Ratings based on 435 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Minneapolis

Never again.

Posted May 14, 2017
Pros: Nothing.
Cons: Everything.
Location: Quick on and off the highway and lots of restaurants and shopping.
I checked in with a very unfriendly person at the front desk. No smile, no warm greeting. She told me to swipe my credit card on the machine and she that had an amount close to what my room rate was. I told her I had already pre paid for the room in full. It took quite a bit of conversing back and forth to get out of her that it was for incidentals. She was a little snippy. This was enough to know I really didn't want to stay there. Then I went into my room and it smelled really stale or like mildew. No bath tub - tiny shower only. The room and hotel were in much need of an update. Had a bad head ache in the morning from the smell in the room. I wish I could have gotten a refund so I could have switched hotels before finishing the check in. This was enough of a bad experience to make me rethink ever pre paying for a hotel again.
Comment from Hotel Management
May 16, 2017 by Molly Brouillard; Operations Manager, Hotel Management
So very sorry your experience wasn't pleasant. We try and explain this best we can at check in. When checking into a hotel and the room is not already paid, the system just authorizes and takes payment from the authorization, however when the room is already paid for it sometimes can seem unfair because you already paid. This authorization is collected from a valid credit card at check in to ensure it authorizes in the instance any damages are done to the room the hotel is able to collect on them. We will use the feedback to try and better explain this process in the future, also will pass along the room issues to housekeeping.
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

Good value for the money

Posted May 11, 2017
Pros: We like the location of the hotel.
Cons: The pillows need to be replaced.
Location: The location is close to everything we want yet off the main road so you don't get as much of the noise of being in the middle of everything.
This hotel is good value for what you pay. I have found that by booking through Expedia the rates are better than calling the hotel booking line or calling the hotel itself. The only problem we have encountered every time we stay here is that the pillows are very uncomfortable. They are too small and too soft for any real comfort. My suggestion would be to bring your own pillow.
Comment from Hotel Management
May 16, 2017 by Molly Brouillard; Operations Manager, Hotel Management
Thank you for taking the time to leave a wonderful review. I will pass along the info about the pillows to upper management and we hope that we can serve your lodging needs next time you are in Fargo!
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg MB

Close to great shopping

Posted May 8, 2017
Pros: Location
Cons: nothing
Location: Within striking distance of a number of shopping areas and some great restaurants
Front desk staff were very eager to help and make sure that we were checked in quickly and that our stay was as expected and pleasant. This plus the comfortable room and the great breakfast made our stay a pleasure and will warrant a stay in the future as we go south and return north hopefully in 2018. We will definitely consider this hotel if we stake a weekend trip to Fargo
Comment from Hotel Management
May 9, 2017 by Molly Brouillard; Operations Manager, Hotel Management
Thank you for staying with us and taking time after to leave such wonderful feedback regarding your stay. Hope to see you again so we can serve your lodging needs with our friendly staff and clean and cozy rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel.

Posted Apr 21, 2017
Very nice stay. Will stay here again! Close to the interstate and restaurants. Great price!
Comment from Hotel Management
Apr 27, 2017 by Molly Brouillard; Operations Manager, Hotel Management
Thank you for your time and review. We much appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet hotel close to all our destinations.

Posted Apr 16, 2017
Pros: It was close and easy to get most of the places that we visited while in Fargo.
Location: We were there for memorial service so did not search other things to do near by.
It is a clean, quiet hotel, the breakfast had adequate choices and the food was hot. Staff was very good. The showers were good and the beds were very good. It has shuttle service which they gave us a ride to the airport to pick up a rental car. The price was good.
Comment from Hotel Management
Apr 27, 2017 by Molly Brouillard; Operations Manager, Hotel Management
Thank you very much for your wonderful review. We much appriciate it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Anamoose,ND

Posted Apr 12, 2017
Pros: Very reasonable rates and friendly staff.
Hotel has reasonable rates and close to interstate and shopping . If one doesn't plan on spending much time at the hotel it is very satisfactory but not much room in the room.
Comment from Hotel Management
May 9, 2017 by Molly Brouillard; Operations Manager, Hotel Management
Thank you for your business and taking time to leave feedback and a review regarding your stay with us. We appreciate it and hope you stay with us for your lodging needs next time you are in Fargo.
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

Great hotel that's pet friendly and affordable

Posted Mar 30, 2017
Location is great - close to shopping and restaurants. Parking is good. My only complaints were that the room was very small/sparsely furnished (we paid for the king sized bed upgrade) and the mattress and bedding were not in the best shape - would be great if they used the mattress covers that discourage bed bugs. Otherwise, a clean hotel with friendly staff. It was perfect for an overnight while travelling with pets.
Comment from Hotel Management
Apr 4, 2017 by Molly Brouillard; Operations Manager, Hotel Management
Thank you for your business and the feedback will be shared with my ownership and management team so we can work to improve the comfort of the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg,mb

nice hotel

Posted Mar 16, 2017
For the price, this hotel exceeds my expectation. The room is clean and the staff are very friendly. Im lolking forward to my next stay.
Comment from Hotel Management
Mar 16, 2017 by Molly Brouillard; Operations Manager, Hotel Management
We can't wait to accommodate you again soon! Thank you for the lovely review.
3 out of 5
by A verified traveler

Posted Mar 7, 2017
Location: Shopplng
Too close to freeway. Truck noise frequent. Talking in halls thruout night. Very very thin walls, could hear snoring next door and alarm clock
Comment from Hotel Management
Mar 18, 2017 by Molly Brouillard; Operations Manager, Hotel Management
I am so sorry your sleep was interrupted with the sound around. When I stay at hotels I make sure that I get a courtyard facing room, or request to be on top floor so I don't hear the people above me. Next time we should put you on the more quiet side, and remind us of that at check in, thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mpls MN

Great Price and easy access to freeway

Posted Feb 27, 2017
Pros: The bed was great !!
Cons: More eggs, bacon, sausage. I love breakfast and was still very good.
Location: travel for work weekly and nice easy access to the freway
The room was clean and the bed was the best i have slept in for many travels. I travel weekly and will recommend this hotel to everyone passing through.
Comment from Hotel Management
Mar 6, 2017 by Molly Brouillard; Operations Manager, Hotel Management
Thank you for your recommendation and we will use your feedback to improve for your next stay!