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Reviews of Fairfield Inn & Suites Fargo

2.5 out of 5
Fairfield Inn & Suites Fargo
3902 9th Avenue SW, Fargo, ND

Reviews

8.4

Very Good

Rating 10 - Excellent. 198 out of 433 reviews" "
Rating 8 - Good. 153 out of 433 reviews" "
Rating 6 - Okay. 38 out of 433 reviews" "
Rating 4 - Poor. 22 out of 433 reviews" "
Rating 2 - Terrible. 22 out of 433 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities
Could hear every sound
Stayed 2 nights in Mar 2024

6/10 Okay

Nicholas

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
🛰️📡🛰️
Stayed 15 nights in Jan 2024

8/10 Good

Pamela

Traveled with family
Liked: Staff & service
It was ok but the shower had a non slip surface that was in need of repair/replacement. It was grey and very worn. I would not have had a bath in that tub!
Stayed 2 nights in Jan 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome friendly staff. Recommended
Stayed 2 nights in Jan 2024

8/10 Good

Julia, Rogers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This felt like an older property. It was in a great location and it did feel safe. My room was on first floor near the lobby but it was remarkably quiet inside my room. Parking was good. The gal that checked us in was very friendly, however, the manager on duty in the area was a bit standoffish. Right away we noticed the sink in the bathroom was clogged and the water would not drain. I called the front desk and asked for Drain-O or other option but the Manager said she had to come to my room to check for herself. I tried to tell her that was not necessary and asked her to call Maintenance but she insisted she had to come see for herself. What a waste of time as she agreed that maintenance needed to be contacted. That incident put me off a bit. However, other than that, our stay was fine. We used the fitness center in the morning; it was in good condition; we were happy to see it had more than 1 treadmill. Breakfast was the usual stuff but it was tasty and hot. I would probably consider staying here again if I was in Fargo.
Stayed 1 night in Dec 2023

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend it to others
Stayed 1 night in Dec 2023

10/10 Excellent

Lilly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

sheryl

Stayed 1 night in Nov 2023

4/10 Poor

Wendi

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not real easy to get to coming from the south. Kind of a construction area. Motel is dated but clean and very quiet. Would probably use again.
Stayed 1 night in Nov 2023

6/10 Okay

Cynthia

Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Disliked: Room comfort
Nicht empfehlenswert
enttäuschend, wir hatten ein Zimmer mit Sessel gebucht. Haben ein anderes erhalten. Als wir dieses monierten kam die Antwort, wir haben kein Zimmer mit Sessel. Erst als wir ihnen das Bild im Internet zeigten, gaben sie uns ein Zimmer mit Sessel. Wie sich dann herausstellte war keine Mikrowelle vorhanden, Antwort Rezeption im ganzen Haus gäbe es keine Mikrowelle. Aber im ersten Zimmer was wir hatten, stand eine. Ferner war in unserem neuen Zimmer keine Lampe auf dem Schreibtisch und keine Lampe am Sessel, so daß abends nur die Beleuchtung am Bett vorhanden war. Aus diesen Gründen können wir dieses Haus nicht weiter empfehlen. Preisleistungsverhältnis stimmt nicht.
Stayed 1 night in Oct 2023

10/10 Excellent

Ramie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some stains on the bedding, but other than that, it was great!
Stayed 2 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was outstanding
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Kelly

Business traveler
Disliked: Room comfort
Free barf bags
The breakfast was disgusting. I chose the hotel because of breakfast availability.
Stayed 1 night in Sep 2023

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely place to stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Lauren

Stayed 1 night in Aug 2023

8/10 Good

Donavon

Stayed 1 night in Aug 2023

6/10 Okay

Roger

Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Staff & service
Was not in a particularly nice part of town. Check in person Friday afternoon was average. Check-out person Saturday morning was very friendly. The reason for the overall rating was I reserved a king bed but needed to change to 2 queen beds. I was originally told I could not do that due to the hotel being sold out but when I got my room I had 2 queen beds. I was very happy about that.
Stayed 1 night in Aug 2023

10/10 Excellent

Deane

Stayed 2 nights in Aug 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfortable. Front desk person was not really friendly, just did his job without talking.
Stayed 1 night in Jul 2023

8/10 Good

Joe

Stayed 1 night in Jul 2023

6/10 Okay

Dan and Carol

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The mattresses in the room apparently were worn out.
Stayed 1 night in Jun 2023

10/10 Excellent

Charles, Milan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was old and dated, however staff was wonderful! Breakfast was very good!
Stayed 1 night in Jun 2023

8/10 Good

Guy, Gimli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk (Alyssa) was fabulous. Very friendly and helpful
Stayed 1 night in Jun 2023

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay. friendly staff.
Stayed 2 nights in Jun 2023

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We got an upgrade to a “King Suite” which means a loveseat in the room. A broken down, worn out loveseat you sank so far into you needed help getting out. Not the upgrade we would have chosen. Still, it’s just one night. It’s clean and the bed is comfy.
Stayed 1 night in Jun 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have always had a great stay with Fairfield.
Stayed 1 night in Jun 2023

2/10 Terrible

Mark R

Disliked: Cleanliness, property conditions & facilities
the room was gross. Not clean. we founf pills in our bed as well as crushed pills under the mattress. Our pillows had some kind of black stuff on them. the carpets had never been vacuumed. Just gross
Stayed 2 nights in May 2023

8/10 Good

Kelly

Stayed 3 nights in May 2023

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Staff & service
Alright..
Definitely needs some updating. Mold growing on the bathroom ceiling, splatters on the walls by the sink. Pool area needs some love.
Stayed 1 night in May 2023

8/10 Good

Tanya

Stayed 1 night in Apr 2023
Response from Customer Service on Apr 28, 2023
Good Day Tanya, We appreciate you taking the time out for doing the survey, We are glad we exceeded your expectation and we hope to host you again soon,

10/10 Excellent

Eli

Stayed 1 night in Apr 2023
Response from Customer Service on Apr 27, 2023
Good Morning Eli, Thank you for taking the time out to complete our survey. We are happy we exceeded your expectations and we hope to see you again soon.

10/10 Excellent

Joanne

Stayed 1 night in Apr 2023
Response from Customer Service on Apr 27, 2023
Good Morning Joanne, Thank you for taking the time out to complete our survey. We are happy we exceeded your expectations and we hope to see you again soon.

10/10 Excellent

Timothy M.

Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Customer Service on Apr 27, 2023
Good Morning, Thank you for taking the time out to complete our survey. We are happy we exceeded your expectations and we hope to see you again soon.

6/10 Okay

Laura

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The location was great, and the room was comfortable. Breakfast was good and the staff were friendly. Biggest disappointment was the pool and hot tub being closed, with no warning or mention from staff. The entire reason we booked this hotel was to be able to use the pool and hot tub in the evening, so the fact that no one warned us or even acknowledged it to us at check in was highly disappointing.
Stayed 1 night in Apr 2023
Response from Customer Service on Apr 27, 2023
Good Morning Laura, Thank you for taking the time out to complete our survey. We hope next time we can exceed your expectation, we hope to see you again soon

8/10 Good

Chillion

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Customer Service on Apr 27, 2023
Good Morning Chillion, Thank you for taking the time out to complete our survey. We are happy we exceeded your expectations and we hope to see you again soon.

8/10 Good

Marc

Stayed 1 night in Mar 2023
Response from Customer Service on Apr 27, 2023
Good Morning Mrc, Thank you for taking the time out to complete our survey. We are happy we exceeded your expectations and we hope to see you again soon.

4/10 Poor

diane

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Customer Service on Apr 27, 2023
Good Morning Diane, Thank you for taking the time out to complete our survey. We hope next time we can exceed your expectation, we hope to see you again soon.

10/10 Excellent

CAROLYN

Stayed 1 night in Mar 2023
Response from Customer Service on Apr 27, 2023
Good Morning Carolyn, Thank you for taking the time out to complete our survey. We are happy we exceeded your expectations and we hope to see you again soon.

8/10 Good

Lysanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very friendly and helpful. The fan in the room was very annoying as it made a lot of noise. We needed it on but it was loud!
Stayed 1 night in Mar 2023
Response from Customer Service on Apr 27, 2023
Good Morning Lysanne, Thank you for taking the time out to complete our survey. We are happy we exceeded your expectations and we hope to see you again soon.

6/10 Okay

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights here. Not the best we have stayed at however not the the worse. The breakfast was okay did have some hot food. It took a while for staff to restock but when they did it was all good within 2 minutes. Due to it being busy. The pool was cool for little kids! The hot tub didnt have jets at all, but was still warm. When we first got there our room smelled like cigarette smoke but was clean the beds where conformable. The room did have a window which was nice to open to get the smoke smell out. The staff was super nice and friendly differently loved our kids under the age of 2! Overall would stay again if we had too.
Response from Customer Service on Apr 27, 2023
Good Morning Joanne, Thank you for taking the time out to complete our survey. Thank you also for choosing us for your stay, We hope next time we can exceed your expectation, We hope to see you again soon.

10/10 Excellent

kevin

Stayed 1 night in Mar 2023
Response from Customer Service on Apr 27, 2023
Good Morning Kevin, Thank you for taking the time out to complete our survey. We are happy we exceeded your expectations and we hope to see you again soon.