Ratings based on 115 Verified Reviews

3.7 out of 5
79% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Manitoba, Canada

A pleasant surprise!

Posted May 19, 2017
Pros: It was so centrally located right off of Main St and I29 and yet was quiet. Also, very impressed with the complimentary breakfast and the common area
Location: Very close to the West Acres Mall for shopping and many good restaurants in the area.
This was our first time staying at this property and it was a pleasant surprise. As a 3star property, we were not expecting the overall experience we had. The room was small, but nicely appointed ( we had 2 double beds) and was completely remodeled. Nice deep bathtub for soaking, separate area from the toilet and bathtub with sink and well-lit mirror for getting ready and comfortable beds. We had a courtyard view and it was lovely to look out and see the pagoda and trees and landscaping right in the heart of West Fargo. The indoor pool and whirlpool spa were a bonus and although the outdoor pool wasn't open yet, we could see that it would be very nice.
Comment from Hotel Management
May 22, 2017 by Karen B., Hotel Management
Thank you for the wonderful review, it is always nice to hear the positives from a guest. We strive to make everyone's stay as enjoyable as we can! Please come see us again
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to NDSU

Posted May 15, 2017
Updated but still small rooms. Very clean but few bells and whistles.
Comment from Hotel Management
May 22, 2017 by Biltmore Staff, Hotel Management
Thank you for staying at The Biltmore Hotel & Suites. There is one section of rooms that is smaller than the others. When making a reservation I would request the west side of the building as those are bigger. Looking forward to seeing you again!
2 out of 5
by A verified traveler

Not so good

Posted May 15, 2017
When we walked into the room it smelled like someone had "pooped on the carpet or somewhere in the room. The smell was not coming from the bathroom. Walked to the gas station and got febreeze, but it did not help.
Comment from Hotel Management
May 17, 2017 by Biltmore Staff, Hotel Management
Thank you for bringing this to our attention as we hope that you did while you were visiting so we could help solve the situation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Had to stop here on my way to Alberta. Had a great time! The atmaspher at Okellys the bar attached to the holtel is a great spot!
Comment from Hotel Management
May 24, 2017 by Biltmore Staff, Hotel Management
Thank you for staying at The Biltmore Hotel & Suites! Please let us know if there is anything that we can do for you in the future! Come again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ashland

Nice place especially for the price

Posted May 3, 2017
Clean updated rooms. Nice that it has the attached restaurant/bar. I would stay there again without any hesitation.
Comment from Hotel Management
May 22, 2017 by Biltmore Staff, Hotel Management
Thank you for choosing The Biltmore Hotel & Suites for your stay! Looking forward to you visiting us again in the future!
2 out of 5
by A verified traveler

Posted Apr 23, 2017
Rooms very small.... hotel outdated but everything seemed clean. I wouldn't have minded the small room if the cost matched what we got. Does not match pictures on website... expected better so was disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Upgraded to large King Suite

Posted Apr 21, 2017
Pros: The lounge is nice. The Large King Bed suite is nice.
Cons: The ice machine in the hall is Extremely loud. The windows in the hall have lost their seal so they are fogged over.
Location: Right off the interstate quick shot to downtown Fargo.
I stayed in a room on the first floor facing west side of the hotel that stunk like smoke this room was much better. It was a huge room with a pull out love seat and recliner. There is a table and two chairs and desk and chair. Small fridge and microwave are around the corner across form the sink. The bed is very comfortable. The tv has a wide range of channels. There is a lounge with great happy hour and good food.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good bang for buck

Posted Apr 2, 2017
Older hotel but has been updated. Clean and comfortable. Had no issues, just what we needed.
3 out of 5
by A verified traveler from Winnipeg , Canada

Trying to upgrade a old hotel doesn't always work

Posted Mar 29, 2017
Pros: The hotel check in was fast and friendly. The room was clean.
Cons: Better breakfast with meat and less sweet carbs.
Location: The location was good if you had a vehicle. The shopping and restaurants further away.
The hotel which was an old Kelly Inn.They have renovated the lobby,check-in and breakfast area extensively.There were still rooms that needed to be renovated. I personally did not like the corridor between the guest rooms and the outside wall of windows. For privacy you needed to keep the sheer drapes closed or other guest could look directly into your room when walking down the corridor.The room we had booked was on the small side with some upgrades but lacking in other upgrades like furniture and cabinetry for the microwave and fridge. At what we paid for the room I would pay a little more for a bigger room and one with a outside window where I can open the drapes and look outside without having people see you. The bathroom was also a weird design with the a wooden hook to hang your clothes.There was no clothes rod.The sink was open to the room ,with a toilet and walk in shower behind a door that did not provide enough room for the toilet area and was awkward to go from there into the room again. I think this would be a great hotel for kids and their parents for sports events. This did not appeal to me as a weekend getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with pool, courtyard and bar

Posted Mar 15, 2017
Pros: Great clean room. Big bed. refrig and microwave.
Location: Easy to find
Great clean room. Big bed. refrig and microwave. Easy tpo find. could park next to the room entrance.