2017
Very handy hotel. Close to I 29, shopping, restaurants, etc. Very reasonable price.
Comment from Hotel Management
Apr 12, 2017 by Anthony S. - General Manager, Hotel Management
Thank you for the positive review. We sincerely appreciate your business!
3 out of 5
by Gary

Yes for Location for shopping, not 4 entertainment

Posted Mar 25, 2017 on Hotels
Well over all it wasnt that bad, good help when needed, a little to many kids, maybe some more selects of vendors to buy food, or offer near by resturant to order from.
Comment from Hotel Management
Apr 22, 2017 by Anthony S, Hotel Management
Thank you for leaving us with your feedback, Gary. I hope we can have the opportunity to serve you again in the future.