Ratings based on 1,003 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Apr 30, 2016 on Hotels
Comment from Hotel Management
May 3, 2016 by Manager, Hotel Management
Thank you for the feedback, looking forward to see you again.
2 out of 5
by A verified traveler

Stunk

Posted Apr 21, 2016 on Orbitz
Pros: only real good thing was the receptionist was cute and friendly.
Cons: better orange juice for breakfast.
Location: it just feels off and unfriendly, kinda shady like in the back parking lot.
The room had an off stench to it, not pleasant. pillows are crap.cant get over the smell.
Comment from Hotel Management
Apr 23, 2016 by General Manager, Hotel Management
We are sorry to hear that you were not pleased with your stay!! I am not sure if you are mistaking our hotel for some other place you may have stayed prior to our hotel but we generally never have issues you have described. We do appreciate your business, thank you.
3 out of 5
by A verified traveler

Basic comforts

Posted Apr 14, 2016
Pros: Reasonably priced.
Cons: Hairdryer in room.
Location: Good location, close to many restaurants and shopping as well as the airport.
Room was adequate. Bed comfortable. Very pleasant staff. Older rooms, no frills. Continental breakfast included the basic fare.
Comment from Hotel Management
Apr 16, 2016 by General Manager, Hotel Management
As always, we appreciate feedback and comments from our guests and that is the most valuable information we rely on to continue adding new services and amenities to our facility. We have noted your comments and that is one of the item being added in next upgrade we are planning. We appreciate your time and we certainly appreciate you recognizing what we do the best. Thank you.
4 out of 5
by A verified traveler from Canada

A pleasant stop with easy access to the highway

Posted Apr 12, 2016
Pros: clean and close to the highway
Cons: The heating/AC was a little noisy.
Location: Located beside West Acres Mall.
The pleasant desk clerk checked us into a large, clean room and we had a good night's sleep. Filling breakfast the next morning. The only thing missing was the decaffeinated coffee!
Comment from Hotel Management
Apr 16, 2016 by General Manager, Hotel Management
Thank you for taking time in leaving your comments Cathy. We are happy to know that you were satisfied with your stay and happy with our service. We are working on adding amenities and we certainly appreciate your feedback. We do have decaffeinated coffee but only in a instant pouch form and we will make sure our guests are aware of it. Thank you for making us your choice for your lodging needs, we hope to see you again.
2 out of 5
by A verified traveler from Missouri

The Good, Bad and Ugly

Posted Apr 12, 2016
Location: Next docr to McDonalds.
First, when I arrived the Expedia reservation could not be found. Checkin took 25 minutes. The Bad: Noisy rooms, both wind-noise and traffic noise. The rooms smelled of cleaner. The sheets really smelled of bleach, no coffee maker, fridge or micro. The Good: Shower was clean, TV worked with lots of channels, Bed so-so. Would I stay again, NO!
Comment from Hotel Management
Apr 16, 2016 by General Manager, Hotel Management
Thank you for taking time in leaving feedback. We are sorry to hear that you were disappointed with your stay. We normally do not have issues you mentioned but we are working on making improvements. We appreciate your business, thank you.
3 out of 5
by A verified traveler

Posted Apr 7, 2016
It was not the biggest or best, but it was clean and in a great location.
Comment from Hotel Management
Apr 8, 2016 by General manager, Hotel Management
Thank you for taking time in leaving feedback. We appreciate your comments and happy to know that you were pleased with your stay. Thank you.
5 out of 5
by A verified traveler

Nice hotel

Posted Mar 29, 2016 on Hotels
This hotel was very quiet, had friendly staff, and a great breakfast. It is close to the interstate, shopping, and many restaurants.
Comment from Hotel Management
Mar 31, 2016 by Manager, Hotel Management
We definitely appreciate identifying our key elements and appreciate taking time in sharing them here. We are glad to know that you were happy with our facility and service. Hope to see you again, thank you for your business.
2 out of 5
by Jing

Posted Mar 28, 2016 on Hotels
Comment from Hotel Management
Apr 1, 2016 by Manager, Hotel Management
Thank you for your feedback.
2 out of 5
by A verified traveler

Posted Mar 20, 2016 on Hotels
Comment from Hotel Management
Mar 23, 2016 by Manager, Hotel Management
Thank you for the feedback, we hope to see you again.
3 out of 5
by A verified traveler

Posted Mar 17, 2016 on Orbitz
Not impressed with the rooms at all or the tiny bathroom.
Comment from Hotel Management
Mar 21, 2016 by General Manager, Hotel Management
Thank you for taking time in sharing your feedback. We have variety of rooms and we recommend room with king or two queen beds for extra space. Thank you.