Standard Single Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Bison Plains Lodge

2 out of 5
Bison Plains Lodge
3621 S 8th St, I-94 at US 75 S Exit 1, Moorhead, MN

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 250 reviews" "
Rating 8 - Good. 73 out of 250 reviews" "
Rating 6 - Okay. 39 out of 250 reviews" "
Rating 4 - Poor. 21 out of 250 reviews" "
Rating 2 - Terrible. 24 out of 250 reviews" "

7.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Erica

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Checking in was wonderful. The staff were friendly and sociable. Breakfast was good. Beds were clean and comfortable. Air conditioner worked well. It was a great option for a quick overnight rest in the area. I would stay here again for the price.
Stayed 1 night in Apr 2024

8/10 Good

Avery

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, cheap, and clean. Right across from a caseys.
Stayed 1 night in Mar 2024

6/10 Okay

Alexander

Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The price was excellent and the room was great.
Stayed 1 night in Mar 2024

8/10 Good

Reinier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, reasonable priced and great breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
This was an older property, and in need of some cosmetic repairs, but the room was very comfortable and warm, and the breakfast was excellent with lots of choices. The staff is friendly and helpful.
Stayed 1 night in Feb 2024

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a place to sleep for a night, but nothing more. Generally, you’ll find it loud, dingy and in poor repair.
Stayed 1 night in Feb 2024

8/10 Good

Jean

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher L

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Great hotel for a smaller hotel!!! We stayed at a bigger hotel the last time we were in town and that was absolutely horrible compared to this little hotel that actually had a breakfast in the morning and was very very quiet!!! 100% will be picking this place again when we come back to town!!!!
Stayed 1 night in Dec 2023

8/10 Good

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
Good economical choice for staying in Moorhead! I stayed solo for 5 nights and enjoyed the lodging. Breakfast was nice and was out for plenty of time incase i slept in. cleanliness was fair, room was comfy. doors is supposed to be locked in the night time, but it was not actually locked anytime i tried to get in after hours (staff is available 24/7 to let you in just incase you do get locked out.) happy with my stay, great price for a longer trip if you're looking for a place to sleep and some nice breakfast to wake up to.
Stayed 5 nights in Nov 2023

8/10 Good

Chris

Great price & was more than expected. Business travel-comfy bed, nice breakfast, all the staff were pleasant!
Stayed 1 night in Dec 2023

6/10 Okay

Kayla

Disliked: Cleanliness
Very basic, place is rundown
The room was a little dirty with a used Q Tip in the bathroom and dirt on the table. Overall the place seemed old and grungy. I wouldn’t stay here again, but we made it work for the night.
Stayed 1 night in Nov 2023

8/10 Good

RONALD

Stayed 1 night in Nov 2023

8/10 Good

susy

Traveled with partner
Liked: Cleanliness, staff & service
the bead was nice and soft. the staff was helpful. was a little noisey.
Stayed 1 night in Nov 2023
Response from Rayelle Nelson on Nov 23, 2023
First of let me thank you for taking your valuable time to leave us a review and for letting us know there was an issue with noise we are working hard to try to make things quieter and hope we can improve upon your stay the next time your in town! I am going to share with the staff to help find a way to avoid further issues as I am sure this was most likely some rambunctious people but we need to be aware of these issues and handle them accordingly for fine guests like yourselves! Again Thank you for letting us know and being our guest!

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rayelle Nelson on Nov 23, 2023
Thank you so much Kim for taking the time to leave us a review, we appreciate it!

6/10 Okay

Marilee

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Daniel

Stayed 1 night in Oct 2023
Response from Rayelle Nelson on Nov 23, 2023
Sir please let us know what was the issues with your stay! We had you in a remodeled room and never heard a complaint or request regarding your room. I did check the log and asked staff if there were any issues they could recall please reach out to us here at the hotel directly so we can figure out how to improve for our valued guests like yourself!

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay reasonable rates
Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Independent

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Could be better, but I would stay here again.
For the price I have no complaints. Room 207 needs to be remodeled but was clean and met my needs as solo business traveler.
Stayed 1 night in Nov 2023

8/10 Good

Jared

Traveled with family
Liked: Staff & service, room comfort
For the price it was great! Bed was comfortable and the people really nice. Breakfast was lower quality, and when I got into the room there was a peculiar smell. In general enjoyed the stay, and for the price great! Would recommend for those budget people like myself!
Stayed 1 night in Oct 2023

4/10 Poor

Jonathan, Evanston

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Given what they have the staff is great. Unfortunately the place is a dump and people walking around the common areas with electric home monitors around their ankle’s doesn’t help. Vastly overpriced and the Expedia ratings are likewise inflated. Avoid this dump.
Stayed 1 night in Oct 2023

6/10 Okay

Thomas

Stayed 1 night in Oct 2023

4/10 Poor

Svitlana

Stayed 1 night in Oct 2023

2/10 Terrible

Lise

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rayelle Nelson on Oct 7, 2023
When were you a guest I only have one reference to your name and they were marked as a no show reservation in our system

8/10 Good

Nick

Stayed 1 night in Sep 2023
Response from Rayelle Nelson on Oct 18, 2023
Thank you Nick for taking the time to rate our hotel we hope that we see you again in the near future!

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to find a place to stay last minute and couldn't have been happier with our stay. The staff was incredibly friendly and helpful as we checked in. We were also impressed by the new room design, the decor and the terrific breakfast choices offered. We will be back!
Stayed 1 night in Sep 2023
Response from Rayelle Nelson on Oct 18, 2023
Laurie we cannot wait to see you again and we were so happy to help out! Thank you for the compliments we are doing our best to remodel and upgrade as we go and appreciate knowing it is making an impact!

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Rayelle Nelson on Oct 18, 2023
Jeremiah thank you for reviewing us we appreciate it and hope we get to see you the next time your in the area! Be sure to ask next time if we have one of our remodeled rooms available I would love to hear your view on the work we have done!

8/10 Good

Audrey

Liked: Staff & service
Adequate, met my needs.
Stayed 1 night in Sep 2023
Response from Rayelle Nelson on Oct 18, 2023
Audrey thank you so much for taking the time to review our hotel, please let us know how we can improve on our hospitality services so we can make your next stay one to tell others about!

6/10 Okay

Donna

Traveled with partner
The property was very dated, carpets need cleaning, room was ok but somewhat musty smelling. We were only there one night. Not worth the price.
Stayed 1 night in Sep 2023

6/10 Okay

Lana

Liked: Cleanliness
Property could use some updating. My check-in experience was not dealt with properly. The front desk person could benefit from a training course. She asked if I was traveling alone and shared my room number out loud. Thankfully there were no other guests nearby. The sink in my bathroom had terrible scratch marks and faucet handle was difficult to move for water to run, interior microwave side walls were cracked/chipped, refrigerator freezer had ice build up. Breakfast included a nice variety of food items. Check out person was courteous and he offered to carry my cooler to my car. I thanked him and carried cooler myself.
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeting by the most cheerful person on the planet. The room was perfect for me as I have physical limitations.
Stayed 1 night in Sep 2023
Response from Rayelle Nelson on Oct 18, 2023
Cheryl I am so pleased our staff was able to meet your needs and that they made you feel welcome here! I hope that we can be your hotel of choice next time your in the area!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Carl

Traveled with family
Disliked: Amenities
This is probably the worst property I have ever staying in, avoid at all cost. The manager was rude, the property was not well kept, cleanliness was at best questionable. The staff working overnight were very loud making it impossible to get any sleep. Expedia, this is not a property you should suggest and promote....
Stayed 1 night in Sep 2023

6/10 Okay

Terrell

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Beds had a lot of hair on them. Room fixtures have lots of wear on them along with bathroom.
Stayed 1 night in Sep 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Catherine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
You get what you pay for. Carpet was dirty, furniture was dusty, bed was sunk in in the middle. Outside appearance looks sketchy, lobby looks nice, room is ok.
Stayed 1 night in Sep 2023

8/10 Good

Luann

Traveled with partner
Was OK but bathroom seemed in need of sprucing up - sloppy workmanship of installation of toilet/tub caulking which was dirty looking. Arrangement of furniture could be better
Stayed 1 night in Sep 2023

10/10 Excellent

Rodney

Stayed 1 night in Aug 2023

4/10 Poor

Robert

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Dumpy but clean
Stayed 1 night in Aug 2023

6/10 Okay

alysia

Traveled with family
Room is basic. Has a fridge. Place to lay your head for the night. Smelled extremely musty. Did ask for early checkin but they were unable to. Asked for a renovated room as we had booked well in advance. They stated not at our price point would we get a renovated room. Breakfast was make your own waffles and that was a hit for the kids. Assortment of cereal, yogurt and cheese strings. Hard boiled eggs you peel. Coffee, water, apple juice/oragnejuice along with packaged donuts, bagels you could toast. Average property.
Stayed 1 night in Aug 2023

6/10 Okay

Lynne

Liked: Staff & service, property conditions & facilities
The floor squeeked when people were walking on the second floor
Stayed 2 nights in Aug 2023

8/10 Good

Lois

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The safe was very nice. The price was good. It could have been cleaner. Our room smelt musty.
Stayed 2 nights in Aug 2023

4/10 Poor

Julie, Little Falls

Disliked: Cleanliness
Stayed 1 night in Aug 2023