Ratings based on 110 Verified Reviews

3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Bismarck

Close to shopping not as up to date

Posted Jan 17, 2017
Pros: The outside door to our room. Made coming and going easy. The staff were so nice and helpful. We also liked how centrally located everything was.
Cons: Do a full update to the rooms.
Location: There is shopping very close nearby. Movie theater, food, concerts, etc.
The staff were very nice and helped with our questions with getting our concert tickets printed. The hotel says they have recently updated, which the front lobby and breakfast area have been updated but the rooms....maybe new wallpaper but that is it. Or looks as though that was it. The bathroom, fixtures, bedding, carpet, doors, etc. were yellow with age.
Comment from Hotel Management
Jan 18, 2017 by Bruce M GM, Hotel Management
Thank you for taking the time to review our property. We are pleased that your overall experience was positive. We are always looking at ways to improve the guest experience. Your comments will be shared with upper management and we hope to have the pleasure of having you stay with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2016
staff friendly, close to shopping. Could use some updating.
Comment from Hotel Management
Dec 5, 2016 by Bruce M GM, Hotel Management
Thank you for staying with us. We appreciate your business. Hope to see you again when you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Manitoba - Canada

Posted Nov 28, 2016
Nice place to stay, clean, friendly and accommodating staff. Will stay again.
Comment from Hotel Management
Nov 30, 2016 by Bruce M GM, Hotel Management
Thank you for choosing our hotel. We look forward to seeing you again when in Fargo.
4 out of 5
Recommended
for Everyone
by A verified traveler from ESP, MB, Canada

Mini Retreat

Posted Nov 18, 2016
Pros: The Kelly Inn is reasonably priced, has spacious clean rooms, and was a good fit for us.
Cons: Not sure as we were happy with our accommodations.
Location: Location is great. Very close to all sorts of places to shop. Restaurants are within close proximity and there very many to choose from. Easy access.
Took a few days to get away and have a change of scenery a Fargo seemed to fit the bill.
Comment from Hotel Management
Nov 28, 2016 by Bruce M, GM, Hotel Management
Thank you for choosing our hotel. Glad you enjoyed your stay and hope to see you again on your next visit to Fargo.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location, Location, Location

Posted Nov 6, 2016
Pros: Close Proximity to shopping
Ideally located within reach of West Acres Mall, Barnes and Noble, Burlington Coat Factory, etc. Complimentary breakfast had a large array of choices.
Comment from Hotel Management
Nov 7, 2016 by Bruce M GM, Hotel Management
Dear Traveler, thank you for taking the time to let us know about your stay. We appreciate your business and glad that your enjoyed our convenient location and breakfast. Hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg

Good Hotel, great location

Posted Oct 30, 2016
Room clean, breakfast good and tv channels were great. Excellent location. Tub needed updating. Bed was a little too soft.
Comment from Hotel Management
Oct 30, 2016 by Bruce M, GM, Hotel Management
Thank you for taking the time to let us know about your stay. Glad you enjoyed or breakfast and convenient location. Hope to see you again the next time you are in Fargo.
1 out of 5
by A verified traveler

over priced with outdated bath fixtures

Posted Oct 18, 2016
Noisy, lousy breakfast with cracked wash basin in room and unfriendly service
Comment from Hotel Management
Oct 21, 2016 by Bruce M GM, Hotel Management
Thank you for your candid review. I am surprised as we have quite a few compliments on our breakfast and our staff friendliness. Our apologies for the maintenance item and not meeting your expectations. We hope you will give us another try in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value and quiet night

Posted Oct 5, 2016
Pros: Good price and pleasantly surprised by cleanliness and amenities.
Cons: I like a firm bed but this one was border line too firm. Not a game changer though
Comment from Hotel Management
Oct 7, 2016 by Bruce M GM, Hotel Management
Thank you for taking the time to let us know about your stay and for choosing our hotel. We look forward to seeing you again when you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Good central location

Posted Sep 20, 2016
Close to the mall and restaurant. Nice and quite hotel with safe parking.
Comment from Hotel Management
Sep 20, 2016 by Bruce M GM, Hotel Management
Thank you for sharing your experience about our hotel. We appreciate your business and hope to see you again when you are in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Terre Haute, In

Just an overnight stay

Posted Aug 28, 2016
Pros: Room was clean and quit
Cons: Put the business center back in
Location: No comment
Hotel was nice enough. Night clerk very helpful in procuring boarding passes morning staff seemed a bit grumpy. Disappointed in the lack of a business center for the price I paid. Clerk said they were revamping and took out the center and were thinking about issuing I-Pads to the guests. Not very helpful for this trip. The road in front of the hotel is under construction which made it a bit of a challenge to get into and out of but no real fault of the hotel. Just an unfortunate circumstance.
Comment from Hotel Management
Aug 31, 2016 by Bruce M GM, Hotel Management
Thank you for taking the time to review our property. We appreciate your feedback as we are looking at ways to incorporate a business center into our remodeled lobby. We hope to see you again on your next trip to Fargo.