Ratings based on 432 Verified Reviews

3.8 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rolla, N. D.

Really enjoyed the calm environment.

Posted Apr 25, 2017
Pros: The restaurant, pool and quiet rooms.
Cons: Free coffee to guests.
I was checked in without any hassle. The people at the pool were nice. The room was clean and the restaurant was comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from ND

Everything is amszing. Always.

Posted Apr 9, 2017
Bar is fantastic, newly renovated. Friendly and homey. ❤
Comment from Hotel Management
Apr 23, 2017 by Shawn, Hotel Management
Thank you very much. Have a great day. Shawn ~ Assistant GM
2 out of 5
by A verified traveler

Posted Mar 20, 2017
Pros: The asthethics were nice.
Cons: give people the option of moving.
Given a room with a connecting door, could hear a feather drop had a very hard time sleeping, the management really couldn't do much other than send up security which really didn't help, said they couldn't offer us any compensation because we booked using a second party, will never go back. The neighbors kids partied till after midnight and the parents went till 5:00 in the morning!
2 out of 5
by A verified traveler from Grand Forks ND

fun place to stay with granddaughter

Posted Mar 16, 2017
Pros: clean modern rooms very pleasant staff.
Cons: breakfast was spendy, especially at 3.75 for a small amount of OJ. sure kids eat free but adults are price gouged to make up the difference.
Location: nice to b e across from the West Acres Mall
disappointed about the pool area. many kids less than 12 years old in the hot tub. pool was really cool in the am. room itself was ok but marginal amount of space.
5 out of 5
by Thomas

This traveler left a rating score only Posted Jan 20, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
The bathtub could have been cleaner. The room temperature was either too hot or too cold. Couldn't get a constant temperature.
Comment from Hotel Management
Feb 5, 2017 by Shawn, Hotel Management
I'm sorry to hear we didn't live up to our own standards. Thank you and we will work to improve. Sincerely, Shawn Hagen ~ Assistant GM
5 out of 5
by cindy

Posted Dec 29, 2016 on Hotels
Granddaughter loved the pool!The breakfast and lunch we ate in the full service restaurant was very good and our server was great!The pizza and bar service at pool was great!Our room was super clean and comfy! Hotel is under renovation in some areas.
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Thank you so much. We appreciate the kind comments. Shawn Hagen ~ Assistant GM
5 out of 5
Recommended
for Families
by A verified traveler

Awesome customer service!

Posted Dec 23, 2016 on Orbitz
Pros: The pool, the restaurant, the room, the gift shop, all of it was GREAT!
Cons: I wish there had been free coffee made in the lobby.
Location: It is VERY close to many shopping places and restaurants.
Everyone of the staff I encountered were SO friendly and accommodating and helped me with any of my needs. The lobby was gorgeous and the rooms were updated and quiet and nicely decorated. I was able to have my son and his children come and swim for free and we ate in the restaurant and had a great experience there as well! I will definitely come back.
Comment from Hotel Management
Dec 28, 2016 by Shawn, Hotel Management
Thank you so much for your generous review of our hotel. Please come back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Nice hotel...friendly staff...great pool for kids!

Posted Dec 14, 2016
Great hotel...poolside room...great pool for kids. Only flaw was the bathroom vent in room 1010 was completely clogged...very visible!
Comment from Hotel Management
Dec 28, 2016 by Shawn, Hotel Management
Thank you for your review and letting us know what room you had an issue with. We will take a look at it. Sincerely, Shawn Hagen ~ Assistant GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Forks, ND

Posted Dec 8, 2016
Love the update - can't wait to see it fully complete!
Comment from Hotel Management
Dec 30, 2016 by Share, Hotel Management
Thank you. Shawn Hagen ~ Assistant GM