Ratings based on 792 Verified Reviews

3.3 out of 5
62% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from manitoba canada

Nice hotel close to the airport

Posted Mar 18, 2017
Clean Pool Hot tub Nice breakfast It was good value for our moneyb
Comment from Hotel Management
Apr 20, 2017 by Alana, Hotel Management
Happy to hear we could accommodate your needs. Hope you are able to come back & enjoy our renovation once complete. Thank you for staying with us at the Super 8
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
Couldn't reach top of ac/heater to adjust it w/o a chair ...very inconvenient ....only 1 main door to use for whole hotel...going through office area. Otherwise clean...nice friendly staff.
Comment from Hotel Management
Apr 20, 2017 by Alana, Hotel Management
We are currently in the midst of a renovation here at the hotel. We are looking into ways to avoid the chair usage for the ac/heater units. I agree it is a pain I'm short so I have an issue with these. I hope we can get this fixed within the next year. I apologize for the inconvenience & hope to see you again.
5 out of 5
by A verified traveler

Posted Feb 17, 2017 on Hotels
Very happy with our stay
3 out of 5
by Gary

Posted Feb 5, 2017 on Hotels
Room was cold.....could not get warm.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
I apologize the heat did not work properly in your room. I have addressed maintenance to check all rooms so this does not happen again. I hope you will try us again.
4 out of 5
by James

Posted Jan 12, 2017 on Hotels
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Super 8 West Acres. I'm glad you enjoyed your stay & we hope to see you again. Thank you
5 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 18, 2016 on Orbitz
Pros: good location next to interstate
Location: very close to places to eat and for sporting events
Very clean rooms and very friendly staff We had a very good time
Comment from Hotel Management
Feb 7, 2017 by Alana GM, Hotel Management
Thank you for staying with us we hope to see you again
2 out of 5
by A verified traveler from US

heater didn't work

Posted Nov 24, 2016
heater didn't work . Everything else was fine I guess
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
3 out of 5
by A verified traveler

Clean room but smelled of cigarette smoke.

Posted Nov 17, 2016
Pros: Staff was pleasant, breakfast was good.
Cons: Not sure.
Location: Very close to all key points of interest.
Room smelled like cigarette smoke. Didn't like the fact the room was in the lower level - felt like we were in a basement. There was no place to sit or watch TV other than the bed.
2 out of 5
by A verified traveler

Disappointing but clean hotel

Posted Nov 14, 2016 on Hotels
Room was often cold, mattress was uncomfortable, pillows were small and not very comfortable, toilet was blocked when we arrived. Didn't make up the room on the second day - we had expected the bed to be made and the bathroom supplies refreshed. Breakfast was very basic - didn't even have bagels.