Ratings based on 186 Verified Reviews

4.1 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 16, 2018
Stayed for one night and it wasn't loud. The room was great!
5 out of 5
by A verified traveler from fargo N D

Posted Jun 1, 2018
Very clean and was plenty of room to relax. Comforts of home.
Comment from Hotel Management
Jun 15, 2018 by Keely S, Hotel Management
Ann, Thank you for your kind words! We absolutely love to be a home away from home, and are constantly working towards making this hotel more comfortable for our guests. Starting next month, we will be offering a variety of items for check-out at the desk (crock pots, blenders, rice cookers, etc) to give us a little extra homey feel! Thank you again, and we hope to see you soon! Sincerely, Keely Schuchard General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2018
Everything was great except they didnt say they allow dogs. There were yapping dogs around 11 p.m. one night w hich kept me from falling asleep somewhere down the hall. The next morning i saw a customer taking two small dogs on leashes into his room.
Comment from Hotel Management
May 22, 2018 by Keely S, Hotel Management
Thank you for your feedback. As I mentioned in our last conversation, I absolutely understand your frustration when your expectations weren't met. We would love to see you again, and would do our best to place you in a quiet and comfortable location. Thank you again, and have a great day. Warmest regards, Keely Schuchard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lots of space in Fargo!

Posted Mar 26, 2018
We spent a sister/cousin weekend at Mainstay Suites in Fargo. Our side by side suites gave us lots of space. The stocked kitchenette was perfect for our needs and the big counter top/table good for games. The staff was so friendly, property was clean. We reccomend the blueberry waffles at the hot breakfast!
Comment from Hotel Management
Mar 29, 2018 by Keely S, Hotel Management
Lisa, Thank you for your feedback! We love knowing we are a hub for families to get together and relax in our spacious suites! I will be sharing your glowing review with my staff, and they will be glad to know we took great care of you and your sisters and cousins! Please visit us again soon! Sincerely, Keely Schuchard General Manager
4 out of 5
by A verified traveler

Fargo Mainsray

Posted Mar 6, 2018 on Hotels
We’ve stayed here several times. Staff are very friendly and helpful. Rooms were very clean. Kind of bummed that the pool was closed, though.
Comment from Hotel Management
Mar 13, 2018 by Keely S, Hotel Management
Linda, Thank you for your time and feedback regarding your recent stay. We are glad to know you enjoyed your room, and our staff. We do apologize that the pool was under maintenance, and ensure you it was an isolated incident. Thank you again, and we hope to see you again soon. Sincerely, Keely Schuchard General Manager
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Feb 12, 2018 on Hotels
Comment from Hotel Management
Apr 11, 2018 by Keely S, Hotel Management
Thank you for your review. We apologize that we failed to impress you during your recent stay, and would love to hear more about how we can do better in the future. Please do not hesitate to reach out so we can make it to a 5 out of 5 next time! Thank you again, and have a great day. Warm regards, Keely Schuchard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ND

Clean, quiet, comfy

Posted Jan 22, 2018
Pros: Easy to find and near the mall.
Location: It is only a few minutes from the mall, movie theater, Target, and tons of restaurants.
Super friendly staff on check in and out. Our room itself was large, but the bathroom is a bit small. The water pressure isn't the best in the shower. Breakfast was great.
Comment from Hotel Management
Jan 22, 2018 by Keely S, Hotel Management
Amanda, Thank you for taking the time to let us know about your recent stay. We appreciate your feedback! I am glad our staff treated you well, and have shared your kind words with them. I have also shared your comment about the water pressure with my maintenance staff so he can look into the issue. We will definitely do our best to remedy that issue going forward! Thank you again, and we hope to see you soon! Sincerely, Keely Schuchard General Manager
3 out of 5
by A verified traveler

Just okay

Posted Jan 9, 2018 on Hotels
Our room didn’t have clean bath towels (room service brought right away), our pull out bed possibly had used sheets on it with hair on them (we put the ones from the closet on the bed and sent these to be washed), half the dishes were in the dishwasher instead of put away. Nothing too disappointing, but less than impressed.
Comment from Hotel Management
Jan 16, 2018 by Keely S, Hotel Management
Kali, Thank you for taking the time to let us know about your recent stay. We apologize that we failed to impress you, and will look into your feedback to ensure we do better next time. I take my room cleanliness very seriously, and will be addressing this immediately. Thank you again, and we hope to see you soon. Sincerely, Keely Schuchard General Manager
4 out of 5
by Amanda

Posted Jan 7, 2018 on Hotels
Comment from Hotel Management
Jan 16, 2018 by Keely S, Hotel Management
Thank you for your review of your recent stay. We are glad you enjoyed yourself, and hope you will visit again soon. We would love to hear how we can get a 5 rating on your next visit as well! Thank you again, and have a great day! Warm regards, Keely Schuchard General Manager
5 out of 5
by A verified traveler

Posted Dec 25, 2017 on Hotels
The staff was super friendly and very helpful
Comment from Hotel Management
Dec 28, 2017
Thank you for your 5 star rating! We appreciate the kind words, and are glad you were taken care of while you were with us. I shared your feedback with my staff, and they join me in thanking you for your review. We love to take care of our guests! We hope to see you again soon. Sincerely, Keely Schuchard General Manager