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Reviews of Americas Best Value Inn Fargo

2.5 out of 5
Americas Best Value Inn Fargo
1401 35th Street South, Fargo, ND

Reviews

5.6
Rating 10 - Excellent. 53 out of 491 reviews" "
Rating 8 - Good. 112 out of 491 reviews" "
Rating 6 - Okay. 100 out of 491 reviews" "
Rating 4 - Poor. 94 out of 491 reviews" "
Rating 2 - Terrible. 132 out of 491 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Business traveler
Liked: Cleanliness
Breakfast was MIA at the designated time.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Patrick, We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is appreciated for our improvement processes. Thank you for bringing this to our attention.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, entry to property is rough but that’s the only complaint, so take it slow going in!
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Max,Thank you for sharing your feedback with us. We appreciate your comment about the entry and will make sure to pass it along for future improvements. Your input helps us ensure a better experience for all our guests.

2/10 Terrible

Tammie

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were clean but it looked like a kid painted the walls and nothing has been updated. The mirror was falling of the wall. The The floor was dirty and there was a wet towel on the rack. The place was definitely not cleaned.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Tammie, We appreciate your feedback regarding your recent stay. We value cleanliness and maintenance as a top priority and will address the concerns raised to ensure our guests enjoy a comfortable experience in the future. Please feel free to contact our management team to discuss your stay in more detail.

10/10 Excellent

Hardikkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience Staff was really helpful
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Hardikkumar,We are pleased to hear that you had a nice experience with our helpful staff. Your feedback is appreciated as we strive to provide excellent service to all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us.

10/10 Excellent

brandon

Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello brandon,We are thrilled to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back again soon for another fantastic experience.

2/10 Terrible

Sheri

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, no shampoo, smells
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Sheri,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us as we strive to improve our services. We encourage you to reach out to our management team directly with any further concerns you may have. Thank you for bringing this to our attention.

4/10 Poor

Charlyn

Traveled with partner
Disliked: Amenities
The sink was beside the bed, not in the bathroom. Had to turn a light on to activate the plug for the fridge and microwave.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Charlyn, We appreciate your feedback about the placement of amenities in the room. We apologize for any inconvenience this may have caused during your stay. Your comments will be shared with the team for future enhancements to our accommodations for our guests' comfort.

2/10 Terrible

Tielar

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Experience
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Tielar, We're sorry to hear you had a less than perfect stay. Your feedback is valuable and will be shared with the team for improvement. We hope to welcome you back in the future to show you a better experience.

8/10 Good

Emily

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and cheap prices!
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Hello Emily,We are delighted to hear that you found our staff pleasant and enjoyed our competitive rates! Your positive feedback is greatly appreciated. Thank you for choosing to stay at our hotel.

2/10 Terrible

Nicole

Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello Nicole,We appreciate you taking the time to share your experience with us. If there were any specific issues during your stay, please feel free to contact our team directly so we can address them accordingly. We value your input and strive to make every guest's experience exceptional.

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Darryl,I appreciate you taking the time to share your feedback with us. We value all comments as they help us improve our services for future guests. Should you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Terrible

Haille

Disliked: Cleanliness, property conditions & facilities
Response from Manager on Mar 6, 2024
Hello Haille, We're sorry to hear your stay fell short of expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns. Your satisfaction is important to us.

4/10 Poor

Kaitlyn

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
More than half the towels were dirty/soiled, there was broken equipment with the air conditioner and there was a lot of questionable plug ins/electric outlets that didn’t look very safe.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Kaitlyn, We appreciate your feedback and apologize for any inconvenience caused by the towel quality, equipment, and outlets. Your comments will be shared with the relevant teams for review and improvement. The safety and comfort of our guests are our top priorities.

4/10 Poor

Colleen

Traveled with pets
Disliked: Staff & service, property conditions & facilities
The toilet wasn't working, and the front desk gave me a plunger instead of switching me to a different room. The safety bar on the door was broken so there anyone could enter the room if they had a key card. The fire alarm in the room was missing and needed to be replaced. When I mentioned this to the front desk, they said the staff had taken it down to replace the batteries and must have forgotten to replace it. They said they would fix it tomorrow. Again, they refused to move me to another room.
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Colleen, I'm sorry to hear about the inconveniences you faced during your stay. We appreciate your feedback and will address these issues with our team to ensure our guests have a more comfortable experience in the future. Your comments will help us improve our services for all guests in the future.

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
It was clean, staff were friendly, waffle breakfast was good.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Patricia, Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed the cleanliness, friendly staff, and delicious waffle breakfast during your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable visit.

10/10 Excellent

Katelin

Liked: Staff & service, property conditions & facilities
Nice staff, easy check in
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Katelin,We appreciate your kind comments about our friendly staff and smooth check-in process. We strive to ensure a pleasant experience for our guests from the moment they arrive. Thank you for choosing our hotel and we hope to welcome you back again in the future.

2/10 Terrible

Eddie

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Eddie, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any feedback you may have so we can address the issues. We value your input and hope to welcome you back for an improved stay.

2/10 Terrible

Sharona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024
Response from Manager on Feb 3, 2024
Hello Sharona,I apologize for any dissatisfaction you experienced during your stay. We appreciate your feedback and will use it to improve our services. If you have any further concerns, please don't hesitate to contact our management team directly.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
It was soooooo dirty in the room. Walls very thin could hear the tv in next room. Found black hairs in our bedding. Dirt all over walls, shower curtain, floors. So dirty. The heating was good in the room.
Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Cleanliness is of utmost importance to us, and we will address the issues you mentioned with our housekeeping team. We appreciate your positive feedback about the heating in the room. Should you have any further concerns, please feel free to reach out to our management team directly.

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good.
Linens weren't clean. Toilet was dirty. Room was freezing. Heater didn't work. Best thing I can say is I wasn't outside, and the bed was firm enough.
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello Scott, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your compliments on the comfortable bed and the shelter provided by our hotel. We strive to maintain high standards of cleanliness and comfort for our guests and we will address your concerns internally. We value your feedback and hope to have the opportunity to serve you better in the future.

2/10 Terrible

Angie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
All the bedsheets were dirty
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello Angie, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness very seriously and have addressed this issue with our housekeeping team to ensure it does not happen again. Your feedback is valuable to us and we appreciate your understanding in this matter.

2/10 Terrible

Tanya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was absolutely horrible n rude
Stayed 1 night in Nov 2023
Response from Manager on Dec 2, 2023
Hello Tanya, We apologize if you had a negative experience with our front desk staff. Providing excellent customer service is our priority, and we appreciate your feedback. We will share your comments with the team to ensure that we improve our service. Thank you for bringing this to our attention.

6/10 Okay

Carla

Stayed 1 night in Nov 2023
Response from Manager on Dec 21, 2023
Hello Carla, We appreciate you choosing our hotel for your recent stay. If there is anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The bed was ok. They didn't have kleenex, or cups to use. People in the parking lot looked shady. One person sitting under are window doing god knows what.
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our Housekeeping team regularly restocks room amenities and we will address this issue to ensure it does not happen again. Guest safety is our utmost priority, and we have appropriate security measures in place. We encourage guests to report any concerns to our front desk. We appreciate your comments and hope to welcome you again in the future.

8/10 Good

Elaine

Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Conveniently located nd reasonably priced EXCEPT $20.00 a nite for a very small pup was terrible!!
Stayed 3 nights in Nov 2023
Response from sai on Nov 16, 2023
,We apologize for any inconvenience you experienced during your stay. It is important for us to note that the presence of contractors and ongoing work does not compromise the safety or quality of our hotel. We are sorry to hear that the room did not meet your expectations and appreciate you bringing this to our attention. We value your feedback and will share it with our team. Thank you for your stay and we hope to have the opportunity to serve you better in the future.

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Bruce,We apologize for any inconvenience you may have experienced during your stay. We take our guests' concerns seriously and appreciate you bringing this to our attention. We encourage you to reach out to our management team directly so they can address your specific concerns. We value your feedback and will use it to improve our services.

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s so disgusting you only get one pillow
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Owen, Thank you for sharing your feedback regarding the number of pillows provided during your stay. Our hotel aims to meet the different needs and preferences of our guests, and additional pillows can usually be requested. We appreciate your input and will take it into consideration to enhance our services.

8/10 Good

Anita

Stayed 2 nights in Nov 2023
Response from Manager on Dec 7, 2023
Hello Anita,Thank you for choosing our hotel for your stay! We appreciate your feedback and are glad to hear that you had a positive experience with us. If there is anything specific you would like to share with us, please don't hesitate to reach out. We hope to welcome you back in the future for another great stay.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
It was a clean affordable room with updated bathroom and very comfortable bed. Basic continental breakfast with bad coffee. Close to everything and we would stay again.
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Hello Tracy,Thank you for taking the time to share your feedback. We're glad to hear that you found our rooms clean and comfortable, with updated bathrooms and comfortable beds. We appreciate your comments regarding breakfast and will take them into consideration to improve our offerings. We're also pleased to know that our location was convenient for you. We look forward to welcoming you back in the future.

2/10 Terrible

Douglas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far away
Hotel was very very run down. Front door handles were falling off the doors. Lobby was a mess, after we checked in they were having construction and couldn't ever access it. The room had holes in the walls. No toilet paper in the room. Supposed to have breakfast but it wasn't available due to the construction the night before, NO coffee!!! I wouldn't recommend this place to anyone.
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Douglas, We apologize for the inconvenience you experienced during your stay. Our team is constantly working to improve our facilities, and we regret that you were caught during a construction period. We appreciate your feedback regarding the room conditions and have shared it with our maintenance team for prompt action. We understand the frustration with the breakfast and coffee situation, and we apologize for the inconvenience caused. We appreciate your understanding and hope you will consider giving us another opportunity to provide you with a better experience in the future.

6/10 Okay

Michael, Dickinson

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy looking place when we pulled in…couple of contractors pickups right at entry, guys working in food court at the front entry. Asked for a different room after bringing bags in (Ice/pop & vending machine right outside of door) No I dont have any. Grout/caulking on bathroom floor. Would NOT recomend. CHEAP… but we wont stay again!
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Michael,We apologize for any inconvenience you experienced during your stay. It is important for us to note that the presence of contractors and ongoing work does not compromise the safety or quality of our hotel. We are sorry to hear that the room did not meet your expectations and appreciate you bringing this to our attention. We value your feedback and will share it with our team. Thank you for your stay and we hope to have the opportunity to serve you better in the future.

2/10 Terrible

Autumn

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They couldn't check us in until after midnight because the Internet was down and took $10 of the deposit the next day because we moved a nightstand to get at the outlet
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Autumn,Thank you for sharing your experience with us. We apologize for any inconvenience caused during your check-in process. We understand the frustration of encountering technical difficulties, but we always strive to rectify issues promptly. Regarding the deposit deduction, we kindly request guests to refrain from moving hotel furniture as it may cause damage. We appreciate your understanding in this matter and hope you had an otherwise enjoyable stay.

2/10 Terrible

Anton

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No landline telephone to use to contact taxi services. No toilet paper in bathroom.
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Anton, Thank you for staying with us and sharing your feedback. We apologize for any inconvenience caused during your stay. Guest satisfaction is important to us and we appreciate your comments. We kindly recommend contacting our management team directly to address the issues you encountered.

6/10 Okay

Stephen, Zap

Business traveler, Traveled with family
Disliked: Staff & service, amenities
Good for cheap room but not good in acomidating 4 adults with disabilitys they gave us a regular room for a wheelchair and beds were high. Wheelchair does not fit in bathroom. But will have to make due. They said they only have one queen bed in the room and it does not fit 4 people.
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Stephen, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team strives to accommodate all guests to the best of our ability. We appreciate your understanding and will take your comments into consideration for future improvements.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive to just dleep
Stayed 1 night in Sep 2023
Response from Manager on Nov 9, 2023
Hello Renee,Thank you for taking the time to share your feedback with us. We apologize if our pricing did not meet your expectations. We strive to provide value for our guests, and we appreciate your comments. If there's anything else we can assist you with, please don't hesitate to contact us.

10/10 Excellent

Honggang

Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Honggang,Thank you for taking the time to rate us with a perfect 10 on your recent stay. We appreciate your feedback and are glad to know that you enjoyed your time at our hotel. We strive to provide exceptional service to all of our guests. We look forward to welcoming you back in the future.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 8, 2023
Hello Michael,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night to catch early flight out. Would not stay for a long period of time. Perfect for one night
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Tammy,Thank you for choosing our hotel for your one-night stay. We're glad to hear that our location was convenient for your early flight schedule. We hope to have the opportunity to welcome you back in the future for a longer stay.

2/10 Terrible

Ricky

Business traveler
Disliked: Cleanliness, staff & service, amenities
Very rude staff. And people sleeping in hallways
Stayed 1 night in Nov 2023
Response from Manager on Nov 4, 2023
Hello Ricky, We are sorry to hear about your experience with our staff. We strive to provide courteous service to all our guests and apologize if this fell short of your expectations. As for the issue of people in the hallways, we appreciate you bringing this to our attention and will address it with our security team. Your feedback is valuable to us as we continue to improve our services.

6/10 Okay

Tanya

Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Hello Tanya,Thank you for taking the time to share your exceptional rating of our hotel! We appreciate your enthusiasm and it's great to know that we exceeded your expectations. We're glad you had a wonderful stay and we hope to welcome you back again in the future for another outstanding experience.

8/10 Good

Ken

Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Ken,Thank you for sharing your feedback with us. We appreciate your positive rating and are glad to hear that you found our hotel enjoyable. If there is anything we can do to enhance your future stays, please feel free to reach out to us directly. We look forward to welcoming you back soon.

2/10 Terrible

Todd

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unfriendly and rude. Breakfast had to be asked for was not out. Rooms not stocked with paper products
Stayed 1 night in Oct 2023
Response from sai on Nov 1, 2023
Dear Guest,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

8/10 Good

Daniel

Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Daniel,Thank you for your positive rating! We are thrilled that you had such a wonderful experience at our hotel. We look forward to welcoming you back in the future!

2/10 Terrible

Katy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left! It was horrible there was a piece of wood to lock my window the bathroom was DISGUSTING and the floors were so sticky i had to wash my slides! I have never been so disgusted look in your windows
Stayed 1 night in Oct 2023
Response from Manager on Oct 16, 2023
Hello Katy ,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Bernadette

Traveled with family
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Bernadette,Thank you for your outstanding review! We strive to provide exceptional service and are delighted to hear about your fantastic experience. We look forward to welcoming you back soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quit
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Michael,We apologize for any inconvenience caused. If you have any specific concerns or issues, please let us know so that we can assist you accordingly.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yikes
Very poor hotel. Room smelled incredibly strong of fresh paint. They clearly didn’t clean the room as there was crumbs and sticky areas on multiple surfaces. Overall just a very sketchy and gross hotel. I didn’t expect much as the price was low but I’ve stayed in plenty of hotels for around the same price that lack amenities but are decent. This was pretty rough.
Stayed 1 night in Sep 2023
Response from sam on Oct 14, 2023
Dear Guest,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

10/10 Excellent

Kaleb

Stayed 1 night in Sep 2023
Response from Manager on Nov 1, 2023
Hello Kaleb,Thank you for your wonderful review! We are delighted to hear that you had a great experience during your stay with us. Your satisfaction is our top priority and we're so glad we exceeded your expectations. We truly appreciate your kind words and hope to welcome you back in the future for another exceptional stay.

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great bed was hard as a rock
Stayed 1 night in Sep 2023
Response from Manager on Oct 14, 2023
Hi William,Your review is greatly appreciated, and we are happy to have met some of your needs with our friendly atmosphere and accommodations. I would like to apologize for not exceeding your expectations with the condition of the bed that is as hard as rock, your satisfaction is important to us as we are continuously striving to provide a better experience and impression of our facilities. I hope that you will stay with us again if your travels bring you back this way.

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Oct 14, 2023
Hello Amanda, We apologize for any inconvenience you may have experienced during your stay. Please provide us with more details so we can address your concerns and make improvements.